
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
Top Notch Service - kind and communication is AMAZING - got back to us right away and communicated the whole time. Brian, Kim and everyone that works there are so friendly and kind. Best customer service h got back to us right away and communicated the whole time. Brian, Kim and everyone that works there are so friendly and kind. Best customer service highly recommend. More
David Suchocki is fantastic to work with, start to finish. He listens, understands, is patient and truly wants to work for you. Saying he goes the extra mile is an understatement, truly. It was a c finish. He listens, understands, is patient and truly wants to work for you. Saying he goes the extra mile is an understatement, truly. It was a complete pleasure. More
After searching multiple dealers for a vehicle in NJ and PA I found this Dealer. No VIN Etching Fees. No excess Doc Fees. No games! We went over the inventory available and found a car that worked. The proc PA I found this Dealer. No VIN Etching Fees. No excess Doc Fees. No games! We went over the inventory available and found a car that worked. The process was easy and professional. Thx to Nick and Lou and Richard and the team that prepped our car. We couldn't be happier with our new Tiguan! I would recommend this dealership to anybody. They helped us find the best financing rates available and got us up and running in no time. A real pleasure to work with. Inventory is tight right now. I felt like the deal was fair under the circumstances. - Matt Stewart More
I had the pleasure of working with David Suchocki. He was helpful and very transparent which is reassuring when buying a vehicle during a pandemic with crushing supply chain issues. He's extremely r He was helpful and very transparent which is reassuring when buying a vehicle during a pandemic with crushing supply chain issues. He's extremely responsive and will not leave you hanging. He's a solid person whom you can trust, which is not easy to find. More
Marvin is thorough and reviewed all the details of my service. It was very easy to make an appointment. The young lady who took my credit card was very informative and explained the car pick up procedu service. It was very easy to make an appointment. The young lady who took my credit card was very informative and explained the car pick up procedure. The quiet room was a great place to escape the business of the office area. The bathrooms were clean and well stocked. The Service is the reason I have bought three Volkswagens at Douglas. Outstanding! More
Marvin took care of our Tiguan, showed us a video of the parts needing replacement, and handled the maintenance. Quick appointment too. Thanks! David J. Madison, NJ parts needing replacement, and handled the maintenance. Quick appointment too. Thanks! David J. Madison, NJ More