Douglas Jeep Chrysler Dodge Ram

We purchased our vehicle long distance (Buffalo, NY) by seeing it online at Douglas Jeep Chrysler Dodge Ram. We spoke with Scott Grimes on the phone a few times and also online. He was extremely friendly seeing it online at Douglas Jeep Chrysler Dodge Ram. We spoke with Scott Grimes on the phone a few times and also online. He was extremely friendly and helpful. He answered all of our questions and offered his assistance in a way that it made both my husband and I want to do business with Douglas in Venice and with Scott Grimes. After our purchase, Scott communicated with us again on the phone and internet to see if all was well with his service to us. He wasn't pushy. He never appeared inattentive. He was polite and a pleasure to do business with. My husband and I will do business here again with a RAM truck and we hope Scott will be able to help us out again. In addition, we had a sunroof installed, a stripe put on the side of the car, and the power supply outlet repaired all done within a timely fashion. More

I brought my car back in for a thudding noise in the front driver's side because the noise still hadn't gone away after previously having the car checked and tires rotated. Tim Racco even followed up to front driver's side because the noise still hadn't gone away after previously having the car checked and tires rotated. Tim Racco even followed up to remind me to bring it in; I had been on vacation after calling him about the continuing issue. I never have a problem getting an appointment. While the mechanic was working on my Chrysler 200, Tim checked on the progress and was told it was going to be several more hours, so since there were no loaner cars available, he arranged with Pete McIvers for me to use his vehicle to go to lunch and shop. Now that's SERVICE! Pete sold us our mini van, our second vehicle purchased at Douglas Chrysler Jeep, ; certainly it was a surprise and a generous thing for Pete to do. I drive about 45 minutes to purchase and service our vehicles at Douglas Chrysler Jeep because of the excellent service from Tim Racco and Pete McIvers and the very warm, friendly staff. Sincerely, Kim More

While in Venice Florida on buisness. I was unable to While in Venice Florida on buisness. I was unable to open my driver side door from the outside on my 2014 grand cherokee. I stopped in at Douglas Je While in Venice Florida on buisness. I was unable to open my driver side door from the outside on my 2014 grand cherokee. I stopped in at Douglas Jeep to see if they could help me. Service advisor Tim Racco had someone look at the jeep immediately. They fixed the problem within 30 minutes. What a great service department. More

We went to this dealership because it had a great selection of 2011-2012 Chrysler Town & Country minivans. We talked some with Marty who was in training and was very polite and showed us a few vehic selection of 2011-2012 Chrysler Town & Country minivans. We talked some with Marty who was in training and was very polite and showed us a few vehicles on our list and went along with us on our test drive. Pete Mcivers was overseeing Marty's efforts with us and came over and asked what we were looking for. We told him the models, years, colors, etc. we wanted and he took us to the back of the showroom to show us a vehicle that came in a day or two before and hadn't yet been detailed or advertised but matched almost perfectly our list of the things we wanted in our new minivan. Pete is very well informed of the dealership's inventory and is very efficient with his time and the time of his customers. After the test drive we negotiated some and then put a deposit down on the vehicle and agreed to return the next day to pay the balance due and to pick up the vehicle after it was detailed. All in all it was a very positive experience and we will recommend to friends the dealership and Pete Mcivers, as well as Zack Jones who handled the financial paperwork and payments with efficiency and knowledge. More

I had a very pleasant experience with the dealership and also the salesman. The salesman was very knowledgeable and friendly. David took the extra time after the sale to make sure I knew how to use all the also the salesman. The salesman was very knowledgeable and friendly. David took the extra time after the sale to make sure I knew how to use all the controls and computer on my new truck. He also told me if I needed anything or had any questions in the future, don't hesitate to give him a call, or stop by and see him. I would surley recommend the dealership and David to my friends. More

Scott was a great person to deal with when I bought my Jeep. There was no pleasure like other places. (not pushy) He did not lie to me and answered all of my questions he was completely honest. If he d Jeep. There was no pleasure like other places. (not pushy) He did not lie to me and answered all of my questions he was completely honest. If he did not know an answer he told me so and located the answer. Dealer gave me the number I was needing to make the deal. I left the dealership feeling good about the purchase. I originally went to another dealer in Punta Gorda and only looking I felt leery of the sales person and found out of untruths he provided. Prices were inconsistent and changed after every conversation. I would recommend this dealer to anyone looking for a vehicle.. More

Bert Desmond listened to my needs in a vehicle and found the PERFECT van for my small business. He was so attentive and answered ALL of my questions and concerns. Zach was fantastic with my loan. Five star the PERFECT van for my small business. He was so attentive and answered ALL of my questions and concerns. Zach was fantastic with my loan. Five stars for this Dealership which I will recommend highly and will return to. More

I dealt with approximately 10 dealerships in my area when shopping for my jeep. Art Hoffman and his team were very aggressive with regard to earning my business. It was Art's persistence and willingness to m shopping for my jeep. Art Hoffman and his team were very aggressive with regard to earning my business. It was Art's persistence and willingness to make sure I received the best price for exactly what I wanted. I hate driving long distances. Ironically, Douglas Chrysler Jeep Dodge was the farthest dealership from where I lived and you can bet I will continue my business with them despite the long distance. More

A positive experience on all levels. Bert Desmond was both professional and friendly. Tim Young and Zach Jones completed the A team. Thanks to each of you. Oh, I love my new Jeep!! Theodora Repose both professional and friendly. Tim Young and Zach Jones completed the A team. Thanks to each of you. Oh, I love my new Jeep!! Theodora Repose More

I was glad we drove up to Venice and got the job done. I was getting frustrated dealing with Naples dealers and noticed that the Douglas Jeep website showed a much cheaper price. I called and spoke to Art a was getting frustrated dealing with Naples dealers and noticed that the Douglas Jeep website showed a much cheaper price. I called and spoke to Art and he quoted me a low out the door price that didn't require haggling. We drove up, bought it, and are happy with the purchase. Art was easy to work with and I would ask for him again. I recommend Naples people make the 1.5 hour drive and save hundreds or thousands. More