Dover Chevrolet

Internet contact/sales person was beyond fantastic. That was, until a true Salesman got involved and the pressure techniques became a factor. We were entirely prepared to buy, but when the pressure b That was, until a true Salesman got involved and the pressure techniques became a factor. We were entirely prepared to buy, but when the pressure began via email, we walked away. Most of the rest of our experience was excellent. There were, however, issues with communication between various locations about transferring a vehicle. More

Smoothest car buying experience ever! Mike treated me with respect and made my purchase hassle free! Couldn’t be happier with my new Silverado! Mike treated me with respect and made my purchase hassle free! Couldn’t be happier with my new Silverado! More

A month ago I spoke with Anton in finance regarding purchasing a 2020 Chevrolet Equinox with 27,900 miles for for 23,700 which was an excellent value. This was a most pleasant experience. Anton was g purchasing a 2020 Chevrolet Equinox with 27,900 miles for for 23,700 which was an excellent value. This was a most pleasant experience. Anton was great and very friendly and professional. I drove from Maine to New Hampshire after working overnight to pick up the vehicle prior to working my next overnight shift that evening. Once arriving I was greeted by my salesperson, the sales manager and several other employees who just as friendly and courteous as Anton. I took the vehicle on a test drive and it seemed to be as advertised. I explained u had to be home to go to work at 645 and they were extremely understanding and accommodating. The entire process went seamless. Now the bad. Previous speaking to Anton in finance I had looked up the cash price fory vehicle on Kelley Blue Book as advertised on the dealer website and although I could have gotten 5400 -6700 per KBB, I was ok with the 4200. Upon confirmation of the sale the finance person working in the stead of Anton processed the paperwork and had me sign. I was pleasantly surprised to see I had gotten 5,000 for my trade in. Come to find out that I was so tired that I saw the 2 as a five and only got 2000 for my trade in. My trade in was a 2011 Kia Forte with only 75000 miles which I just put new tires on and had inspected 2 months prior and replaced the front 2 tire with alloy aluminum wheels. I take full accountability for going in tired and misreading this. I was told by my salesperson that there was a spare key fob for my vehicle but that he could not locate it and out of consideration for my time he would mail it. I never received it in the mail. Later when I went to register my vehicle at the Maine Department of Motor Vehicles, I was informed that most out of state vendors who operate in a state where is no sales tax with calculate the state tax for where the buyer resides and make sure it becomes part of the loan. This did not happen. So when I went to register my vehicle u paid 1400 out of pocket. No biggie since I paid off my vehicle this month. It was advertised that my vehicle had aluminum alloy wheels. I went to wipe them off when it rained and discover the rims were a black plastic composite not metal. I paid off my last car in 14 months which was used for my trade in and paid off this in a month hoping next month to return to New Hampshire to Dover Chevrolet to purchase a new vehicle to once again upgrade and make them my dealership of choice. I don't drive a car over 80000 miles and rarely drive over 7000 miles a year or keep a car more than 2 years without paying it off and trading it in. I will not be returning to this dealership. Customer service grade A+. Business graded F. But since business is a part of customer service, I will give business a D. More

Even though it was a bit of a distance, it was well worth it. Kyle was my salesperson. He was very nice and helpful. Everyone there was very nice. He picked me up the next day at home an hour away to get the it. Kyle was my salesperson. He was very nice and helpful. Everyone there was very nice. He picked me up the next day at home an hour away to get the car I purchased. So worth it. More

Dover Chevy and Mike are were very responsive and helpful before, during, and after the car buying experience before, during, and after the car buying experience More

I had an excellent experience with Dover Chevrolet Auto! Kyle was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pr Kyle was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Was happy to make a deal with them and would definitely consider working with Kyle again in the future. More

I had a very pleasant, professional, and enjoyable experience with Dover Chevy. Big Mike went the extra mile. experience with Dover Chevy. Big Mike went the extra mile. More

Spent the day with Mike Chamberlin yesterday and purchased a 2018 BMW X3 that I had been eyeing for awhile. Mike was great…super friendly from our first hello to handing me the keys and wishing me a purchased a 2018 BMW X3 that I had been eyeing for awhile. Mike was great…super friendly from our first hello to handing me the keys and wishing me all the best in my new dream car! , Everyone I encountered throughout the process was helpful and courteous. I would highly recommend checking them out, and when you do, ask for “Big Mike”. He will take great care of you! On a side note, the detailing team could have paid a little more attention to “detail” delivering the final product, but that’s not anything against Mike. Just leaving an honest review. . Mike gets 5 stars in my book, and I would definitely go back to work with him and Dover Chevrolet for a future purchase. More

Thanks for making everything quick and easy mike! Got to trade in for a nice upgrade! Got to trade in for a nice upgrade! More