Douglass Nissan of Waco

This was my first car buying experience and I had heard that buying a car is never fun; however, my experience with Chad was great! He was straightforward about everything from the very beginning, listened that buying a car is never fun; however, my experience with Chad was great! He was straightforward about everything from the very beginning, listened to me and took the time to understand what I was looking for in a car, and talked to me like a human being. He never once talked about his quota or how many cars he needed to sell to reach his bonus. He made the whole experience about me about making sure my needs were met and that I left happy with the car that I wanted. More

Chad West is a super friendly courteous and professional person to work with. I have purchased 3 vehicles from Douglas Nissan and Chad has helped me all 3 times. person to work with. I have purchased 3 vehicles from Douglas Nissan and Chad has helped me all 3 times. More

We had great service and no pressure to buy. Their staff took care of us. Their staff took care of us. More

I had a great experience ! With the staff and dealership overall. Highly recommend these folks. With the staff and dealership overall. Highly recommend these folks. More

I purchased my cars with this dealership. Everyone has always been so helpful and nice. I would recommend anyone to go and see Chad West to purchase a used or new vehicle. He's one, of the ni Everyone has always been so helpful and nice. I would recommend anyone to go and see Chad West to purchase a used or new vehicle. He's one, of the nice guys! More

Absolutely loved doing business with this dealership! Chad West walked me through everything with no pressure! Everyone there is so knowledgeable and friendly! Chad West walked me through everything with no pressure! Everyone there is so knowledgeable and friendly! More

There was no issues getting everything lined up quickly and fairly when I called Chad to get a small second car for running around and fairly when I called Chad to get a small second car for running around More

Douglass Nissan was wonderful from our salesman Chad and Robert who helped with the financing. My husband and I were very happy with everything. Robert who helped with the financing. My husband and I were very happy with everything. More

I am coming from the San Antonio area, and I worked out a deal on a Pathfinder with Chad West, online. We came down to pick up the car, and I was absolutely stunned at the patience and friendliness that we r deal on a Pathfinder with Chad West, online. We came down to pick up the car, and I was absolutely stunned at the patience and friendliness that we received during our visit. The car was detailed and gassed up for our arrival. Chad really went out of his way to provide me with all the information on the car, and how to use all of it's features. Even after all of the forms and payment was signed, he went out of his way to go over anything he may have missed or any questions I had. I am so thankful for his attention to detail and his patience with me. Everyone that we met during that deal, from Chad, to finance, to the manager were so friendly and helpful! Even the handwritten thank you card from Chad that we received in the mail a week later, was the cherry on top. Anytime we are in the market for a Nissan, I will be sure to take the drive out to Douglass Nissan first. More

Chad West, as well as the finance officer were both great to work with. Chad found the perfect vehicle for our family and the finance guy had us out and on our way. The whole process was enjoyable and that h to work with. Chad found the perfect vehicle for our family and the finance guy had us out and on our way. The whole process was enjoyable and that has not usually been the case for me at previous dealerships. This is a gold star facility with gold star employees in my opinion. More