Douglas Volkswagen

2012 Passat V6 SEL Premium WOW! Well worth the 120 2012 Passat V6 SEL Premium WOW! Well worth the 120 day wait. Exceptionally impressive, sumptuous in structure and amenities. From the moment o 2012 Passat V6 SEL Premium WOW! Well worth the 120 day wait. Exceptionally impressive, sumptuous in structure and amenities. From the moment of entering the dealership,being greeted in the lot, shown the exact model/trim vehicle I was interested in, shown the facility, answering all questions with extensive knowledge of product, deposit, interim inquiry calls, delivery of vehicle, final payment and financing, exceptional customer service was extended to me by Vlad Voskoboynikov. It is rare these days to receive customer service that makes you feel your business is valued. Vlad is a courteous, friendly, earnest, sincere professional gentleman and a valuable asset to the VW franchise. What a refreshing surprise not to be subjected to high presure salesman tactics (i.e. not letting the customer leave without a commitment to purchase at all cost). Vlad was not pushy, aarrogant nor impatient. Non-the-less the decision to commit the same day was smooth and seamless with no buyer's regret. Thank you VW and Vlad who goes above and beyond to provide quality customer service. I look forward to a long term relationship and will highly recommend to family and friends. M. Love More

I would highly recommend this dealership. I had been shopping around for a new car for a long time and had been to every dealer up and down the highway and really dreaded going through the sales process shopping around for a new car for a long time and had been to every dealer up and down the highway and really dreaded going through the sales process with any of them. My experience at Douglas was completely different. The people who work there are very low-key, helpful, and friendly. My salesperson, Jeremy, made the whole process of buying a car very enjoyable. He gave me a good price right away, so there was no bargaining (which I hate), made sure I understood everything I needed to know about the car, and even followed up to see how I was enjoying my new car. More

Met Tito at Douglas vw because I was interested in leasing a Jetta. I'll tell you that not only did he make me feel like he was trying to get the best deal for me but he made me feel like family. Tr leasing a Jetta. I'll tell you that not only did he make me feel like he was trying to get the best deal for me but he made me feel like family. Try and get that treatment on the highway. Thank you so much Tito. More

I bought my car from douglasvw in summit nj and Steve campayne was my sales person. he made me feel like my business was wanted and needed. i would recommend going and see Steve if you needs a car . campayne was my sales person. he made me feel like my business was wanted and needed. i would recommend going and see Steve if you needs a car . More

I was very Happy with Nick Malanga and his great service. Douglas did a great job finding my car and delivering it as promised. A+++ Douglas did a great job finding my car and delivering it as promised. A+++ More

My experience with this dealer was exceptional, Christopher Ng was effecient, friendly and professional. The whole process was smooth and would definitely return in the future. Christopher Ng was effecient, friendly and professional. The whole process was smooth and would definitely return in the future. More

This was my third car from Douglas. I love the Volkswagen brand and I espcially love Douglas. It is always pressure free and you feel like your a king. The service is always great and Vlad made Volkswagen brand and I espcially love Douglas. It is always pressure free and you feel like your a king. The service is always great and Vlad made you feel like you were the only in the dealership. Getting to a great price was easy and it was hassle free. Thank you Douglas More

Overall, I'm very satisfied with Douglas VW and Isaac. He was never pushy or arrogant, I told him I had been to another VW dealer prior to my visit and he still took me for a test drive and showed me the ent was never pushy or arrogant, I told him I had been to another VW dealer prior to my visit and he still took me for a test drive and showed me the entire facility as he explained the difference between Douglas and everyone else. I did have a scratch on the hood of the car, but I was treated well from beginning to end and would highly recommend Douglas, thanks to Isaac. More

Douglas Volkswagen was by far the easiest dealership to work with in all the years I have been buying cars. The staff was very professional and Chris went above and beyond to make my family happy! We loo work with in all the years I have been buying cars. The staff was very professional and Chris went above and beyond to make my family happy! We look forward to doing more business with douglas in the future! More

I am very happy with the service I received with Nick Malanga and Duglas Volkswagen. Nick made sure my buying experience went smoothly. I highly recommend this dealer A+++ Malanga and Duglas Volkswagen. Nick made sure my buying experience went smoothly. I highly recommend this dealer A+++ More