Dover Dodge Chrysler Jeep - Service Center

Tom and the service crew went above and beyond on this visit. They not only diagnosed and repaired what needed to be fixed, they set me up with a punch list of items to be proactively serviced in the mont visit. They not only diagnosed and repaired what needed to be fixed, they set me up with a punch list of items to be proactively serviced in the months ahead, based upon the mechanic's experience as opposed to those mindless bloated service plan. Tom and the guys earned my trust and I don't dole that out without good reason. I'm not a individual who likes to write reviews. I honestly prefer being a grouchy pain in the butt. I figure I owe them a shout-out for being factory certified professions that not only flawlessly fixed what was wrong with my vehicle, they went out of their way to explain what to take care of next and why it needs to be looked at. They'll be seeing my scowling face in January, when they take a look at my rear brakes. More

there were no problems with my recent vistit to the service center at dover dodge. I will plan to continue to bring my new dodge for service service center at dover dodge. I will plan to continue to bring my new dodge for service More

WOW, Do not take your new car for service here. They broke more than they fixed. Also when buying a new car be carful they like to add in things without telling you (warrany's insurance etc.) and it add broke more than they fixed. Also when buying a new car be carful they like to add in things without telling you (warrany's insurance etc.) and it adds up to severl hundred dollars. Look over your purchase agreement very carfully or go some place you can trust. More

If there were 0 stars, then that' s how I would rate this place. Buyers beware!!!! If you are even considering a dodge then beware period! But to buy from this place!!!??? Dover Dodge has a beautiful sales a place. Buyers beware!!!! If you are even considering a dodge then beware period! But to buy from this place!!!??? Dover Dodge has a beautiful sales area... But then you buy the car you want, it starts to fall apart and then everything else unravels!!! The service area looks like something out of silent hill... All besheveled and disgusting... Then you try to get serviced by that crappy service package they sell you and it all goes to hell. You have to deal with an offensive guy by the name of Joe in service... What a piece of crap as a service guy and a human being... I have never met anyone any more miserable than this guy! And it's not like I dealt with him once so I'm flashing my opinion, it was several times and each time as horrible as the last. Then you try to complain about the horrible service and the manager is not any better... Then you get some bogus bill and they don't give you the car back until they have your money... Just to give you a scenario, I took my new car in that is falling to pieces and they tell me that I need new front brakes and it would cost me 250 bucks to change the brakes. I have done brakes myself and a new set of brakes cost roughly $50 for the pair and take about 15 minutes to do. They had the nerve to tell me it took them 1 hour to check out the brakes(which I told them not to do) and then they tell me that diagnostics on the brakes cost me $96 plus tax!!!! This place is a joke, do not go here!!!! My car is not even 3 years old and is falling apart. I have taken this back to Dover dodge to get repaired 4 times in the past 7 months and have gotten wrong things fixed and nothing but headaches and a bill afterwards, even though I had a service contract! Definitely beware if you plan on buying here.... This place is filled with scam artists and technicians that are dishonest! The only thing that is pleasing here is the sales person that is willing to sucker you into a sale! More