
Douglas Volkswagen
Summit, NJ
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
We had a very pleasant experience working with Duncan Bradley when buying our Passat. He made the process as simple as possible. Wouldn't hesitate to return to this dealer and to use Duncan again when Bradley when buying our Passat. He made the process as simple as possible. Wouldn't hesitate to return to this dealer and to use Duncan again when we need another car. More
Excellent vehicle, great value - I have had my 2014 Jetta SE w/ Connectivity for just over a week, NO buyer’s remorse…I am very happy with the choice I made on my new car! The folks at Douglas VW in Summit SE w/ Connectivity for just over a week, NO buyer’s remorse…I am very happy with the choice I made on my new car! The folks at Douglas VW in Summit were great & my sales professional, Vlad – well, he couldn’t have been more helpful in working out the ‘exact’ deal structure I was looking for. If you are looking for a painless and actually, a pleasant car shopping experience, go see Vlad at Douglass VW. More
My father and I just purchased a new 2014 VW Jetta Douglas VW and we couldn't have been more pleased with the experience. That says a lot considering that I am a tractor trailer salesman myself! Je Douglas VW and we couldn't have been more pleased with the experience. That says a lot considering that I am a tractor trailer salesman myself! Jeremy Gutierrez guided us through the purchase with the most professionalism we have ever experienced in a car salesman. I called him and let me know we were coming in 30 minutes and he said he was headed out to Dunkin Donuts in a few and asked if we wanted anything. I let him know what we wanted and by the time we got there, he had it ready for us. So, we worked the deal entirely over the phone and via text message. I never even had to come to the dealership until my new car was ready for delivery. Numbers were the same as we discussed, no inflated figures once we were there ready to sign up. Trust me as a salesman myself, this is very important! I’ve closed many deals from my own customers going to other dealerships and the numbers weren’t as stated when they got there. Honesty goes a long way! Jeremy Gutierrez was UPFRONT and HONEST! A quality lost these days. Upon arrival, the 2014 Jetta we discussed was 2 cars away from the front door. I told Jeremy that my father was in his 70s so he brought it as close as possible so my father wouldn’t have to walk too far. He explained the features and demonstrated several times so that my father would understand it. Jeremy called the insurance company for us and set it up for us. I was in and out with the new car in an 1 ½! If you are tired of the games, being lied to just to get you into the door, and/or intimidated by car buying process, DON’T! Call Douglas VW and ask for Jeremy Gutierrez by name! You’ll be glad you did. I’m sure you will be treated as well as I was when dealing with Jeremy. Mark More
We just completed an exceptional experience at Douglas VW where we leased a 2014 Passat from Douglas VW with Vlad as our sales representative. This was our second VW from Douglas (our son leased a VW Beet where we leased a 2014 Passat from Douglas VW with Vlad as our sales representative. This was our second VW from Douglas (our son leased a VW Beetle a few months ago), and with both experiences we found all the personnel at Douglas to be friendly, helpful, and extremely professional. Cannot say enough good things about Vlad. He is professional, very knowledgeable about the product line, and worked with us to find the right model type and color for our needs. We never felt pressured. It was not a problem to take test drives in both of the models we were considering (even after a snow storm, where the cars had to be cleaned off and prepped for our drive). We would highly recommend Vlad as a sales representative who is there from start to finish for you. Vlad worked with us and Chris, the finance manager, to get the type of lease structure we wanted….and did this quickly, without the endless waits that are so common at other dealerships. Chris was great…efficient and clear about all the paperwork. The process was so easy and pleasant that we decided to lease a second 2014 Passat SE a few days later. Now we are enjoying both our Passats. Thank you Douglas VW….Thank you Vlad. More
I recently purchased a 2014 VW Passat from Isaac Bunton at Douglas VW. Isaac was great. I enjoyed working through the process with him. He was patient, professional and a clear communicator. He is a st at Douglas VW. Isaac was great. I enjoyed working through the process with him. He was patient, professional and a clear communicator. He is a stand-up guy. I was very happy with the experience and would certainly recommend Isaac and Douglas VW to other buyers. More
Awesome. Awesome. Awesome. What more can I say? Great experience. Didn't know car buying could be so pleasant. I would highly recommend the whole team. experience. Didn't know car buying could be so pleasant. I would highly recommend the whole team. More
I had an amazing experience at Douglas Volkswagen. Before I go There I had Visited a few more dealerships but was a waste of time.The sales representative Vlad Voskoboynikov did outstanding job. For less tha I go There I had Visited a few more dealerships but was a waste of time.The sales representative Vlad Voskoboynikov did outstanding job. For less than two hours we sealed the deal. i got the car I wanted to buy for the price i wanted to pay. He did his best to make my family happy. More
I am very happy with the outcome at Douglas vw. Nick Malanga made it easy for me to find a car and I thank him for that. I rate nick and Douglas A+. Malanga made it easy for me to find a car and I thank him for that. I rate nick and Douglas A+. More
I give Douglas Auto Group a 5 star rating because from the time I walked into the dealer until the time I left Stephen Campayne made me feel "at home". He is such a GREAT sales person. Everything that I the time I walked into the dealer until the time I left Stephen Campayne made me feel "at home". He is such a GREAT sales person. Everything that I needed as far as pricing to the type of car I was looking for worked out perfect. I would definitely recommend him to friends and family and when I purchase my next car I will definitely be coming back to Stephen Campayne. More
Great product, great customer service, Great salesperson (Jeremy), possibly the best car buying experience ever. Returned three days later to pick up the plates and Jeremy met me at the door and within ten (Jeremy), possibly the best car buying experience ever. Returned three days later to pick up the plates and Jeremy met me at the door and within ten minutes I was on my way. That's what I'm talking about. More