
Douglas Volkswagen
Summit, NJ
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Efficient service, clean office and waiting area. Since I was waiting for my car while it was being serviced, the rep would stop by and update me on the progress. I was waiting for my car while it was being serviced, the rep would stop by and update me on the progress. More
James Deutschkron at Douglas Volkswagen was fantastic through and through. He is the exemplary person you would want to speak with when purchasing a vehicle. His professionalism, patience, and knowledge through and through. He is the exemplary person you would want to speak with when purchasing a vehicle. His professionalism, patience, and knowledge really defined the experience, it was like talking to a friend the whole time. Aside from James, the rest of the folks at Douglas VW were friendly and accommodating, making the dealership an excellent place to visit for your vehicle needs. It is highly recommended that you check them out! More
James Deutschkron is terrific!. Friendly, experienced, patient, and saw me through the new car process with ease and a good sense of humor. Highly recommended! patient, and saw me through the new car process with ease and a good sense of humor. Highly recommended! More
The best car buying experience I've ever had! Nick & Chet helped make a typically long & painful experience easy, stress-free & enjoyable. They helped us get the car we wanted at a great price without having helped make a typically long & painful experience easy, stress-free & enjoyable. They helped us get the car we wanted at a great price without having to negotiate for hours like some dealerships. From the sales manager to finance and everyone in between, the service was top notch. Highly recommend Douglas VW -- 10/10! More
Service Dept is excellent Brian A is great! They always give me a loaner vehicle when my car is in shop. I love how they communicate with you via phone calls and texts. The last time I went for service the give me a loaner vehicle when my car is in shop. I love how they communicate with you via phone calls and texts. The last time I went for service they put me in a 2021 Tiguan and it got me contemplating on trading in my Jetta for a Tiguan or Atlas! I haven’t seen or driven an Atlas but it looks like something I am definitely interested in purchasing. More
No appointment necessary for service. Open early. Drop off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed. off and pick up available. Excellent service. Attention to detail. Minimal wait time with video of work sent after job completed. More