Douglas Jeep Chrysler Dodge Ram
Venice, FL
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2008 Red Jeep Liberty My wife and I had an excellent experience at this dealership. Our salesman Zack Smith worked really hard to find the right size car that would also fi My wife and I had an excellent experience at this dealership. Our salesman Zack Smith worked really hard to find the right size car that would also fit in our budget. They were extremely friendly and willing to work within the parameters we set. We also received great customer service from Dave and Tim. I couldn't recommend this dealership higher. Thanks for everything! You guys have earned our trust and business for life! More
Awesome service department I can not say enough about Tim Racco and Don Glen Tim is very knowledgeable he makes getting work on my jeep a very easy process no matter if it's a s I can not say enough about Tim Racco and Don Glen Tim is very knowledgeable he makes getting work on my jeep a very easy process no matter if it's a simple service request or warranty work. Because of this service department I would buy another vehicle from this dealership. More
Pete McIvers Can't say enough about Pete and his approach with the consumer. Excellent understanding of the vehicles he sells. We've bought two vehicles here in th Can't say enough about Pete and his approach with the consumer. Excellent understanding of the vehicles he sells. We've bought two vehicles here in the past two years and all have been a good experience.. As long as he's around he'll be the person I go to for my next vehicle also. Roger Fournier More
Tim Racco in Service Tim greets us with great help and understanding no matter if it's a simple service request or warranty work. We've never been disappointed with workin Tim greets us with great help and understanding no matter if it's a simple service request or warranty work. We've never been disappointed with working with him. Tim as busy as he may be always finds the time to discuss your reason for being there and makes you feel comfortable that you made the right decision to go there. More
Great Sales Department The Sales Department was excellent! Bert Desmond was by far the best salesman that I have ever dealt with at a car dealership. I will purchase another The Sales Department was excellent! Bert Desmond was by far the best salesman that I have ever dealt with at a car dealership. I will purchase another car from this dealership in the future because of the great customer service that I received today from this dealership. I got a great price on the trade and I got a very good deal on a brand new Chrysler 200 Limited today. I recommend this dealership be used by everyone out there who wants great customer service and great deals on a new vehicle. More
trade in Dodge Avenger and purchase of a preowned mustang very happy with price, rate and staff!!! Love my Dodge Avenger(and other Chrysler/Dodges I have owned, but, couldn't beat the deal of the Ford Mustan very happy with price, rate and staff!!! Love my Dodge Avenger(and other Chrysler/Dodges I have owned, but, couldn't beat the deal of the Ford Mustang on the lot! Wanted to trade our Avenger in, which we did, good deal on that too! More
Hard working staff I had been driving a Grand Caravan that we gave to my Son when the third grand child arrived. We had just moved to Florida and looked at the Ford Es I had been driving a Grand Caravan that we gave to my Son when the third grand child arrived. We had just moved to Florida and looked at the Ford Escape and Chevy Equinox then went to Douglas Jeep to look at replacing the Grand Caravan or decide if I should down size and left with a Dodge Journey. David was very knowledgeable about all the vehicles we looked at and what vehicle we needed. It took all day but there were no unpleasant events. He and the sales manager worked well with us to get the financing taken care of. More
Outstanding service level provided buy Tim Racco & Don Glen I recently had some major issues with my 2011 Town and Country. We were in Venice on Vacation from Ontario when the problems started to happen. We de I recently had some major issues with my 2011 Town and Country. We were in Venice on Vacation from Ontario when the problems started to happen. We dealt with both Don (the service manager) and with Tim on the second occasion. I have been driving for 50 years and over that time have visited many different service dealerships. I can tell you the service and treatment I received at this dealership was outstanding. The van was running very rough. I had already spent a considerable amount of money elsewhere trying to resolve the issue but no luck. So when I arrived at the dealership I was ready to explode at someone. Don took all the steam out of me with his customer service compassion and on the second visit Tim made the customer service experience even better. Well don to both of you. My van needed a replacement cylinder head, new on board computer, new water pump and a number of other things. Prior to meeting up with these two gentleman I was ready to dump both the van and Chrysler when I returned to Canada. But as a result of the service level experienced at while Douglas Jeep I will be keeping the van and the brand. Well done. Rigby Andrews More
Great Staff and Service!! I have been a customer of Douglas Jeep for almost 10 years now and I don't go anywhere else. Tim Racco and his staff are wonderful. Tim Racco is alwa I have been a customer of Douglas Jeep for almost 10 years now and I don't go anywhere else. Tim Racco and his staff are wonderful. Tim Racco is always very friendly, extremely knowledgeable, and advises me on how to keep my older Jeep running without any problems. When I started bringing my then 9 yr. old Jeep (with 80,000 mi on it) in 2008 to them, I was very impressed with this dealership's customer loyalty. Thanks to their great care of me, my Jeep still runs problem-free and is now 16 yrs old (with 150,000 mi). I have never had to dish out money on unnecessary repairs. I never break down on the side of the road. I have even brought other make vehicles to them and they always do a wonderful job...I just won't go anywhere else. Douglas is the place to go if you want peace of mind, repairs done right the first time and a great price Thank you Douglas!!! More
DAVE FRANKLIN KICKS xxx The sales staff at Douglas mega Center is great. I have been searching for a truck for over a month. Shopping has been never fun. In fact the opposite The sales staff at Douglas mega Center is great. I have been searching for a truck for over a month. Shopping has been never fun. In fact the opposite until I met Dave Franklin I haven't bought yet but the guy is awesome and rather funny. He checks in with me at least once a week He actually Cares! Since meeting him I've stopped shopping else where I know he will find one that works for me and my budget Thanks again Dave For all the work you've done you have made shopping fun again. More