
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
Jeremy was amazing to work with. He was incredibly helpful and had our best interest in mind. He even made himself available to us on his day off!! helpful and had our best interest in mind. He even made himself available to us on his day off!! More
Nick Malanga and Douglas Volkswagen made buying a car an effortless, enjoyable experience. Nick was laid back and accommodating which in turn instilled confidence in us as first-timers financing a vehicle. effortless, enjoyable experience. Nick was laid back and accommodating which in turn instilled confidence in us as first-timers financing a vehicle. My wife and I loved how seamless the experience was at Douglas Volkswagen. In trading-in our beloved, sweet minivan, Nick was like the funeral director making it all seem alright! Matt Planck was there to help with our finances, offering advice that was actually helpful and not scamful! Coupled with the fact that Summit is a very nice town offering dining options and good vibes, you ought buy a car at Douglas Volkswagen whether planning on it or not!! More
This is my second purchase from Douglas in the last 9 months. I bought a Golf and decided I need more room with 2 kids and hockey equipment so I leased a 2013 Passat. I dealt with Tito Delgado both tim months. I bought a Golf and decided I need more room with 2 kids and hockey equipment so I leased a 2013 Passat. I dealt with Tito Delgado both times. I've bought a lot of cars in my day and he is by far the best rep I have ever dealt with. He is professional, friendly, informative and, better sit down for this, 100% HONEST!!! My wife hates going to car dealers and she even liked the experience. Dealing with Tito is like dealing with a friend that you can trust. He took time out of his day off to help close the deal, and with no pressure to boot! I can't say enough good things about Tito and Douglas VW. Also, I drove Hondas for the last 25 years and the switch to a German car is a welcome change. The Passat drives like a luxury German car without the price. The car is substantial without the tinniness that you get with Japanese cars. If you are looking for a VW, all roads should lead to Tito and Douglas VW! Great job guys! More
Love everything from the phone call to the honest and truthful sales to the completely the sale. i recommend everyone to go. Thanks Steve for everything you did . truthful sales to the completely the sale. i recommend everyone to go. Thanks Steve for everything you did . More
I purchased a car at Douglas Volkswagen and I can not be pleased enough with my experience with Jimmy, he went over all details regarding the car and went above and beyond. pleased enough with my experience with Jimmy, he went over all details regarding the car and went above and beyond. More
I came in to Douglas VW with low expectations of me getting a new car because of my not so great credit . I met David Suchock and he made me feel like I was VIP in the place!!!! He understood my situat getting a new car because of my not so great credit . I met David Suchock and he made me feel like I was VIP in the place!!!! He understood my situation and made me a deal that fit my budget. I ended up with the car of my dreams and the peace of mind of not having to worry about my money problems with the payments. Love this Dealership they have great staff that work together as one bing unit that gets the job done! I will recommend all my friends here because I know they will be treated the same way. I like to say thanks to one special staff Layne the Manager ( you are the best my lady )!!!!! DL Proud owner of a 2004 Infinity G35x More
I had a great experience at Douglas Volkswagen with Jeremy! Jeremy was very helpful knowing that this was my first car purchase. He answered all of my questions and paid close attention to detail in r Jeremy! Jeremy was very helpful knowing that this was my first car purchase. He answered all of my questions and paid close attention to detail in regards to what I needed and wanted. I truly appreciated how he also thoroughly showed me the car and all of its details on the day I purchased it. I would highly recommend Jeremy to my family and friends. More
I recently purchased a 2011 VW GTI from Jimmy Aleszczyk at Douglas VW in Summit, NJ. Jimmy greeted me as soon as I walked in the door and was nothing short of amazing during the entire process. I gave him at Douglas VW in Summit, NJ. Jimmy greeted me as soon as I walked in the door and was nothing short of amazing during the entire process. I gave him a hard task of taking over a leased vehicle with one year left on the contract. He went above and beyond to earn my business and came out with a great deal for me. There was no haggling, no hidden costs, and no dealership tricks at Douglas VW. It was truly the best buying experience I ve had in 11 years of purchasing vehicles. I have to praise Dan Beckelman and the online sales team as well for getting me in the door. After my purchase, Douglas was great about following up and listening to customer feedback. Any business that listens to their customers will always succeed, and it s obvious that Douglas VW is one of those businesses. More
Absolutely, hands down the best dealer experience I have encountered in the NY/NJ area. Each and every member of the staff was so friendly and pleasant. Working with Bobby was as easy and painless - He too encountered in the NY/NJ area. Each and every member of the staff was so friendly and pleasant. Working with Bobby was as easy and painless - He took the time to explain the process all the way down to the fine print. I walked out of there knowing that all my concerns and worry about financing a new car had been taken care of and I was in good hands. I highly recommend this dealership for your next vehicle. You won't be disappointed. More
This was my first lease from Douglas Volkswagen and I will definitely be back when it is time to upgrade. Tito was my sales person and he definitely made things easy, efficient and most of all, stress f will definitely be back when it is time to upgrade. Tito was my sales person and he definitely made things easy, efficient and most of all, stress free. Just this past weekend I received a free complementary inspection by a technician named Pat. He not only made sure that everything was working properly but he also took some time to show me some features the car had. I am absolutely satisfied. More