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Douglass Nissan of Waco

Waco, TX

5.0
335 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 335 reviews

January 27, 2021

The whole team at Douglass Nissan was great. Chad West and the rest of team were very professional and honest. I would recommend you consider Douglass for your buying experience. More

by Bob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Feb 02, 2021 -

Douglass Nissan of Waco responded

We greatly appreciate your recommendation Bob! Thank you so much for trusting Douglass Nissan.

January 21, 2021

This is a very clean and friendly dealership. I especially appreciate the assistance I received from salesman Chad West. He was very attentive to my car wishes and set me up with the best car for More

by lstoolmachine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Chad Shelton, Levi Douglass
Jan 22, 2021 -

Douglass Nissan of Waco responded

Thank you for your great review; we are happy to pass along your comments to the team here at Douglass Nissan! We hope to be of service to you again in the future.

January 21, 2021

So, I'm 60'ish and Chad West sold me MY FIRST NEW CAR, a 2021 Sentra. My third Nissan vehicle and second purchase from Douglass Nissan. Helpful guy and love this car. More

by acttx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Jan 21, 2021 -

Douglass Nissan of Waco responded

We are happy to see your feedback regarding your last visit with us and we greatly appreciate your continuous business with our dealership. If you have any further questions, please give us a call. We're always happy to help!

December 21, 2020

I love coming to Douglass Nissan, everyone there is very helpful and friendly. I’ve bought several vehicles from there. My salesman Chad West, he’s the best, he always make me feel very comfortable and I tr More

by rcooper5953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
Dec 28, 2020 -

Douglass Nissan of Waco responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you for your recent and continuous business at our dealership. Please do not hesitate to reach out with any of your future automotive needs!

December 19, 2020

They were all so helpful from the beginning to the end everyone was nice .chad west was so very help he got me in the car I had my eyes on it was awesome thank yall Nissan. More

by roselindalopez14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad west, Chad Shelton
Dec 28, 2020 -

Douglass Nissan of Waco responded

Thank you for your awesome feedback, we really enjoy reading about your recent car buying experience. We will be sure to commend Mr. Chad West on a job well done. Thank you again for choosing Douglass Nissan. We hope to be of service to you and your vehicle again.

December 17, 2020

Chad, Bo and Joe at Douglass Nissan were great to work with. They were helpful and not pushy. They worked with us on price and then followed up with us to make sure we were pleased with the car and that a More

by Lrhea2911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo and Joe, Chad Shelton
Dec 24, 2020 -

Douglass Nissan of Waco responded

Thank you for taking the time to leave a review for us. We strive to provide an easy and transparent buying experience. Again, thank you for your business and congratulations on your new vehicle.

December 16, 2020

Easiest buying experience I've ever had. Sales person Chad West was very knowledgeable and professional. If your looking for a new or used Nissan Chad is your man for a no hassle experience. The finance More

by JoeyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 24, 2020 -

Douglass Nissan of Waco responded

We sincerely appreciate your recommendation!!! We strive to provide an easy and transparent buying experience and we're happy to hear that was the case with your visit. Congratulations on your new vehicle again!

December 16, 2020

I helped my granddaughter, Tara get reliable transportation Chad West was referred to us and was excellent working with her Would I recommend Chad ABSOLUTELY More

by Tara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Dec 24, 2020 -

Douglass Nissan of Waco responded

Thank you for your recommendation Tara! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2020

I couldn’t recommend Nissan vehicles enough. I went to purchase a new vehicle at Douglass Nissan and was helped by Chad West, and if he doesn’t help you purchase your new vehicle, you’re truly missing ou More

by Lina H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West, Chad Shelton
Nov 25, 2020 -

Douglass Nissan of Waco responded

Thank you for your recommendation, Lina. We are so happy to hear your feedback regarding your recent buying experience with Mr. Chad West. If you ever have any questions or need automotive assistance, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2020

We have bought 2 vehicles from Chad West and the guys from Douglas Nissan. They go above and beyond and Chad always makes sure you get in a vehicle that suits your needs. More

by Jroyt1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad West
Nov 20, 2020 -

Douglass Nissan of Waco responded

Mr. Chad West is a big reason we consider ourselves "Home of the Nice Guys"! We greatly appreciate your continuous business, thank you!!!

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