Douglass Nissan of Waco

Saved our trip! We were driving from Austin to KC & could tell something was wrong with the acceleration. We found this dealership & Todd Cox went out of his way to h We were driving from Austin to KC & could tell something was wrong with the acceleration. We found this dealership & Todd Cox went out of his way to help us. Turns out we had an after market air filter crammed into the engine box & the lid wouldn't close. Sold us a new filter with no charge to put it on. Great guy-great service. More

Bad Service Person Bought a new Altima from this dealership back in 2014. A very nice car , but after about 15000 miles it developed a rattle in the drivers door. I took Bought a new Altima from this dealership back in 2014. A very nice car , but after about 15000 miles it developed a rattle in the drivers door. I took it to the dealership a number of times and they could not fix it. The last time I took it to the dealership they told me they did not have time to work on it. Unacceptable by me. So I have a nice car with a rattle in the door. Will not buy from this dealership again. Probably will not buy another Nissan again. More

Outstanding experience We just obtained our 5th vehicle from this dealership. Each time, it just gets better and better. The professional manner in which they conduct busine We just obtained our 5th vehicle from this dealership. Each time, it just gets better and better. The professional manner in which they conduct business is spectacular. And ... they really are "nice guys". More

Felt at home! Chad West was very helpful and extremely knowledgeable. From the handshake forward, he was there for all questions and concerns. I look forward to pur Chad West was very helpful and extremely knowledgeable. From the handshake forward, he was there for all questions and concerns. I look forward to purchasing more from this dealership in the future! More

Awesome Group! These guys are great! Everyone one is friendly and helpful. No pressure sales. I would definitely recommend them and will be going back! Thanks to Bry These guys are great! Everyone one is friendly and helpful. No pressure sales. I would definitely recommend them and will be going back! Thanks to Bryan and everyone who have gone above and beyond to make sure my experience with Nissan was A-1! More

Great Was very easy to purchase a truck here salesman Eric very knowledgeable about the titan I was getting. The paper work was done in good time and explai Was very easy to purchase a truck here salesman Eric very knowledgeable about the titan I was getting. The paper work was done in good time and explained to me well. More

Great purchase experience Excellent service. I originally made contact through the internet. with Randi Martin. She sent me an e-mail with three vehicles to review. I came in Excellent service. I originally made contact through the internet. with Randi Martin. She sent me an e-mail with three vehicles to review. I came into the dealership and Eric Moore assisted me in the purchase of a 2017 Nissan Rogue. The service was excellent. More

Highly Recommend Douglass Nissan of Waco I went into this dealership really thinking of buying one new car for my daughter, but I left with three when it was all said and done! Once in a lif I went into this dealership really thinking of buying one new car for my daughter, but I left with three when it was all said and done! Once in a lifetime experience! I basically laid out what I wanted, what I had to trade in, what I needed in terms of payments, and although it was a long and tedious process, they worked very hard and very late to meet my needs! Be sure to go see Ray Jones if you're looking to buy a new vehicle! I couldn't have asked for a better sales professional. He's very professional, knowledgable of all the vehicles, friendly, hard-working to meet your needs, and patient! So, a huge thank you, Ray! And, I have to also thank Tony, Ryan, Christopher, and Gerry! All around great team! More

Best experience! Love this dealership and the professional yet personable experience with them! Rayford is great and easy to work with as was everyone I had contact wi Love this dealership and the professional yet personable experience with them! Rayford is great and easy to work with as was everyone I had contact with at the dealership! I look forward to purchasing many new vehicles here! More

awesome customer service Eric Jones was very helpful in assisting us with our new vehicle. Went above and beyond to make sure we were completely satisfied. Overall everyone em Eric Jones was very helpful in assisting us with our new vehicle. Went above and beyond to make sure we were completely satisfied. Overall everyone employed was courteous and professional. Chris Baldwin was also very helpful. More