Douglas Volkswagen
Summit, NJ
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DOMINICK is absolutely ... "THE BEST"! He is always friendly, courteous and accommodating. He takes time to explain all work that has been done and gives me advice on what, if any, future servi always friendly, courteous and accommodating. He takes time to explain all work that has been done and gives me advice on what, if any, future servicing that I should plan for. I purchased my Passat at Douglas VW and I have always brought my car here for all my service needs. I would highly recommend DOUGLAS VW to all my friends. And when your car needs service, I am sure that Dominick will be glad to help you. Sharifa More
Mr. Romano was very courteous, professional and a tremendous help with my service. He is a true asset to any dealer and should be commended for his professionalism and kindness. I am very pleased t tremendous help with my service. He is a true asset to any dealer and should be commended for his professionalism and kindness. I am very pleased to have encountered Mr. Romano during my visit he knew all the answers to my questions at all times. More
A friend of mine recommended Douglas Volkswagen when I was looking for a new car and I'm really glad he did. The service was great and I am extremely satisfied with the car. I did not feel pressured at was looking for a new car and I'm really glad he did. The service was great and I am extremely satisfied with the car. I did not feel pressured at all from the salesperson and overall it was a great experience. More
Chris was a pleasure to work with (as usual) he didn't try to "sell" me on anything. He took the time to listen to what I wanted and worked with me on the vehicle I wanted at a price I could afford. I wou try to "sell" me on anything. He took the time to listen to what I wanted and worked with me on the vehicle I wanted at a price I could afford. I would recommend him to anyone that is looking for a genuine sales guy who isn't going to feed you some lines about what you absolutely need to have. More
I was in the market for a 2011 VW Jetta SE. I found a great price online supplied by USAA recommending Douglas Volkswagen. From the start I dealt with Jimmy Aleszczyk. He was very friendly right from the great price online supplied by USAA recommending Douglas Volkswagen. From the start I dealt with Jimmy Aleszczyk. He was very friendly right from the start. I felt like we became friends the first couple of days discussing my wants and needs. A few issues came up with financing and he assured me he would get this car for me. Needless to say, after a few weeks of many phone calls and emails, he got me the car I wanted. This was over 2 months ago, and he still sends emails checking in to see how both I and the car are doing. He was most pleasant to work with. I have actually recommended a friend of mine to buy from him. Very satisfied with my dealings with Jimmy and Douglas Volkswagen. More
Overall it was a great experience buying a used car at this dealership. My wife wanted a used New Beetle, and that too Sunflower Yellow color, searched online and found Douglas VW is one of the few dealer this dealership. My wife wanted a used New Beetle, and that too Sunflower Yellow color, searched online and found Douglas VW is one of the few dealers that has the car that we were looking for. I Got a quote online, spoke to Bob Cerza on the phone and he was very honest and upfront about the car and the price and how long it has been sitting in the dealers lot and answered all the questions that we had. There was no pressure and I would definetly recommend this dealership and especially Bob Cerza. Look for this guy at Douglas VW if you are in the market either for a used or new car More
the salesman listened to us about the vehicel we were looking for , and match us with the right car . he was very helpful with all the paper work involved. we felt confortable with our purchase . we woul looking for , and match us with the right car . he was very helpful with all the paper work involved. we felt confortable with our purchase . we would come back to buy another vehicel the next time we need a car new or used. thank you More
After visiting 15+ car dealerships over a two week period, we entered Douglas VW anticipating the same runaround we had grown exasperated with over the course of our search my for my first new car. period, we entered Douglas VW anticipating the same runaround we had grown exasperated with over the course of our search my for my first new car. The service at Douglas was quite the contrary. Jimmy was pleasant, engaging, modest, and most importantly extremely knowledgeable about Volkswagen’s current line. He helped me to find a car that encompassed everything I had been searching for and quickly became my advocate to ensure that the payments remained in my budget. After all the papers were signed, the exceptional service continued. He adjusted his schedule so that it was flexible to meet my needs, spent the time to give me a comprehensive orientation to the car, and continues to be readily available to answer questions and deliver follow-up services. Jimmy made my entire experience not only successful but easy and fun. The dealership as a whole gives off a vibe that is approachable and laid-back…highly recommended! More
This is the greatest dealership in NJ. They have the nicest people and the greatest cars. I got a great deal on an 03 G35 coupe(used) that looks and runs like new. This car turns heads and sounds mean. nicest people and the greatest cars. I got a great deal on an 03 G35 coupe(used) that looks and runs like new. This car turns heads and sounds mean. I strongly recommend this dealership to everyone. They give you great deals and will leave you extremely happy. Thanks a lot guys, especially Bob, I love my G35! More
This was my 3rd time with Douglas as a dealer choice and I did not come away from it with any negativity. Vlad and Mathew in finance and Kurt the General Manager were an invaluable asset to brokering the de I did not come away from it with any negativity. Vlad and Mathew in finance and Kurt the General Manager were an invaluable asset to brokering the deal every step of the way. I have not had a bad moment at any time with anyone at this dealer. Every single person that we have had contact with have always been polite,knowledgeable and blatantly honest throughout our dealings. My wife is easily flustered these days as she is pregnant, but Vlad and the team put her at ease and made us feel very comfortable with our purchase. I myself am in a service-industry career, and have always been impressed with the dealership, it is a First Class Operation!!!! The personalized service, and genuine people are what sets them apart from other dealers we have had dealings with in the past. Thank You All for an Effortless Purchase!! Great Job and Best Regards, Eric & Kim More