
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
Just completed the purchase of a used VW CC for my soon to be 17 year old. Isaac was a terrific help in guiding the purchase and made sure I was well taken care of. I definitely recommend Isaac and I reco to be 17 year old. Isaac was a terrific help in guiding the purchase and made sure I was well taken care of. I definitely recommend Isaac and I recommend Douglas VW for such a pleasant and friendly buying experience. Ask about the overnight test drive option if you are purchasing a used car. Worked for me and really helped build my confidence in the car as I have never purchased a used car before. More
Jeremy Gutierrez handled my VW purchase with personal attention, the kind which is rarely seen any more. He was informative, helpful and genuinely cared. Jeremy went out of his way to ensure that I was s attention, the kind which is rarely seen any more. He was informative, helpful and genuinely cared. Jeremy went out of his way to ensure that I was satisfied, not only with my car and the many services that Douglas VW could provide to me, and his commitment to the VW company is commendable. More
I been to several dealerships and every dealership I went to was the same song an dance . I know I have bad credit since me and my husband split up. times been tuff. Dave called me and said just come in went to was the same song an dance . I know I have bad credit since me and my husband split up. times been tuff. Dave called me and said just come in. Dave said to due this right we will work the deal back wards , get me approved first and then pick out the car that fits .I told dave if you waste my time , were going to have an issue . I'm glad I listen to dave and his bosses , I'm in my used/new car. I would gladly refer my fam and friends to see dave . Thank you Douglas More
I never ever write reviews but I felt I had to. When I told Steve that I had no way of getting to the dealership he actually went out of his way to pick me up. My credit is horrible and he did everything told Steve that I had no way of getting to the dealership he actually went out of his way to pick me up. My credit is horrible and he did everything and I drove home with a Jetta <3 More
I did a lot of car shopping and when finally decided to go with vw I found Nick Malanga and Douglas to be best for price and also the way I was treated. Thanks to the Douglas crew and Nick Malanga. go with vw I found Nick Malanga and Douglas to be best for price and also the way I was treated. Thanks to the Douglas crew and Nick Malanga. More
This past Saturday I picked up my first VW, a 2013 Touareg. My experience at Douglas couldn't have been better. From the moment we walked onto the floor, our salesman, Duncan, made the experience grea Touareg. My experience at Douglas couldn't have been better. From the moment we walked onto the floor, our salesman, Duncan, made the experience great by being extremely knowledgeable, friendly, patient, and easy to work with. When it came time to finalize the purchase, we got to meet Matt who made the finance portion of the deal pretty painless and thoroughly explained everything. Just wanted to say thanks for a painless and easy car buying experience. I have a feeling my Touareg is just the beginning of my VW purchases and that my first great experience at Douglas won't be my last! More
We had to replace two cars after they both got flooded. We knew we wanted one VW, but not two. Jimmy was so helpful that there was no doubt that our second car would also be a VW from Jimmy at Douglas. Aft We knew we wanted one VW, but not two. Jimmy was so helpful that there was no doubt that our second car would also be a VW from Jimmy at Douglas. After contacting about 5 other dealerships in the NY/NJ area, Jimmy was the only dealer that could find us exactly what we wanted, made sure it available when we wanted it, and at an unbeatable price. It was also refreshing to talk to a VW dealer that actually knew all there was to know about all the models. If you're looking for a VW dealer in the NY/NJ area who is knowledgable, helpful, and easy to work with, Jimmy at Douglas is the only way to go! More
Jeremy Gutierrez (sales) was EXCELLENT and made my experience leasing a car a great one! Everyone at Douglas VW was friendly and helpful, but I could not have been happier with Jeremy. He was friendl experience leasing a car a great one! Everyone at Douglas VW was friendly and helpful, but I could not have been happier with Jeremy. He was friendly, honest, upfront, informative, and made the entire process go smoothly. I had originally gone to another VW dealer, but am so glad I decided to go with Douglas VW instead. Thank you Jeremy; I will certainly recommend you to anyone looking to buy/lease a VW!! More
I had a great experience buying my new Jetta from Nick Malanga at Douglas VW. Nick was friendly as was everyone at the dealership. I will be and am looking forward to returning for service. Malanga at Douglas VW. Nick was friendly as was everyone at the dealership. I will be and am looking forward to returning for service. More
Thank you david suchocki.you're the best sales person i ever came across.you're very professional in every aspect ot the word. not only do douglas vw has me has a customer but i will recomended to everybod ever came across.you're very professional in every aspect ot the word. not only do douglas vw has me has a customer but i will recomended to everybody that i know has long has you work threre.Thank you for taking your time to explain everything clearly and i hope to do business with you in the future. Thanks again bud. More