Douglas Volkswagen

Vlad Voskoboynikov absolutely went above and beyond with helping us find and purchase the exact car we were looking for. He was professional yet down to earth and didn’t make us feel pressured – it was hand helping us find and purchase the exact car we were looking for. He was professional yet down to earth and didn’t make us feel pressured – it was hands down the best car-buying experience we have ever had. He helped find us the exact car we wanted – from the color to the interior to every single little option we asked for. The Douglas Auto Group dealership far exceeded our expectations. Vlad is a superstar and we will definitely be back to buy more cars with him. Thanks so much for everything, Vlad! More

This was by far the most enjoyable car buying experience I have ever had. Vlad was fantastic - very friendly, knowledgable, attentive, without being the least bit pushy. I have already recommended him and t I have ever had. Vlad was fantastic - very friendly, knowledgable, attentive, without being the least bit pushy. I have already recommended him and this dealership many times and will continue to do so. More

After visiting several Volkswagen dealerships, when I got to Douglas Volkswagen I knew that this would be the place where I would be making my purchase. Not only was the dealership inviting and welcoming (no to Douglas Volkswagen I knew that this would be the place where I would be making my purchase. Not only was the dealership inviting and welcoming (no prententious attitude here), my sales rep Vlad is one of the best in the business. Vlad is genuine, a quality I find rare in a salesman and he's extremely knowledgable about Volkswagen and all offerings and services available. If Vlad can't get it done then most likely it's impossible! Needless to say, Vlad is probably the main reason that I am now a Volkswagen car owner. More

I love my Tiguan (half Tiger, half Iguana). I will recommend Douglas VW to all my friends and family. The minute I stepped into the dealership, Jeremy Gutierrez was very friendly. He was honest thro recommend Douglas VW to all my friends and family. The minute I stepped into the dealership, Jeremy Gutierrez was very friendly. He was honest throughout the whole process and always answered all my questions. Acting more as a friend, less as a salesman. Excellent Experience !!!! More

Bob Cerza made this deal very easy. He was very informative along the test drive. He demonstrated patience in explaining the features of the car, and I never felt pressed to make a deal. informative along the test drive. He demonstrated patience in explaining the features of the car, and I never felt pressed to make a deal. More

I am very pleased with Douglas Volkswagen! I am a returning customer and I am very satisfied with its employees and services. Bob Cerza is an experienced sales man who has been able to help with the returning customer and I am very satisfied with its employees and services. Bob Cerza is an experienced sales man who has been able to help with the car itself and financing. I would recommend him to anyone looking to purchase a Volkswagen he is knowledgeable, courteous, and follows up as necessary. As a returning customer my family and I recommend Bob Cerza and Douglas Auto highly. More

Vlad, our sales rep, was great. He patiently worked with my wife and I to find the right car for us. The entire process seemed painless. Just picked up our new car today and could not be happier. my wife and I to find the right car for us. The entire process seemed painless. Just picked up our new car today and could not be happier. More

Having worked with many Volkswagen dealerships with previous leases, I feel highly qualified to rate the performace of a dealership based on past experience. My experience at Douglas Auto Group workin previous leases, I feel highly qualified to rate the performace of a dealership based on past experience. My experience at Douglas Auto Group working with Vlad Voskoboynikov was outstanding. From start to finish my experience was exemplary. The staff is friendly and knowledgeable and they met my price point for a car with the amenities I was seeking. Service was efficient and professional. More

Given the time frame I had to look for a car, I did most of my research online and through word of mouth; I believe I got a good deal. I orginally wanted to lease a car but after talking with Bob Cerza on of my research online and through word of mouth; I believe I got a good deal. I orginally wanted to lease a car but after talking with Bob Cerza on the phone, he assured me if that didn't work, then would find a car that would fit my budget. I had no car and this dealer is near the train station but was offered to be picked up. I came in on a Sat. and Bob C. was very busy so Bobby McCall showed me the cars and we test drove two of them. He was very patient and informative about the differences between them. When we sat down to do do the numbers, My credit score was a little low for leasing and that said, I had to change my direction to purchasing to rebuild some credit after a long spell of unemployment. Now I was looking for something within my budget. I look at various cars again and then found a pre owned 2008 Jetta which was in great condition and within my range. We finalized the financing and within 4 hours, I drove it off the lot. Eileen even recommended insurance and in the meantime they gave me insurance for two weeks which I did appreciate! Bob and Bobby were very nice and very efficient. I believe I got a good deal and would go back again. My only issue was I would have negoiated the pin stripping and door guards into the deal. I didn't know you could get the trim until after the fact. But I am confident when they detail my car they will work something out. More

I want to mention and give credit to Nick Malanga my salesman at Douglas Motors in Summit NJ He gave me great pricing and got all the options and dealer installed equipment right without forgetting any salesman at Douglas Motors in Summit NJ He gave me great pricing and got all the options and dealer installed equipment right without forgetting anything. I definately recommend this dealer and will be buying another car there soon. More