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Douglass Nissan of Waco

Waco, TX

5.0
331 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 331 reviews

November 05, 2020

We recently bought a 2016 Altima from Douglass Nissan. This was our second car bought from them. Our salesman was Brandon Smith. He was the best salesman and best personality of anyone I have ever dealt More

by Sycho62004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
Nov 17, 2020 -

Douglass Nissan of Waco responded

We're glad to hear we delivered such a great experience. Our team strives to deliver a transparent yet easy car buying experience, and are glad you found this to be the case during your visit. If there's anything further we can do for you, we are always more than happy to help! Congratulations on your new Altima!

October 28, 2020

I have purchased four cars In The last 6 years working with Chad West. He is professional always finds what I want and keeps in contact with me. More

by Cheryl Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton, Levi Douglass
Nov 11, 2020 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know about your recent car buying experience. We greatly appreciate your continuous business and look forward to continue working together for many years to come!

October 28, 2020

Love the vibe. The people that work there are always courteous. If Chad West retires, I don't know who I can find who is as good a guy as he is. He knows his vehicles and is quick to explain and walk yo More

by Triple A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 11, 2020 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave a review. It's feedback like yours that really keep us motivated and we're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2020

My wife and I had a very pleasurable shopping experience, totally stress free. We were greeted by a salesman named Chad West. He is a very nice person and was extremely knowledgeable about the vehicles I was More

by rickhill622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
Nov 11, 2020 -

Douglass Nissan of Waco responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to leave us your feedback regarding your recent car buying experience. Please do not hesitate to reach out with any of your future automotive needs. Have a great day!

September 04, 2020

We especially appreciated Chad West. He was helpful, respectful, and service oriented. We did not feel pushed, but helped to find what we wanted. I recommend him highly. More

by Levi_Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
June 08, 2020

I received excellent customer service from both Chad West and Eric Moore. Everyone made the process easy and convenient. Don’t go anywhere else. 10/10 would recommend! More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Eric Moore and Chad West
June 04, 2020

I had an amazing car buying experience with this company! Highly recommend talking to Chad! He is very helpful and incredibly sweet! Will definitely go back!! More

by Rosalinda
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez, Chad Shelton
Jun 05, 2020 -

Douglass Nissan of Waco responded

Thank you for your kind review; we are happy to pass along your comments to Mr. Chad West and the team here at Douglass Nissan Of Waco! We're looking forward to your next visit with us!

June 03, 2020

Chad West and Eric Moore were awesome I purchased a car during the COVID crisis in April 2020. I received excellent care and everything was handled very well, even in the middle of a pand More

by emeraldgen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad West, Eric Moore
Jun 05, 2020 -

Douglass Nissan of Waco responded

It's experiences like yours that really keep us motivated! Thank you for your feedback but most importantly, thank you for the opportunity to earn your business. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2020

Chad West is the reason I returned to Douglas Nissan for my purchase. And their service department is top notch. I lov my Rogue! It’s drives so good ! More

by Kayt
Recommend Dealer
Yes
Employees Worked With
Chad West
Jun 05, 2020 -

Douglass Nissan of Waco responded

We are so happy to hear that you are enjoying your Nissan Rogue! Of course, we want to ensure you get the right price but we want to also make sure you get a car that you love! Thanks again for taking the time to leave us this information about your recent visit.

June 03, 2020

I’ve purchased 6 cars now from this dealership, and I highly recommend them to everyone. Chad West is amazing at finding exactly what I want for exactly what I want to pay. No pressure sales, great servi More

by Crichardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Jun 05, 2020 -

Douglass Nissan of Waco responded

Thank you for your continuous business and support at our dealership! We greatly appreciate the recommendation and are happy to hear that Mr. Chad West was able to assist. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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