Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Purchased a 2012 Chrysler 300 limited from this dealer on 04/20/2012. Could not have been happier with the level of service that I received. Mitch, our sales representative was extremely easy to deal with 04/20/2012. Could not have been happier with the level of service that I received. Mitch, our sales representative was extremely easy to deal with. Very courteous and respectful of our time. Also delivered outstanding level of communication. Gave me the best upfront no haggle pricing from the very beginning. Compared to the other Dodge dealer competitors in the local area, no one even came close to the savings they were offering. Also, John Malone, sales manager, gave us exceptional services well. Absolutely no high pressure. Kept to his word 100% regarding the verbal pricing he had given us the week before. Wonderful sense of humor as well. He had us laughing both on the phone and in person while tying up the deal. Was also very impressed that the owner of the dealership, Greg Douglas introduced himself after all paperwork was completed and the deal was finalized. It was quite evident that customer satisfaction is their main goal! I would not hesitate recommending this dealer to anyone. We came an hour away even though there was a local dealer that was about 10 min. from us. Delighted we took the extra time to check them out. They really made it worthwhile! -Greg More
my 2003 dodge grand caravans check engine lite came on and i brought it into this dealer.i waited 4.4 hours at dealership.new wires,a coil and the manifold was cleaned.$600.00 charge,i left and drove home and i brought it into this dealer.i waited 4.4 hours at dealership.new wires,a coil and the manifold was cleaned.$600.00 charge,i left and drove home.the engine ran rough and backfired twice.i returned the next day,waited 2 hours and was told some wires were found bare and caused the new problem.no charge to fix.i drove home,everything was fine,for three day,then the check engine lite came on again.i returned to dealer the next day and told anna the service advisor i would leave the van until it was repaired completely.she then offered to drive me home,which had not been offered on the first day.she was very pleasant and helpful.the van was at dealer overnight,waiting for over nite delivery of needed parts.i didnt hear from dealer until 4:30,when i called to check on the status.i was told the van was ready.the van runs great,$1000.00 later of course.but i am satisfied.i will be heading north to new york with confidence. More
We were very pleased with the knowledge of the salesman and his patience and pleasant attitude while explaining all the features of the automobile to us. The sales manager was extremely helpful as well an and his patience and pleasant attitude while explaining all the features of the automobile to us. The sales manager was extremely helpful as well and both of them spent a great deal of time acquainting us with our new vehicle. More
Best buying experience ever. Very happy we purchased our Best buying experience ever. Very happy we purchased our 2012 Town & Country Limited at Douglass Jeep. The only thing wrong with this review is the Best buying experience ever. Very happy we purchased our 2012 Town & Country Limited at Douglass Jeep. The only thing wrong with this review is the number of words you require. More
I usually dread buying a car from a dealership as I tend to get double talk and rushed through the buying process but I was pleasantly surprised when I recently went to look at a used SUV at Douglas and the to get double talk and rushed through the buying process but I was pleasantly surprised when I recently went to look at a used SUV at Douglas and the salesman Joel was knowledgeable about the vehicle and worked well between the manager Peter and I in the bartering process. Peter went out of his way to allow me to be sure that I was completely happy with my decision to buy the vehicle and I have been totally happy with that vehicle for the two months I have owned it. I will definitely recomment Douglas Jeep/Chrysler to anyone looking to buy a new or used vehicle. More
Madelaine was friendly, well versed in the product and a joy to deal with. Peter was professional, courteous, and a skilled negotiator. Ken Wells made the paperwork part of the deal enjoyable. I highly Reco joy to deal with. Peter was professional, courteous, and a skilled negotiator. Ken Wells made the paperwork part of the deal enjoyable. I highly Recommend the entire DOUGLAS JEEP TEAM!!!!!! More
It was my first time buying a car. They made the process smooth, easy and affordable. I recommend this particular salesman too! He treated my whole family great and encouraged their input. smooth, easy and affordable. I recommend this particular salesman too! He treated my whole family great and encouraged their input. More
Buying a new car is exciting and at the same time traumatic. What model, color, extras? So much to decide. Well, our recent experience with Craig Nereim at Douglas Jeep, Chrysler, Dodge of Venic traumatic. What model, color, extras? So much to decide. Well, our recent experience with Craig Nereim at Douglas Jeep, Chrysler, Dodge of Venice put us at ease. We were so fortunate to work with him. He was knowledgeable, pleasant and sincerely interested in helping us make all the right decisions. He provided us options based on our budget and guided us through the process in order to find the perfect car for our needs, an awesome silver Town and Country. Thank you Craig More
From our initial introduction, Mr. Nereim was friendly, knowledgable, and helpful. We had done our homework in determining what Jeep met our needs, and Craig worked with us to achieve a great deal. In fact knowledgable, and helpful. We had done our homework in determining what Jeep met our needs, and Craig worked with us to achieve a great deal. In fact, all employees we dealt with were interested in making our experience a good one. We took more cards to pass out to our friends who are looking for a fair and friendly dealer. Thanks, More
I have bought 6 vehicles from the Douglas family and they are by far the best people to buy a vehicle from bar none! The whole crew is outstanding ! Thanks again Hank Nipper Tampa Florida are by far the best people to buy a vehicle from bar none! The whole crew is outstanding ! Thanks again Hank Nipper Tampa Florida More