
Douglas Volkswagen
Summit, NJ
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Jeremy made this process fabulously quick and easy. He met the price we needed, completely reviewed the car with us when it was ready, managed all the paperwork amazingly fast, and called to check up on o met the price we needed, completely reviewed the car with us when it was ready, managed all the paperwork amazingly fast, and called to check up on our satisfaction within a couple of days. I couldn't be happier with this experience or with Jeremy as my sales rep. More
Excellent experience. Everyone was very friendly, and my salesman, Vlad, was very knowledgeable and helpful. Gave me a great deal! I would highly recommend this dealershipo to anyone and tell them to ask salesman, Vlad, was very knowledgeable and helpful. Gave me a great deal! I would highly recommend this dealershipo to anyone and tell them to ask for Vlad! More
Met with Tito at Douglas by a friends recommendation and wow what a great experience there with Tito... He seemed honest and knew alot about Volkswagens but most importantly he answered every question that wow what a great experience there with Tito... He seemed honest and knew alot about Volkswagens but most importantly he answered every question that I could think of... If your looking for a honest and very knowledgeable salesman then go buy a car from Tito.... More
Was very interested in a Volkswagen Jetta and had went to a dealer close to my job and wanted to take it for a test drive... Well after being at the dealer for about 10 mins I realized that the salesman did a dealer close to my job and wanted to take it for a test drive... Well after being at the dealer for about 10 mins I realized that the salesman did not know much about the car... But was very forceful in wanting me to buy it from him... Well I told him I was just looking.. The next day I went to Douglas and as soon as I came into the showroom I was greeted by a salesman named Tito... He sat me down and asked me about my wants and needs in the vehicle I was interested in... After driving the Jetta and Tito showing me the service department and just telling me everything about the Jetta... I couldn't help but make a deal with him... Awesome experience, I would let anyone I know that if they are looking at a vw, go see Tito... More
At the time my current vehicle broke down and I wasn’t sure if I wanted to purchase another car with payments, also I wasn’t sure if I was going to get approved because of my credit. I finally made a deci sure if I wanted to purchase another car with payments, also I wasn’t sure if I was going to get approved because of my credit. I finally made a decision to give it a try and I was approved that day and leaving with a vehicle of my choice without any problems. My sales representative was great and his name is Dave. He made me feel very comfortable and assured me that he was going to take good care of me. Any questions that I had he was able to answer them without a problem. He is definitely recommended by me. Trust me if you want a car and aren’t sure about anything go there and ask for Dave. More
My whole experience from start to finsh at Douglas VW was stress free, courteous,friendly and professional! Thank you Vlad, Chis and Dominic stress free, courteous,friendly and professional! Thank you Vlad, Chis and Dominic More
Best price and best experience of all the dealers I visited. Jeremy even picked me up at my house on the day I picked up my new car! This was my first time buying for a dealer. Thanks for a great exper visited. Jeremy even picked me up at my house on the day I picked up my new car! This was my first time buying for a dealer. Thanks for a great experience! More
Vlad was honest, informative, professional, and friendly, The transaction was handled quickly and smoothly. I would not hesitate to deal with Vlad or Douglas Motors in the future. The transaction was handled quickly and smoothly. I would not hesitate to deal with Vlad or Douglas Motors in the future. More
I purchased my 2007 Volkswagen GTI at a dealer that is about 5 minutes away from my home. After having a terrible experience after my first visit for service, I decided to venture out to Douglas Volkswag about 5 minutes away from my home. After having a terrible experience after my first visit for service, I decided to venture out to Douglas Volkswagen after a friend referred me to Rick Szucs. Words cannot express the gratitude I have for this man. He is not only extremely professional and knowledgeable in his field, but he is truly a genuine person and really takes the time to get to know you on a personal level. For the past 6 years I have driven close to an hour to take my Volkswagen to no other than Douglas for anything that I need. I have sent countless friends and family to Rick because I am confident that they will get the same level of service that I do. No where else will you find such a customer service orientated staff who's best interest is to do the right thing for their customers, nor will you find another service adviser like Rick who will call you on your birthday to send you their best wishes. It is this type of business that grows lasting relationships and consistently exceeds expectations. I can honestly say that Rick Szucs is the only reason I will ever buy a Volkswagen again, because I fear that if I buy any other vehicle I will have to deal with someone other than Rick. More
What made me purchase my SECOND vehicle from Douglas is the exceptional service provided by Dominic in the service department. I had many other options in dealerships in the area, and this one was a little the exceptional service provided by Dominic in the service department. I had many other options in dealerships in the area, and this one was a little further away from my house. I had chose Douglas because of him and my pleasant experiences with service. More