Douglass Nissan of Waco

AWESOME Dealership to Work With In all of my experiences with purchasing a new vehicle this was by far the most painless, quickest and enjoyable We were shown various models/trim pa In all of my experiences with purchasing a new vehicle this was by far the most painless, quickest and enjoyable We were shown various models/trim packages for the Frontier and all differences were explained in detail. We even drove a few different vehicles to see how they performed. The price negotiated was very easy to understand and they did get us where we wanted to be on price, our trade and the monthly payment. Great place to buy a car. More

Easy and fast sales experience Chad West was my sales rep. He was very helpful and courteous. The sales experience was easy and fast. The test drive experience was very helpful, Chad West was my sales rep. He was very helpful and courteous. The sales experience was easy and fast. The test drive experience was very helpful, as well. More

Perfect match I wasn’t too hopeful when I arrived at Douglas Nissan, I met Eric and David, they helped me find an awesome Murano. The entire experience went so smoo I wasn’t too hopeful when I arrived at Douglas Nissan, I met Eric and David, they helped me find an awesome Murano. The entire experience went so smooth ! Thanks to all the great team at Douglas Nissan More

Great service “Home of the Nice Guys” clearly states who Douglas Nissan is about. At the onset of my unexpected visit to Douglas Nissan, I was immediately greeted b “Home of the Nice Guys” clearly states who Douglas Nissan is about. At the onset of my unexpected visit to Douglas Nissan, I was immediately greeted by one Nice guy, then, another Nice guy, Wesley Matus, Service Consultant, put me at ease, and helped me through the service of my Pathfinder every step of the way. Great Service & Nice Guys & Nice women at Douglas Nissan is what I received and I couldn’t be happier. Thank you. More

Good dealership, good product Recently bought our 5th Nissan from this dealership. The staff are friendly an knowledgeable. We will continue to buy here in the future as long as Ni Recently bought our 5th Nissan from this dealership. The staff are friendly an knowledgeable. We will continue to buy here in the future as long as Nissan continues to produce a quality product. More

Caring and helpful!! Great experience working with Eric Moore, as he helped us with a vehicle suitable for us. We are really enjoying our Rogue. We appreciate the concer Great experience working with Eric Moore, as he helped us with a vehicle suitable for us. We are really enjoying our Rogue. We appreciate the concern, detail and consideration shown us by those who assisted us through the process. More

Worst Dealership I have delt with My vehicle needed a new battery had just one put in 2015 and should be under warranty since it's a Nissan dealership. Service Dept was very rude and My vehicle needed a new battery had just one put in 2015 and should be under warranty since it's a Nissan dealership. Service Dept was very rude and would not help me by contacting dealership I bought from 5 months ago. I had to do there work and get information from dealership faxed over. Then when everything was there and I asked how long it would be I was told there's other vehicles ahead of you your looking at 45 to an hour to test and install battery. After already being there over an hour I told them to just give me the battery and I will do it my self. Service guy said no will do it just know it's Monday and we're busy. If you come Tuesday we can do it faster. I am disabled and asked that my vehicle be parked the door so I could get in without having g to do any more walking g with my cane and I was in pain. Vehicle was put on other side of service line and by a pole where I could barely get in. More

Great experience for a first time car buyer! Yehime took care of us from beginning to end (consultation, test drives, price negotiations, and final paperwork) without making us feel pressured or Yehime took care of us from beginning to end (consultation, test drives, price negotiations, and final paperwork) without making us feel pressured or obligated in any way. He ended up getting us an amazing deal on a new vehicle and, as first time car buyers, we could not have asked for a better experience. Definitely check Douglass Nissan of Waco out if you are in the market for a new vehicle and ask for Yehime! More

Survey Awesome job, very detail & friendly. Explained everything, felt very welcomed. Would recommend others when buying vehicle. Service department was fr Awesome job, very detail & friendly. Explained everything, felt very welcomed. Would recommend others when buying vehicle. Service department was friendly & financial adviser Eric was very down to earth (awesome guy). More

Service dept took great care of me We had a mishap in the beginning where they misdiagnosed my car trouble. This can happen anywhere, what matters is how they took care of me after th We had a mishap in the beginning where they misdiagnosed my car trouble. This can happen anywhere, what matters is how they took care of me after that to make up for it. They went above and beyond to make up for it. On top of that they were very honest about their misdiagnosis and covered everything, including the tow truck fee. I will go there to purchase my next vehicle simply bc I know if something goes wrong they will take care of me. More