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Douglas Volkswagen

Summit, NJ

5.0
1,500 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,500 reviews

August 26, 2023

Such a pleasant experience! Dave helped us and he worked very hard to make sure we saw all the vehicles they had within our pice range. We didn’t feel forced or pressured and he More

by Josie Geah-Teah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki, Russ Arons
Aug 30, 2023 -

Douglas Volkswagen responded

Thank you, Josie Geah-Teah, for sharing about your experience with Dave here at Douglas Volkswagen. We appreciate your business and hope to see you again soon.

August 23, 2023

After checking out other Volkswagen dealerships my wife and I stumble on Douglas dealerships, and it was a great experience. family own and very friendly Dave help us find the exact vehicle we were looking More

by Victor Teah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David T Suchocki , Russ Arons
Aug 24, 2023 -

Douglas Volkswagen responded

Thank you so much for choosing Douglas Volkswagen, Victor. Please don't hesitate to let us know if we can be of any more assistance!

August 20, 2023

Kim Sibblies was very helpful when making my appointment Brian Ardente explained in detail the update repair for my radio cutout and go dark More

by rleegreene3948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian ardente
Aug 24, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. Your five-star rating means a lot to us. We're glad we were able to help, and we hope to see you again!

August 17, 2023

Brian was awesome. Very helpful and detailed text messages with exactly what was going on with my car. More

by brattonj
Recommend Dealer
Yes
Employees Worked With
Brian, Russ Arons
Aug 18, 2023 -

Douglas Volkswagen responded

It's fantastic to hear that Brian provided you with great customer service at your recent visit! We truly appreciate the opportunity to do business with you. Thanks for choosing Douglas Volkswagen!

August 14, 2023

I felt very comfortable and the sales dept answered all my questions with confidence and patience More

by Nicholasriello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Gaul and Nick Malanga
Aug 18, 2023 -

Douglas Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2023

Excellent customer service. Sales team made every effort to help me find the right vehicle for my needs. More

by sdr2md
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James D
Aug 09, 2023 -

Douglas Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Douglas Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

July 03, 2023

Irene was on point and honest the entire time. They said what they were going to do and did it. No empty promises. Exceptional service. More

by Tankbooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene, Russ Arons
Jul 12, 2023 -

Douglas Volkswagen responded

Thank you for sharing your thoughts about your experience with Douglas Volkswagen. We appreciate your business and hope to see you again soon!

June 29, 2023

Michael was pleasant, professional, and helpful in dealing with the insurance company and getting our Infiniti repaired. More

by levy.j
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Manone
Jul 12, 2023 -

Douglas Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback on your recent visit here at Douglas Volkswagen!

June 19, 2023

I had the best car buying experience ever. I’m not a car details type of person and had no experience buying a car by myself. Dave Suchoki was amazing. He walked me through all of the details More

by G. Walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchoki
Jul 12, 2023 -

Douglas Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Douglas Volkswagen!

June 16, 2023

I had the best experience at this dealership. Layne and Roger was professional and they were very helpful throughout the process. I had not so good credit but they were able to get me approved. I More

by Angela Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger and Layne , Russ Arons
Jul 12, 2023 -

Douglas Volkswagen responded

Angela, thank you for choosing Douglas Volkswagen and for letting us know you had a great experience with Layne and Roger. We truly enjoy hearing such positive feedback and look forward to seeing you again in the future.

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