Douglas Jeep Chrysler Dodge Ram
Venice, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,435 reviews
Excellent experience from our salesperson Craig to the finance dept. everyone was friendly, helpful and efficient. No pressure. We would recommend this de experience from our salesperson Craig to the finance dept. everyone was friendly, helpful and efficient. No pressure. We would recommend this dealership to our friends More
Great experience with Tom Selby Tom Selby help me look at multiple cars hê was very helpful answer every question I had I just wasnt able to come up with the funds that wad needed .. Tom Selby help me look at multiple cars hê was very helpful answer every question I had I just wasnt able to come up with the funds that wad needed ..I will definitely be back to buy a vehicles and I will recomend anyone that needs a vehicle.. More
Excellent David Barth is very knowledgeable, made sure the vehicle had the correct equipment for our needs. Service called us, we did not have to call them for David Barth is very knowledgeable, made sure the vehicle had the correct equipment for our needs. Service called us, we did not have to call them for the items to be installed after the purchase. More
My 2016 Jeep Grand Cherokee SUMMIT This Jeep was a replacement from my older Jeep to a new Jeep. I love the changes in the shifter, I Jeep was in for 6 months service oil change and This Jeep was a replacement from my older Jeep to a new Jeep. I love the changes in the shifter, I Jeep was in for 6 months service oil change and a low tire pressure on one tire. In the past had to deal with (Tim Racco) which I would not recommend any one use. I was very pleasant to find that a New Service Advisor was hired.. JERAMIAH BRUNER what a all around pleasant experience from the call to make the appointment to meeting him and the updates on my new Jeep.. What a change from having to deal with the other person mentioned. Jeramiah Bruner was happy pleasant and knew cars. If you asked a question he had the answer or found it out for you, instead of looking off in space hoping you would just walk away. John Cushman is the BEST Pete McLvers is the Best I would have to say the whole dealership awesome I drove to buy from them when I could of went to the Local dealership and bought the same vehicle but would of never received the care and the attention you get from Douglas Jeep, Ram, Chrysler, Dodge..... When you shop and buy from them you become part of the Douglas Family and not just another unit out the door. More
Not happy camper Purchased Jeep 7/17/16, picked up vehicle 7/18. Discovered wiper system not working properly. Take in for service 7/19, after about 3 hour wait turned Purchased Jeep 7/17/16, picked up vehicle 7/18. Discovered wiper system not working properly. Take in for service 7/19, after about 3 hour wait turned away, told they're too busy today to deal with problem. Take in for service 7/21, have wiper system repaired, without vehicle all day. 7/21 pick up vehicle from service after repair and discover I now have a small chip in the paint on the door on drivers side of my newly purchased vehicle. My wife and I had hoped buying our Jeep would be a happy and joyous adventure. At this point in time it has been anything but that. Never dreamed that would be running back to the dealer almost every day or that after having a problem fixed you discover you now have a new issue. Makes a person kind of paranoid about driving onto their dealership. Another issue is that they charge $599.00 for what they tell you is dealer prep and making sure your vehicle is in good working order, This was not the case. I would not be offended if they refunded my $599.00. They also do a big check list where they say everything is inspected and working, NOT TRUE everything was not working. Reported and discussed my issues with the salesmen only to be met with a "Well you don't need it or you can go have it fixed attitude." I thought they already inspected and said it was working. After all is said and done I've wasted a bunch of time, lost respect for the sales personal and have a paint chip in my new vehicle. As a former business person the most important thing to me is customer service, I find it to be lacking here. More
Great service From sales to service I have always been very impressed by the good attention received at Douglas Jeep. Special thanks to Ric the driver and Tim Racco From sales to service I have always been very impressed by the good attention received at Douglas Jeep. Special thanks to Ric the driver and Tim Racco for excellent service! More
Jeep Rubicon with 4"lift Sean Piscorik was the salesman who handled the sale and arranging the details of adding a 4" lift and 35" tires on our 2016 Unlimited. He was upfront Sean Piscorik was the salesman who handled the sale and arranging the details of adding a 4" lift and 35" tires on our 2016 Unlimited. He was upfront with the details of this sale, even when there were minor problems with obtaining the wheels originally selected. Sean helped make this a smooth process and maintained an attitude which showed commitment as well as gained trust. His handling of the sale ensured we will purchase a vehicle from Douglas again. The service department did a good job adding the modifications, showing knowledgeable staff from the service manager down to the technicians. The purchase of this Jeep turned out to be a smooth and simple process. More
Courteous and straight forward I ended up getting a great deal on a used Dodge Durango. David was willing to work within my budget to get my growing family into a vehicle we truly n I ended up getting a great deal on a used Dodge Durango. David was willing to work within my budget to get my growing family into a vehicle we truly needed. More
Repairs to Jeep A/C On July 5, 2016 we brought our 2011 Jeep Grand Cherokee in to Douglas dealership for A/C repairs, under an extended warranty contract. The service wri On July 5, 2016 we brought our 2011 Jeep Grand Cherokee in to Douglas dealership for A/C repairs, under an extended warranty contract. The service writer was courteous, thorough and attentive, especially when I explained this was my wife's "baby", and aesthetics - meaning cleanliness and operability the FIRST time! - were important to us both. Jeremiah listened and promised the work would be care-taking and professional. We received the car back in less than two days, and everything so far has been to our 100% satisfaction. We just moved here from NC six months ago, but based on this first and blind experience, we will be Douglas Jeep Dodge customers from now on! More
Great experience! Worked with David Barth to pick out my new Challenger R/T Scat Pack. He was excellent in explaining vehicle features and obtaining a fair deal. No pre Worked with David Barth to pick out my new Challenger R/T Scat Pack. He was excellent in explaining vehicle features and obtaining a fair deal. No pressure, which is how it should be. Everyone I came in contact with at the dealership was friendly, including Deb who closed the paperwork. They had a great selection of cars. I feel I was treated right and would recommend to others without hesitation. More