Downey Hyundai - Service Center

Nice waiting area. Great and knowledgeable staff. Car wash took a little long bit it was worth it. Great and knowledgeable staff. Car wash took a little long bit it was worth it. More

Service was done as expected. No issues when I went in for my appointment with Chris No issues when I went in for my appointment with Chris More

This dealer is very kind,clean and good. Service is so fast. I will recommend my friend. Service is so fast. I will recommend my friend. More

My Service experience with Downey Hyundai has exceptional compared to Russell Westbrook Hyundai that's why I discontinued going there. Chris Estrada has been at outstanding Gem. He explains needs and service compared to Russell Westbrook Hyundai that's why I discontinued going there. Chris Estrada has been at outstanding Gem. He explains needs and services easy for me to understand, very patient with me which is very appreciate for me being 60 going thru physical challenges for the last year or so. That's whenever I call for service needs or concerns I always ask that He's the person I'm connected with. If he's not going to be there that day I find out day he will be there. It's very very important to me that my patronage is valued and feel like I'm not taken advantage of,. I never feel that way when I leave his presence. More

Great customer service, everything was explained in detail. Service was done in the amount of time it was told. Checked my concerns about my car. detail. Service was done in the amount of time it was told. Checked my concerns about my car. More

Great team to work with . Team memebera are respectful and kind. Great job guys 2 thumbs up! Team memebera are respectful and kind. Great job guys 2 thumbs up! More

Very good. Happy with services. Very good. Very good. 5 star. Very good. Very good waiting area Happy with services. Very good. Very good. 5 star. Very good. Very good waiting area More

Marlen Madrigal Sales Consultant , Very Helpful in Advising The Car Needs And Parts to be special Order ! Following up every Step on my Extended Car Warranty , So I Don’t Have to pay Out of Pocket Mon Advising The Car Needs And Parts to be special Order ! Following up every Step on my Extended Car Warranty , So I Don’t Have to pay Out of Pocket Money ! Next Time I Need my Car Service , I will Contact Marlin to make my Appointment at Downey Thanxz for your Great Customer Service . More

Appreciate the professionalism of the car service and the rep that helped me. However, I was told the car was ready for pick up. When I arrived, I waited about 15-20 min longer because the car was being wash rep that helped me. However, I was told the car was ready for pick up. When I arrived, I waited about 15-20 min longer because the car was being washed. More

Poor customer service! Will not recommend business to this dealership. From the minute we walked in to the moment we left we were treated very unprofessionally, and because Will not recommend business to this dealership. From the minute we walked in to the moment we left we were treated very unprofessionally, and because of that they lost a deal with a customer. Highly disappointed and very dissatisfied. More