Douglas Volkswagen

On May 5, I decided I wanted to purchase a car. I put in a application through a web site and a host of dealerships called me back. Dave Suchocki was a the person who stood out the most. After being honest a application through a web site and a host of dealerships called me back. Dave Suchocki was a the person who stood out the most. After being honest with him about my credit, Dave still said I can help you. I rode out to the dealership and did the paper work and Dave made it happen. I walked out with a 2011 Chevy HHR. The best part of the night came when the person who drove me there car broke down and Dave said to me"If we can not get the car started we will give you the car you are about to purchase for a day so you can get home. Not to mention we have not even signed the papers for this car yet they let us take the car. Who does that? Dave that's who. The next day the deal was signed and we walked out of there with a new car! Dave is really what customer service is about! Did I also mention the man fed us!!!!!!!! lol Trevor Green jersey city More

Steve was so awesome as a sales person. He help me get my first car and it was what I wanted a Jetta. It was Lunch time on Saturday I was getting hungry so Steve went out of his way and got lunch for me. H first car and it was what I wanted a Jetta. It was Lunch time on Saturday I was getting hungry so Steve went out of his way and got lunch for me. He didn't have to do that but that was so nice of him. Thanks for the cool car and lunch Steve More

Problem solved with this dealership, although I would highly recommend anyone buying here to be very careful about the "extras" on the invoices, such as the ETCH Theft Deterrent Program, which does not r highly recommend anyone buying here to be very careful about the "extras" on the invoices, such as the ETCH Theft Deterrent Program, which does not result in discounts from insurance companies at all. Don't sign up for silly add-ons, they are not needed. More

I've purchased several VWs from Douglas, and I continue to shop there because I am treated right and always get a fair deal. We dealt with Isaac this time around and he was great. Isaac answered all of our to shop there because I am treated right and always get a fair deal. We dealt with Isaac this time around and he was great. Isaac answered all of our questions and made the transaction a lot of fun. I look forward to our next new car because of him, and the dealership. Highly recommended for anyone in the market for a Volkswagen. More

This was such a great experience. It was my first time going to Tito, and the second time for my wife, who had utilized his services when she leased her previous Volkswagen Jetta. Tito is a great salesper going to Tito, and the second time for my wife, who had utilized his services when she leased her previous Volkswagen Jetta. Tito is a great salesperson, very honest, down-to-earth, and was able to work with us in getting us the best deal for the best price. I highly recommend for anyone looking for a VW lease to go here and ask for Tito!! More

Very pleased with my experience at this dealership. Nick went above and beyond my expectations. Great customer service. I highly recommend this place. Thanks Nick! went above and beyond my expectations. Great customer service. I highly recommend this place. Thanks Nick! More

This was one of the best experiences we had in purchasing a car. We specifically wanted a 5 speed manual in a 2012 Jetta. We were offered an extensive selection of colors and also options for type of engine a car. We specifically wanted a 5 speed manual in a 2012 Jetta. We were offered an extensive selection of colors and also options for type of engine. The salesman, Bobby McCall, was extremely knowledgeable about the vehicle. He really made us feel comfortable by not being overly aggressive. His focus was on satisfying our needs. After visiting the service area, we immediately agreed to what we felt was a fair price. We picked up our new Jetta the next day. The entire experience was flawless. More

Went to a Vw dealer close to my home and unfortunately after being there for about 30 mins I knew that wasn't going to buy my car there. So I went to Douglas Vw and met wit tito. And what a difference. He after being there for about 30 mins I knew that wasn't going to buy my car there. So I went to Douglas Vw and met wit tito. And what a difference. He was very knowledgeable and friendly and after 45 mins of driving the car and picking out color I went home with my new beetle. If your going to buy a Vw go buy it from tito at Douglas vw More

These guys at Douglas are the shining star of their profession. Duncan Bradley was my salesperson and was great from the very beginning. I never felt pressured and the whole process with him was stra profession. Duncan Bradley was my salesperson and was great from the very beginning. I never felt pressured and the whole process with him was straightforward and easy. Ownership here should be very proud of that entire team. I've had to interact with a couple of others from the staff to pick up plates, etc...and every person I've dealt with was a pleasure. I always plan on purchasing cars from them in the future now that I've discovered these guys. Thank you to everyone at Douglas. More

Nick Malanga treated me like a person and I felt alot better than at other dealers I visited. I bought a car and took quick delivery, and was really happe with the experience. Would recommend this dealer better than at other dealers I visited. I bought a car and took quick delivery, and was really happe with the experience. Would recommend this dealer and this salesman. More