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Douglass Nissan of Waco

Waco, TX

5.0
335 Reviews

5605 Legend Lake Pkwy

Waco, TX

76712

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Showing 335 reviews

March 28, 2023

They know their stuff. Always ask if I have any questions or need a clarification on anything on my car. More

by v.pate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 01, 2023 -

Douglass Nissan of Waco responded

We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Douglass Nissan Of Waco

March 28, 2023

Enjoyed our experience with our sales man. He was very knowledgeable about the vehicle we purchased. Would do business with him again. More

by ladytexan69
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Contreras, Levi Douglass, Jeff Payne, Chad West
Apr 01, 2023 -

Douglass Nissan of Waco responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2023

Shopped other dealerships for a new car for my Mom and realized this was the right choice. My salesman was Chad West, he was knowledgeable and very helpful. The service department is great too. More

by Ernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Apr 01, 2023 -

Douglass Nissan of Waco responded

Hi Ernie, we are very happy to have provided you with such a positive experience! Chad is fantastic and we are certainly glad that he is on our team.

February 28, 2023

I just want to say a HUGE THANK YOU to Nissan Douglass of Waco.I really love my Jeep.In addition,I really really wanted to take the time out to thank Brandon.He was my consultant and he’s so very kind and pa More

by godblessamoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
Feb 28, 2023 -

godblessamoy responded

I just want to say a HUGE THANK YOU to Nissan Douglass of Waco.I really love my Jeep.In addition,I really really wanted to take the time out to thank Brandon.He was my consultant and he’s so very kind and patient.Very humble,informative and respectful.I would definitely recommend BRANDON.GOD BLESS YOU BRANDON!!

Mar 03, 2023 -

Douglass Nissan of Waco responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Douglass Nissan Of Waco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

I received superior customer service from Chad West at Douglass Nissan in Waco. He was professional, knowledgeable, thorough, friendly and kind. He was quick to find me exactly what I wanted with no pres More

by Rebekah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 01, 2023 -

Douglass Nissan of Waco responded

Thank you for taking the time to let us know how we did! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 25, 2023

Douglass Nissan is my choice for shopping for a vehicle. They are professional, knowledgeable and supportive. I have always felt comfortable there. The friendly sales people and reliable service department More

by b1wilbur
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 01, 2023 -

Douglass Nissan of Waco responded

B1wilbur, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

Chad is super helpful and a great guy to work with, this was my second purchase with him. More

by ericawharton24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 01, 2023 -

Douglass Nissan of Waco responded

Ericawharton24, thank you for your kind review; we are happy to pass along your comments to Chad and to the team here at Douglass Nissan Of Waco!

February 25, 2023

I will only buy a car from Chad he is the best. Great customer service. More

by Crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Mar 01, 2023 -

Douglass Nissan of Waco responded

Hello Crystal, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 24, 2023

My mom, daughter, and I walked in was immediately greeted and I love that! Chad West was amazing through the whole process of me getting my car. He didn’t force me into anything I didn’t want and listened to More

by BRITTANY KING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Payne, Chad West, Randy Glass
Feb 27, 2023 -

Douglass Nissan of Waco responded

Brittany, thank you for your kind words and this wonderful review! We hope you have a great day!

February 24, 2023

Awesome service, Chad and team are dedicated and service driven. Overall nice experience. Thank you Loyd More

by chandlerx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad West
Feb 27, 2023 -

Douglass Nissan of Waco responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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