Douglas Jeep Chrysler Dodge Ram

King of the Sales Force! Douglas Venice ales force has a King! His Royal Highness is Peter McIvers. "Pete" is a man's man, funny, serious and ultimately rewarding to the cus Douglas Venice ales force has a King! His Royal Highness is Peter McIvers. "Pete" is a man's man, funny, serious and ultimately rewarding to the customer. I've known him for 20+ years and at times observed him walking on water. Pete has performed miracle deals for me at Chrysler/Jeep more than half dozen times. The latest was yesterday, perhaps best deal of all on a new Jeep Grand Cherokee. Yours truly is also the owner of a fantastic Chrysler 300C. Pete matches the fine product line. The entire staff at Douglas makes a visit to the dealership very comfortable with fine professionalism. More

Fantastic I only wish there was more stars to give! My salesperson was Kenny Butler. If you want an honest, carrying, and dedicated salesperson than Kenny is yo I only wish there was more stars to give! My salesperson was Kenny Butler. If you want an honest, carrying, and dedicated salesperson than Kenny is your man. Kenny is relatively new in automotive sales but cares about what he does, listened to my needs and wants as well as hanged with me every step of the way during my process. I can't say enough good things about him. I also wanted to thank Dave Martini and Marv in there guidance and advice. As most people know buying a vehicle can be overwhelming and expensive but the Douglas team made it seamless. Thank you for service and dedication! More

worth the buy! We just bought a very good and reliable car. Thanks to the staff and to Mr. Greg for assisting us. We recommend this dealership to buy and visit. Ty We just bought a very good and reliable car. Thanks to the staff and to Mr. Greg for assisting us. We recommend this dealership to buy and visit. Ty More

Leasing made easy A big thanks to my salesman Craig who made leasing my new ram 1500 eco-diesel a breeze. Everyone at Douglas was very professional and friendly. A big thanks to my salesman Craig who made leasing my new ram 1500 eco-diesel a breeze. Everyone at Douglas was very professional and friendly. More

Great Experience as always I have purchased 2 new vehicles from Craig. He is a very caring sales person. Go see Craig, he will make your buying experience enjoyable. Tim is I have purchased 2 new vehicles from Craig. He is a very caring sales person. Go see Craig, he will make your buying experience enjoyable. Tim is great in the service dept. also! More

new purchase I had a very good experience purchasing 2 vehicles and would recommend them and would also not hesitate to purchase more vehicles in the future. I had a very good experience purchasing 2 vehicles and would recommend them and would also not hesitate to purchase more vehicles in the future. More

Yes, I would recommend this dealership! We had an appointment set up for 10 am yesterday with the service center. We were sent to John Grupe and had such an incredible experience! We knew th We had an appointment set up for 10 am yesterday with the service center. We were sent to John Grupe and had such an incredible experience! We knew that our new (used) vehicle needed an alignment, as well as a few other things. What we did not know was that the water pump was going. All of it got fixed. Had the car not started squealing, we would not have brought it in and they would not have found out that the water pump was bad! Of course with the two cars, we did get the best warranty's, though that does not kick in for 30 days. Our only upset has been that none of the scratches and one ding will not be fixed for us after purchasing two vehicles in the same day and having driven one of them off the lot with a not so good water pump. Our feeling was that, the least they could do was fix the scratches and dings. However, we cannot say enough about how this dealership, David Franklin, Tim in the service center and John go out of their way. John even made sure that we had a vehicle to borrow so that we could go home and check on our son that stayed home sick. There are a couple of people I personally would not use, but I would not feel it important to mention their names unless they were titled on the page. I would absolutely recommend this dealership over and over and over again! We are so impressed with how they bend over backwards for their costumers. Unfortunately one of the vehicles we purchased only came with one set of keys and the other set has never been found, so that leaves us with yet another outstanding purchase, however that is menial compared to what David Franklin, Tim Racco, and John Grupe have gone through to ensure our safety and happiness within this company. We are happy customers! More

Great service, on time, no surprises, no gouging Out of country visitor. Better service than back home! Extremely helpful. Trustworthy dealership. All costs known prior to work being done. Will retur Out of country visitor. Better service than back home! Extremely helpful. Trustworthy dealership. All costs known prior to work being done. Will return whenever in this area. More

Extended warranty repair Douglas was able to handle an extended warranty issue that was denied by another dealership in Tennessee and Jeep Corporate to replace my front dash Douglas was able to handle an extended warranty issue that was denied by another dealership in Tennessee and Jeep Corporate to replace my front dash that had delaminated. More

New 300C This is the third vehicle that we have purchased from Douglas Chrysler Jeep. The staff is outstanding, both in sales and service. We purchase our car This is the third vehicle that we have purchased from Douglas Chrysler Jeep. The staff is outstanding, both in sales and service. We purchase our cars from Pete McIvers, Pete is extremely helpful during the purchase and with any follow up. My car was ready and perfectly detailed the following Monday when I picked it up. If you need service, ask for Tim Racco, he's the best. More