Douglas Volkswagen

I was putting off buying a new car due to the bad previous experience at a honda dealer. I found Nick Malanga a well informed and patient salesman, and was very satisfied with my purchase. I give him previous experience at a honda dealer. I found Nick Malanga a well informed and patient salesman, and was very satisfied with my purchase. I give him and the dealership 5 stars! More

Dan Beckleman was super quick and professional about getting in contact with me after my initial query and handing the sales off to Chris Ng. From there Chris has given the highest level of customer ser getting in contact with me after my initial query and handing the sales off to Chris Ng. From there Chris has given the highest level of customer service and care offering the best possible experience one can have buying a car. Chris has gone so far as putting the plates on the car himself and answering my random questions on his day off. As a sales manager myself I'd steal these guys away if I could afford them. True professionals, fair prices, honest and sincere service. They've truly earned a loyal customer. More

Bob went above and beyond the call of duty to put me into a new car without any pressure whatsoever. Post-sale followup was icing on the cake! a new car without any pressure whatsoever. Post-sale followup was icing on the cake! More

We were interested in both the new Jetta wagon and also a pre owned Passatt wagon - our salesman was Bob Cerza - he was very friendly without being too "pushy" we went through the pros and cons of both and pre owned Passatt wagon - our salesman was Bob Cerza - he was very friendly without being too "pushy" we went through the pros and cons of both and Bob called us when he had 2 pre owned Passats in - we test drove a Passatt and a new Jetta and decided the Passatt was the car for us. The appraisal of our trade in and negotiation on price for the Passatt was handled in a friendly professional manner and we were very happy with the price and service we received. Bob also had the car ready the same day for us to pick up. We would definitely recommend Douglas Volkswagen to anybody looking for a new or pre owned car More

Bob Cerza made our experience leasing a new car so easy. He never pressured us and held our car until we returned from vacation. It was ready for pick up when we arrived and Bob was really helpful in teach He never pressured us and held our car until we returned from vacation. It was ready for pick up when we arrived and Bob was really helpful in teaching us all the features. Everything was great. Plan to lease my next new car from Douglas. More

My salesman Bob Cerza was very pleasant to work with. I was interested in the 2011 Jetta Sport Wagon TDI. There was one on the lot that met my specifications. I took it for a lengthy test ride (highway a was interested in the 2011 Jetta Sport Wagon TDI. There was one on the lot that met my specifications. I took it for a lengthy test ride (highway and back roads). Bob was informative but not pushy or pressing. Once I determined that this might be the car for me, we entered into negotiations (again without pressure) and reached a mutually agreeable price in a reasonably short time. I would recommend Bob Cerza and Douglas Volkswagen to anyone that thinks they might be interested in a VW automobile. More

This was by far the most enjoyable car buying experience I have ever had. Bob was fantastic - very friendly, knowledgable, attentive, without being the least bit pushy. I have already recommended him and th I have ever had. Bob was fantastic - very friendly, knowledgable, attentive, without being the least bit pushy. I have already recommended him and this dealership many times and will continue to do so. More

Vlad was great! This was the second Jetta I had purchased from Vlad and Douglas within 3 months...my Jetta was in an accident and Douglas bought me out and gave me a new car. I would recommend Douglas VW to from Vlad and Douglas within 3 months...my Jetta was in an accident and Douglas bought me out and gave me a new car. I would recommend Douglas VW to anyone and will definitely buy more vehicles there in the future. More

I was really dreading the whole car shopping experience but was pleasanty suprised at how positive it turned out to be! The salesman, Jeremy Gutierrez, at Douglas Volkswagen was not only friendly and infor but was pleasanty suprised at how positive it turned out to be! The salesman, Jeremy Gutierrez, at Douglas Volkswagen was not only friendly and informative, but very straight & honest with me. I felt very comfortable with him and he was very patient with my indecisiveness. I love my new Jetta and will definatley refer my friends to Jeremy in the future! Thanks Jeremy and to everyone @ Douglas Volkswagen! Gabby More

Chris was my sales guy. He was excellent and answered all my questions - very honest and trustworthy. He made the whole process easy and pressure free. all my questions - very honest and trustworthy. He made the whole process easy and pressure free. More