Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Purchased two used cars last week. Both Robert & Ken were friendly, knowledgeble, & professional. Would recommend them to our friends. Will return in the future. Thanks! were friendly, knowledgeble, & professional. Would recommend them to our friends. Will return in the future. Thanks! More
During our most recent visit to our residence in Venice Florida an auto mishap prompted us to search for a pre-owned car. Douglas Jeep&Chrysler had vehicles that really stood out. With a lot of patience on Florida an auto mishap prompted us to search for a pre-owned car. Douglas Jeep&Chrysler had vehicles that really stood out. With a lot of patience on their part showing me cars in the heavy rain from tropical storm Debbie we agreed on a trade and purchase price. Craig Nereim our sales consultant gave us a high comfort level thru the process and to do list agreed upon at the time of sale. His follow thru after the purchase was great. Later upon concern about the transmission shifting funny the service group checked the vehicle and offered advice on its use in addition to an unrelated problem discovered and resolved that visit. Two parts that were ordered from the parts department came in promptly. I will have future scheduled maintenance when in town and consider another purchase when the need arises at Douglas. Thanks Gary&Ann Sunday More
Craig made leasing our new Chrysler Town & Country effortless. He accommodated our needs and made the process very easy. This has not always been the case at other dealerships. As a retiree of Chrysle effortless. He accommodated our needs and made the process very easy. This has not always been the case at other dealerships. As a retiree of Chrysler I appreciate the excellent customer service that I always get at Douglas. More
Mitch was fantastic and helped us find the car we wanted. We received an advertisment in the mail and decided to give the dealership a try. It was way better than we expected and more. All the sales people w We received an advertisment in the mail and decided to give the dealership a try. It was way better than we expected and more. All the sales people were great especially for Mitch. He made our experience and we were able to take home a brand new jeep. We did try other dealerships before them and was going to give up. I am so happy we decided to try one more time. I would definitely recommend this dealership to every person I know. I was very pleased with the overall experience. We now can enjoy our brand new jeep. Thanks so much :) More
Sales representative, Art Hoffman, was very knowledgeable and dealt with several of our specific needs very efficiently and effectively. Price negotiation was handled very well. The new car was ready for del and dealt with several of our specific needs very efficiently and effectively. Price negotiation was handled very well. The new car was ready for delivery on schedule and, despite a very busy day at the dealership, our delivery was handled smoothly, thoroughly and without interruption. I would highly recommend the dealership and our sales representative. More
I gave the high rating because of the way that I was treated by Craig Nereim. Very courteous and professional. Great experience over all. Also was pleased by the way I was treated by Ken Wells. treated by Craig Nereim. Very courteous and professional. Great experience over all. Also was pleased by the way I was treated by Ken Wells. More
This dealer handled my affairs very professionally and most off they respected the fact that I was the customer. They did not jack me around like most dealers do. most off they respected the fact that I was the customer. They did not jack me around like most dealers do. More
Mitch Eliot did an outstanding job getting me into my new Jeep. He has been right on top of things all the way, from negotiations to delivery of the vehicle. to the period after the sale. I was absolutely Jeep. He has been right on top of things all the way, from negotiations to delivery of the vehicle. to the period after the sale. I was absolutely amazed at the follow up calls, and attention to details. Given my experience at the first area dealership I contacted in my search for a new Jeep (the Sarasota FL dealership), which was about as bad as it gets - the really "stereotypical car salesman approach", which completely turned me off - the difference was amazing! I would not hesitate a minute to refer anyone I know to Mitch. Also, Ken Wells, who handled the paperwork/warranty/financing, did an outstanding job as well. I don't personally know the owner of Douglas Jeep, but I've got to say that based on my experience with Mitch, and with Ken, he's built a fine organization. Jack McGee More
Everyone I talked to from the minute I arrived at the dealership was great. Even though I don't have the best credit they where able to get me financed in the car I wanted. Would send everyone there. Thi dealership was great. Even though I don't have the best credit they where able to get me financed in the car I wanted. Would send everyone there. This is the place I will buy my next car from. Great people do deal with. More
Not very helpful wants to make a killer profit no Not very helpful wants to make a killer profit no knowledgeable about products sold one salesman lies and the other swears to it did not feel comf Not very helpful wants to make a killer profit no knowledgeable about products sold one salesman lies and the other swears to it did not feel comfortable More