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Douglas Jeep Chrysler Dodge Ram
Venice, FL
1,466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,466 reviews
March 15, 2014
Craig Nereim was our sales representative and he made the overall process of selecting and buying a new Dodge very easy and virtually stress free. He was concerned about our needs and listened carefully to overall process of selecting and buying a new Dodge very easy and virtually stress free. He was concerned about our needs and listened carefully to what we wanted in our new vehicle. We had some specific wants so he searched the national registry to find a vehicle to match them. When it became obvious that there were no vehicles that would be a perfect fit for us, he suggested ordering a vehicle from the factory. He guided us through the entire process and explained just what we should expect every step of the way. His guidance paid off and our new vehicle is just what we need. Additionally, Craig knows his product line extremely well and made numerous suggestions during the selection process. At delivery, he spent as much time as WE needed to help us become comfortable with our new SUV and to answer any questions we had. Also, he helped with some issues the following day and made time to help. Rest assured, I will deal with Craig again if ever I need to purchase a new Dodge. He appears to me to be a very easy going, low pressure individual which translates to the customer that they can relax and accomplish what they came in to do, find a new vehicle. Thank you Craig. More
by Bobmaryi220
Employees Worked With
Craig Nereim
March 13, 2014
Craig Nereim was fantastic to work with --- he was professional, helpful, and had a great personality. He patiently and thoroughly answered all my questions and assisted me in reviewing all the model professional, helpful, and had a great personality. He patiently and thoroughly answered all my questions and assisted me in reviewing all the models of the Town and Country. I am confident I received a fair price on my trade-in and new purchase. I highly recommend Craig. More
by eck123
Employees Worked With
Craig Nereim
March 09, 2014
Michael and the rest of the support staff were awesome!!!! Great experience!!!! From the moment we walked in the door they made our experience pleasurable and it went so smoothly! Highly recommen awesome!!!! Great experience!!!! From the moment we walked in the door they made our experience pleasurable and it went so smoothly! Highly recommend! More
by Debnace
Employees Worked With
Michael Moore , John Cushman, Don Glen
March 05, 2014
This is the 4th vehicle I purchased at Douglas Jeep. The last time I bought a new car was 2004, from Craig, and I requested him for my purchase of a 2014 Dodge Challenger. Again he didnt dissappoint and led last time I bought a new car was 2004, from Craig, and I requested him for my purchase of a 2014 Dodge Challenger. Again he didnt dissappoint and led me through a pleasurable experience. His experience and knowledge of the products he sells really showed. I was treated with respect through all.aspects of the transaction. Craig himself spent much time assuring I got a great deal, spent about an hour with me going over the functions of my new car as well as introducinfmg me to the parts guys, maintenace crew and others I may interact with in the future. It was a great experience and I left there feeling like I made a friend or two. Who knew it would be fun. Thanks Craig , a job well done. More
by jailerman72
Employees Worked With
Craig Nereim
March 05, 2014
I gave them this rating because they really made the process so easy for us. They were very friendly and did everything possible to get us in the vehicle we had chosen. We drove an hr and thirty mins. t process so easy for us. They were very friendly and did everything possible to get us in the vehicle we had chosen. We drove an hr and thirty mins. to get there because of the deal we were getting, that's how awesome they are. More
by ValerieBoyer
Employees Worked With
Bert Desmond
March 04, 2014
We bought a new Jeep Cherokee, Eric was so patient with us, explaining everything, and going through procedures more than once, when needed. He his definitely an asset to the dealership. us, explaining everything, and going through procedures more than once, when needed. He his definitely an asset to the dealership. More
by Mettek
March 04, 2014
Todd was excellent in his handling of the sale of my new Ram 1500, I would give him a 5 rating but overall not a five rating for the dealership. I asked Todd about what appeared to me the customer a double Ram 1500, I would give him a 5 rating but overall not a five rating for the dealership. I asked Todd about what appeared to me the customer a double charge for the trailer hitch. On the widow sticker it showed the trailer hitch was part of the standard equipment, on the options it was first deleted from the pricing, but then again added to the pricing. Todd talked to the manager and he told me that when the dodge was ordered from the manufacturer it did not come with a trailer hitch and that one had to be put on by the dealer at an additional cost to the customer. In my opinion this is very misleading for the customer and gives the perception of trying to get more money from the customer. Still not sure if I buy off on the explanation but I'll get the trailer hitch installed at dealer cost, $160. Another misperception was that in the mail we received a flier in the mail that if a new vehicle was purchased a $500 gift card would have been provided, again another explanation that we needed to request the gift card when we were doing the paperwork. At that time it would have been added to the reduction of the price of the vehicle, again not what was advertised. Todd was very good about raising our questions to the sales manager but it seemed like anything we would raise the answer was always going to come back with a reason in favor of the dealership. Again this in not a negative reflection on Todd, the dealership should review it's window stickers, mail advertisements and alert the customers to any issues at the start of the negotiations and not wait until the customer raises them. We were at the dealership for two days and not once were we afforded the opportunity to meet the sales manager, it would have been nice to say HI. Todd was great and we are very happy with our purchase. More
by mgysgtda
March 03, 2014
called for info on a car and made an appointment within the hour . michael was waiting outside when i pulled up with my car. he listened on the phone and knew what car i was driving. he was easy and gre the hour . michael was waiting outside when i pulled up with my car. he listened on the phone and knew what car i was driving. he was easy and great to work with. he really listens to what you are saying. It was 5:30 in the evening and i had my new car in my garage by 2pm the next day. he helped download all my phone numbers in to the phone service in the car in seconds and explained how everything worked. i would not hesitate to recommend Michael to all my friends. i am so happy with my choice in the car and that i had michael for my sale. More
by catherinefiore
Employees Worked With
michael moore
March 02, 2014
Kevin was very helpful and friendly. When you enter a dealership in search for a car you would like an honest opinion and that is what kevin had given us! We couldn't have been anymore happy with his ser dealership in search for a car you would like an honest opinion and that is what kevin had given us! We couldn't have been anymore happy with his service. We love our new orange dodge dart! Thank you kevin. - Bonnie & Daniel More
by bmosier08
Employees Worked With
Kevin meunier
February 28, 2014
My husband and I recently stopped in to Douglas Jeep to check out their used cars. We are on a tight budget, and did not have a lot to spend, but wanted something reliable. We met with Art Hoffmann. He too check out their used cars. We are on a tight budget, and did not have a lot to spend, but wanted something reliable. We met with Art Hoffmann. He took the time to listen to our needs and show us some cars that fit our needs. As it worked out, we purchased a brand new Dodge Avenger, and we are very grateful to Art for suggesting this option. We love our new car. Thank you to Art and the entire staff at Douglas Jeep for treating us so well. We will recommend you to any of our friends or neighbors looking for a car. More
by Hfran20
Employees Worked With
Art Hoffmann , Art Hoffmann
