Douglas Jeep Chrysler Dodge Ram
Venice, FL
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All around experince Went in to have a Sebring looked at for service and ended up checking out the Jeep inventory. Looked a new ones first no one came out so we went over Went in to have a Sebring looked at for service and ended up checking out the Jeep inventory. Looked a new ones first no one came out so we went over to used and Mike Moore greeted us. Told him we were looking at Jeeps which he gave us info on the used ones then we asked if he did new sales also which he said yes. We then looked at every avaiable Jeep on the lot. He spent an entire full afternoon and evening with us and not once acted like he didn't want to spend all this time with us. That act of service was very appreciated and his knowledge was what we were needing in knowing about he vehicle. You have a very enthusiastic employee!!! Would definitely buy another vehicle from him. I would like to also let you know that Tim Racco was very nice in helping with our Sebring and the mechanic he brought out was very helpful. I thnk his name was Josh?? I know he has a 1996 or so Sebring. This kid even acknowledged us at 7ish when he was leaving because he saw our car still there. More
Easy to do business with It was a pleasure working with the sales team at Douglas. David met me at the door and really listened to what I was hoping to achieve. Douglas had It was a pleasure working with the sales team at Douglas. David met me at the door and really listened to what I was hoping to achieve. Douglas had a large selection of inventory to view and David really knew the vehicles. Tim and Josh helped me get the right leasing program and the process was painless. I am very pleased with my new Chrysler Town and Country Touring wagon. More
Great experience Very friendly and knowledgable. No pressure when dealing with sales. I would most definitely recommend Mike for sales in the future. He was extremely Very friendly and knowledgable. No pressure when dealing with sales. I would most definitely recommend Mike for sales in the future. He was extremely nice and straight during our time at Douglas Jeep! More
Positively outstanding customer service! I have visited the service department of Douglas Jeep on several occasions over the past few years to have my Grand Cherokee serviced. Each time Tim R I have visited the service department of Douglas Jeep on several occasions over the past few years to have my Grand Cherokee serviced. Each time Tim Racco has has taken my calls to set up appointments, some routine, some not. Every time I left with the feeling that they had done a great job with my Jeep. This week I had a problem with an indicator light. I could not be without my vehicle due to a fully committed schedule. Tim listened to my problem and really worked with me to get my Jeep repaired in a timely and efficient manner so that my schedule could continue without disruption. He was a life-saver! The team at Douglas is wonderful.....skilled at what they do, efficient and always gracious. I highly commend and recommend this dealer for great customer service! More
abs problem Tim and his crew did an excellent job. They got me in and out quickly, even after telling Tim I was leaving the vehicle, but my ride backed out after Tim and his crew did an excellent job. They got me in and out quickly, even after telling Tim I was leaving the vehicle, but my ride backed out after I arrived. They offered me a ride home but living in the next town I oped to wait. More
Excellent service, and gracious sales associate. We went to Douglas Jeep dealer in venice looking for a Dodge Journey. we found exactly what we were looking for. The customer service was excellent, w We went to Douglas Jeep dealer in venice looking for a Dodge Journey. we found exactly what we were looking for. The customer service was excellent, we never felt pressured or rushed. When we told Craig that we will be back after weighing our options, he was more than gracious. Needless to say we returned, and were glad to give him our business. More
Great Experience Most people rank going to a car dealer along with going to the dentist, necessary but painful. Not so with Douglas Jeep. This dealership actually ma Most people rank going to a car dealer along with going to the dentist, necessary but painful. Not so with Douglas Jeep. This dealership actually makes buying a car pleasant. Flexible, no pressure, professional, and friendly. This is the second Jeep we have bought from Pete McIvers. He is the BEST! More
First time buyer This is the first Jeep we have ever owned. Pete McIvers greeted us in a very professional, no pressure, way. He is very patient and accommodating. Pet This is the first Jeep we have ever owned. Pete McIvers greeted us in a very professional, no pressure, way. He is very patient and accommodating. Pete has a lot of experience and knows how to relate to his clients. The rest of the team was also very knowledgeable and were able to procure a very affordable loan and out of state registration. More
Business-like sales process Efficient no-nonsense transaction. Fair price and terms. Recommend our sales person to any type of buyer - courteous and direct. Salesperson was se Efficient no-nonsense transaction. Fair price and terms. Recommend our sales person to any type of buyer - courteous and direct. Salesperson was sensible - we did our deal in less than an hour. More
Accommodating At the end of a long day vehicle shopping, Douglas was the last stop on our way home. It should have been our first stop! Everyone was professional an At the end of a long day vehicle shopping, Douglas was the last stop on our way home. It should have been our first stop! Everyone was professional and friendly and made the overall experience seamless More