Douglass Nissan of Waco

Good dealership, good product Recently bought our 5th Nissan from this dealership. The staff are friendly an knowledgeable. We will continue to buy here in the future as long as Ni Recently bought our 5th Nissan from this dealership. The staff are friendly an knowledgeable. We will continue to buy here in the future as long as Nissan continues to produce a quality product. More

Caring and helpful!! Great experience working with Eric Moore, as he helped us with a vehicle suitable for us. We are really enjoying our Rogue. We appreciate the concer Great experience working with Eric Moore, as he helped us with a vehicle suitable for us. We are really enjoying our Rogue. We appreciate the concern, detail and consideration shown us by those who assisted us through the process. More

Worst Dealership I have delt with My vehicle needed a new battery had just one put in 2015 and should be under warranty since it's a Nissan dealership. Service Dept was very rude and My vehicle needed a new battery had just one put in 2015 and should be under warranty since it's a Nissan dealership. Service Dept was very rude and would not help me by contacting dealership I bought from 5 months ago. I had to do there work and get information from dealership faxed over. Then when everything was there and I asked how long it would be I was told there's other vehicles ahead of you your looking at 45 to an hour to test and install battery. After already being there over an hour I told them to just give me the battery and I will do it my self. Service guy said no will do it just know it's Monday and we're busy. If you come Tuesday we can do it faster. I am disabled and asked that my vehicle be parked the door so I could get in without having g to do any more walking g with my cane and I was in pain. Vehicle was put on other side of service line and by a pole where I could barely get in. More

Great experience for a first time car buyer! Yehime took care of us from beginning to end (consultation, test drives, price negotiations, and final paperwork) without making us feel pressured or Yehime took care of us from beginning to end (consultation, test drives, price negotiations, and final paperwork) without making us feel pressured or obligated in any way. He ended up getting us an amazing deal on a new vehicle and, as first time car buyers, we could not have asked for a better experience. Definitely check Douglass Nissan of Waco out if you are in the market for a new vehicle and ask for Yehime! More

Survey Awesome job, very detail & friendly. Explained everything, felt very welcomed. Would recommend others when buying vehicle. Service department was fr Awesome job, very detail & friendly. Explained everything, felt very welcomed. Would recommend others when buying vehicle. Service department was friendly & financial adviser Eric was very down to earth (awesome guy). More

Service dept took great care of me We had a mishap in the beginning where they misdiagnosed my car trouble. This can happen anywhere, what matters is how they took care of me after th We had a mishap in the beginning where they misdiagnosed my car trouble. This can happen anywhere, what matters is how they took care of me after that to make up for it. They went above and beyond to make up for it. On top of that they were very honest about their misdiagnosis and covered everything, including the tow truck fee. I will go there to purchase my next vehicle simply bc I know if something goes wrong they will take care of me. More

Amazing Customer Service All Around! Nissan took great care of my family shuttling us back and forth to the hospital to visit My Dad while our A/C was being repaired. I can highly recomm Nissan took great care of my family shuttling us back and forth to the hospital to visit My Dad while our A/C was being repaired. I can highly recommend Waco Nissan! They treat you like Family, and these days that matters more than anything! We have been Douglas Nissan Customers since 2004 and hope to be for many more years to come! Thanks again! More

Service 2016 Altima Have owned 5 Nissans since 2010. I have NEVER had issues with service at Douglas in Waco. Prior ownership did NOT always check/double check items to Have owned 5 Nissans since 2010. I have NEVER had issues with service at Douglas in Waco. Prior ownership did NOT always check/double check items to be serviced B4 turning vehicle back over to customer. Front service staff is at ur car door very timely, attentive, caring, listening and seem to 'actually care". More

Nicest guys in the business! I had car problems while visiting Waco recently. What could have been a nightmare , turned out to be a very pleasant experience thanks to the nice guy I had car problems while visiting Waco recently. What could have been a nightmare , turned out to be a very pleasant experience thanks to the nice guys at Douglass Nissan of Waco. Kevin Gritten took care of everything & i knew i didn't need to worry. He was very nice & professional in the way he handled my car issues. My car has been running great since the service & i couldn't be more satisfied. My car is getting older & many dealerships probably would have tried to sell me a new vehicle. I appreciate the staff in Waco & would recommend them to anyone. More

Great experenve Our visit was pleasureably, customer service was super and friendly. Overall visit was good salesman Chad was very helpful and cover all the features Our visit was pleasureably, customer service was super and friendly. Overall visit was good salesman Chad was very helpful and cover all the features as well as helped set up phones on car. More