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Downey Hyundai - Service Center

Downey, CA

4.2
2,247 Reviews

2,247 Reviews of Downey Hyundai - Service Center

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April 14, 2025

Got there early and they moved pretty fast even washed my car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hu More

by DALELATHAM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Tajaddini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Victor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nima Sanaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Excellent customer service. Mario was extremely helpful and worked out. The problem I came to your dealership because I was dissatisfied with the customer service at the dealers More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
April 11, 2025

Mario’s service is a once in a lifetime experience. He not only is very knowledgeable about my vehicle but his customer service and expertise has made me and my family feel heard. He went above and bey More

by JAVIERCAMPOS1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
April 11, 2025

I wish I didn't go into the dealership and just used a broker. Initial offer was almost $300 more than i ended up with. More

by delanlee
Recommend Dealer
No
Employees Worked With
Ben Tajaddini
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Friendly staff. You feel valued and your visit is important. Staff is attentive. I was serviced quickly. More

by leticiam0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
April 06, 2025

Horrible experience will never buy a car from your company again Service sucks and Downey facility was the worse More

by EROPZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Abarca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Estrada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Duran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alainea Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cueva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marisol Victor
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Excellent customer service, technician explain to me what service was done to my car. They have a great waiting room fill with complimentary snacks and drinks. More

by ANDRES PACHECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
April 05, 2025

They serviced exactly what I needed and completed services in a timely manner. Thank you! More

by PAULINE.R0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service dept
April 04, 2025

Had to return my car multiple times, paid for multiple unnecessary ubers, and service costed more than $1,000 only to catch more problems that initially was missed. I also was wrongly charged and have to More

by cruzchristian.007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlene
April 03, 2025

Mario was very helpful, transparent & patient. He was able to answer any questions I had about my vehicles service. More

by melsb3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
1
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