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Dover Chevrolet

Dover, NH

4.7
278 Reviews
Dover Chevrolet is an employee-owned dealership that is a part of International Cars, Ltd., a family of eight New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Chevrolet, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle.
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5 Dover Point Rd

Dover, NH

03820

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Showing 278 reviews

November 09, 2022

Everyone here is very friendly and easy to talk. I did not feel pressured at all which is the case at a lot of dealerships. They are very informative and cover everything you are signing in detail. More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Capici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Marienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Cohn
Nov 14, 2022 -

Dover Chevrolet responded

Derek, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 22, 2022

Very professional service worked well to get myself and my fiancé into a reliable suv for our family of four. Anton worked well at explaining the ins and outs of the process for first time car buyers and I More

by Brandon.ainsworth23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Marienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Dover Chevrolet responded

Brandon, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 14, 2022

QUITE SIMPLE DON’T BUY A CPO VEHICLE from this dealership. They were deceitful ; were not transparent about a dash defect that existed allowing me to make a decision to purchase or not. They just More

by mary44
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Capici
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don McEwen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don, Michael Lewis
Oct 14, 2022 -

Dover Chevrolet responded

Mary, I am sorry to hear about this experience. You have been in contact with both the General Manager and General Sales Manager regarding this situation. I am sorry that we can not come to an agreement about this issue but feel that we have put in an honest effort. Don, can be reached at 603-609-1951 should you want to speak about this further. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com

Oct 15, 2022 -

mary44 responded

Can I question the part about “honest effort”. Tell me what honest effort was put forth? I want to settle amicably but Don did not. Especially not concerned about the customer experience. I traveled 8 hours round trip and did not expect this outcome. I believe if customer experience is important because you are employee owned dealership. We could have negotiated some full or partial settlement

September 24, 2022

Steve and Ed were great and very responsive to my questions and very easy to work with. Anton was great as well and made my changes promptly! Great experience for sure! More

by hoopsde22
Recommend Dealer
Yes
Employees Worked With
Ed Bourque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Dover Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2022

I like dealerships they help me get what I wanted and very professional I would recommend them to everyone it was fast and pleasant More

by petemasse
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Capici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Marienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Cohn
Sep 28, 2022 -

Dover Chevrolet responded

Petemasse, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 07, 2022

I contacted Dover Chevrolet regarding a recall notice for my Silverado. They were responsive and friendly and helped me get an appointment scheduled. At my appointment they were polite and timely and updat More

by Bossman7+9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Dover Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dover Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2022

Took my 07 duramax in for oil Change service and fuel filter change. They also rotated my tires. My complaint is that they didn't tighten about half of the 8 plastic nuts per wheel that hold the hub cap More

by Old Pop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Dover Chevrolet responded

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Please contact us at (800) 465-0191 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 22, 2022

Absolutely awesome experience! Stayed late to do my paperwork and made it quick and painless. Highly recommend checking out Dover Chevy for your next vehicle purchase. More

by Zbgalipeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Bourque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Capici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Givens, Michael Lewis, Martin Cohn
Jun 24, 2022 -

Dover Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 20, 2022

I recently purchased a vehicle from Dover Chevy. My experience from beginning to end was great! I can’t say enough how personable the staff is and made the process so seemless. I have had my car no More

by Oliver Yew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Bourque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anton Marenkio
Jun 22, 2022 -

Dover Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 30, 2022

Attentive. Accommodating. Able to provide options when I did not have a specific vehicle in mind. Second car bought from this dealership and absolutely no reaso More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Fales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dover Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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