
Douglas Volkswagen
Summit, NJ
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Great service. Very helpful and polite. Delt with my insurance company directly so I didn't have to stress about estimates and payment. Very helpful and polite. Delt with my insurance company directly so I didn't have to stress about estimates and payment. More
Mike went above and beyond to get me into the car I wanted. Everything from speaking with me on his day off, finding the correct financing for my situation, helping with an after market technology ins wanted. Everything from speaking with me on his day off, finding the correct financing for my situation, helping with an after market technology installation, and delivering a sizable accessory to my house. More
Service was excellent. Service department is efficient and professional. Loved the video provided by the tech regarding a warming that may need repair. Service department is efficient and professional. Loved the video provided by the tech regarding a warming that may need repair. More
This was by far the best auto experience I ever had. It has great service, really professional employees and they are really kind. Overall, really good. It has great service, really professional employees and they are really kind. Overall, really good. More
I’ve been looking for a car to buy for work and I finally found the one. Not only did I find the car but I found an amazing person to work with. David Suchocki at VW is a stand up man, made me feel as if I w found the one. Not only did I find the car but I found an amazing person to work with. David Suchocki at VW is a stand up man, made me feel as if I was part of his family. Throughout the entire process he always kept my interest at heart. Made the deal very easy and smooth to work through and also avoided all the back and forth, he was straight to the point and honest throughout the entire process. I couldn’t ask for a better experience or a nicer person to work with and to get me to the point of where I wanted to be. Thank you David Suchocki for being you and making this such a great plus one customer experience, we will definitely be coming back in the future. More
Best experience ever buying a car. And I've purchased many types of new and used cars but never VW. My sales rep Dave truly went out of his way to help me. Highly recommend seeing Dave And I've purchased many types of new and used cars but never VW. My sales rep Dave truly went out of his way to help me. Highly recommend seeing Dave if you need a car. More
Excellent customer service, clear communications, and professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. professional and knowledgeable staff. Scheduling appointments, pick up, and delivery was all great. More