Dow Autoplex
Mineola, TX
By Type
Showing 6 reviews
First time I ever financed a car and I had a great experience with ted!!! Went to bat For me several times and did everything he could to help me!! Will definitely be returning to Dow and recommending experience with ted!!! Went to bat For me several times and did everything he could to help me!! Will definitely be returning to Dow and recommending to friends! More
Long story short this dealership is exactly why the FTC is proposing rules for shady dealer tactics and discriminating on certain customers. I inquired about a Camaro Zl1 they had in transit a few weeks ag is proposing rules for shady dealer tactics and discriminating on certain customers. I inquired about a Camaro Zl1 they had in transit a few weeks ago. Chris Hartley contacted me when it finally came in. I did not have a trade in and secured my own financing. Negotiations over market adjustment then stalled and I did not hear from the dealer for over a week. Then today out of nowhere they text me if I was “ready to pull the trigger on this Camaro” . I told them I would but was not interested in paying a market adjustment . They then texted me back bragging about how they just sold the vehicle at MSRP to a local “repeat customer” who had a trade in and financed through the dealer. I don’t understand what all that was about. I signed up for price alerts on the vehicle and they text me just to tell me it was sold to someone better? They could have just said sorry it was sold and offered me help with anything else. I wasn’t against using their financing but what can I do if they can’t beat my credit unions rate. I’m just a hard working man who tries to be his very best. More
We were not aware that it was so difficult to finance a vehicle that was over ten years. The salesman never mentioned this. We drove two hundred miles to find out that we couldn't get financing. If this h vehicle that was over ten years. The salesman never mentioned this. We drove two hundred miles to find out that we couldn't get financing. If this had been mentioned it would have saved us time and money. They were fully aware of this. That is why they having trouble selling it. I should have read other reviews before hand. They are dishonest. More
Dow had the vehicle I wanted but would not sell the vehicle to me cause I was not financing or taking the extended warranty. I was told that I was cutting the credit manager out of the deal… vehicle to me cause I was not financing or taking the extended warranty. I was told that I was cutting the credit manager out of the deal… More
Buying a car I was very pleased with Dow Autoplex and Mike Simms was very nice and helpful in my selecting a car. I really appreciated his help. I was very pleased with Dow Autoplex and Mike Simms was very nice and helpful in my selecting a car. I really appreciated his help. More
Chris Hartley made purchasing my new Buick a pleasure. I had the best experience in purchasing my New Buick Encore because of the excellent Salesman, Chris Hartley. He found the exact car that I wanted and I had the best experience in purchasing my New Buick Encore because of the excellent Salesman, Chris Hartley. He found the exact car that I wanted and the exact color that I wanted. He went above and beyond what you would think that a Salesman would do to help you have the best experience in purchasing a vehicle. He made sure that I received all the incentives that were offered by GM and the Dealership so that I would have the payment amount that I could afford. I highly recommend Dow Autoplex here in Mineola, where I have purchased my last few vehicles. I would encourage you, if you are thinking about a new vehicle, to visit Dow and ask for Chris Hartley. I assure you that he will make your buying experience a pleasure. More