Douglas Jeep Chrysler Dodge Ram

Excellent Customer Service I am a very picky when it comes to buying a car, but Todd showed me every thing I wanted to see and never got frustrated when I would have a compliant I am a very picky when it comes to buying a car, but Todd showed me every thing I wanted to see and never got frustrated when I would have a compliant about one car and would want to see something else. He told me to take my time and that he would help me find the right car for me. After spending countless hour with me I finally settled for a Dodge Caravan. I love the van, but the customer service I received from Todd is what sold me on buying a car that day. I would recommend going to see him to everyone!!! More

Left with my dream car.. I first started working with Dean with talks of purchasing a used Charger. After looking at the inventory and giving some good thought, I decided it w I first started working with Dean with talks of purchasing a used Charger. After looking at the inventory and giving some good thought, I decided it would be better for me to lease. Dean referred me to Michael, who helped me to pick out my perfect vehicle. I appreciated that he was confident and assertive, but not pushy, so that I was relaxed and comfortable in making what was a big decision for me. More

Great service hands down. If you want a no hassle salesman who goes out of there way for you see Michael Moore. I already new what I wanted and he had the car out and ready! Th If you want a no hassle salesman who goes out of there way for you see Michael Moore. I already new what I wanted and he had the car out and ready! They filled it up with gas and washed it even. More

Purchase of a new Jeep Compass - Lemon law trade-in Pete was aware of my situation but still took care of me as if I were I first time buyer. He did not treat me like a "problem". I felt important and w Pete was aware of my situation but still took care of me as if I were I first time buyer. He did not treat me like a "problem". I felt important and well served. He went above and beyond to make this a positive experience for me. I was given a tour or the dealership and made to feel at home. Everyone I encountered during the process;(Greg, Zach and Tim) were helpful and courteous. Thanks to all for a great resolution to a nerve racking situation! Jett Bond More

The Douglas Chrysler Dealership Gets Everything Right! Drove into the used car lot with a specific vehicle to look at that we seen in Auto Trader. We were immediately greeted by Jason Maddams, a young gent Drove into the used car lot with a specific vehicle to look at that we seen in Auto Trader. We were immediately greeted by Jason Maddams, a young gentleman, with a big smile. As we walked around the vehicle, Jason pointed out all the details of the used, 2013, Grand Caravan. He opened the doors for us, and then proceeded to point out all the features of the interior, including showing us how to use the Stow and Go feature. He took us on a test drive and pointed out things such as "do you notice how quiet this vehicle is," explained the engine, and other features that we hadn't paid any attention to. When we discussed that we had also been looking at a new Grand Caravan, as well, he immediately pointed out the differences between the used vehicle that we were looking at, opposed to the new vehicle that we were also considering. He made sure to point out that the 2014 had air conditioning that ran through to the back of the vehicle, whereas, the 2013 that we were looking at, did not. I'm so grateful that he pointed this out to us. I was really impressed when I found out that Jason had only been working in car sales for a month, and how knowledgeable he was. What a delightful young man! We were also quite pleased with the trade in value of our truck that this dealership gave us, and it was at this point that we decided to buy the new, 2014, Grand Caravan. The sales manager made a point to come into Jason's office, introduced himself to us, and made pleasant conversation with us. Talk about a top notch customer service dealership. Everything about the entire process of purchasing a vehicle from this dealership, from the time that we drove into the parking lot, was the best experience of any dealership that we have ever dealt with. And this is coming from a retired GM employee, who has dealt with many GM dealerships over the past 44 years. Kudo's to Douglas Chrysler, Jason and their sales manager for a job well done! More

Love my Jeep Cherokee! Test drove the 2014 Jeep Cherokee Limited V6 and knew it was going to be my next vehicle. Pete McIvers was very knowledgeable going over all the fea Test drove the 2014 Jeep Cherokee Limited V6 and knew it was going to be my next vehicle. Pete McIvers was very knowledgeable going over all the features with us and all the staff were very professional. Todd the manager was extra helpful and made the whole transaction a pleasure! I went in with a very low rate and the searched to find an even lower rate so we are super happy with Douglas Jeep. This is my third jeep and they all came from Douglas they make the process much easier than other dealerships I have used. Thanks Guys! More

My experience at dealership I would recommend this dealership to everyone and also Kevin Meunier and Art Hoffman were both very helpful, the whole dealership treated me very good I would recommend this dealership to everyone and also Kevin Meunier and Art Hoffman were both very helpful, the whole dealership treated me very good. More

Great Experience ! It was truly our pleasure and a great buying experience with our representative Bert Desmond. Bert made us feel we were a valued customer from the fi It was truly our pleasure and a great buying experience with our representative Bert Desmond. Bert made us feel we were a valued customer from the first introductory phone call. He introduced us to every department and I can tell you in the dozens of new cars we have purchased including 9 Mercedes not once had any sales representative taken us around to each department and introduce us. It is the little things that really stick and that is a good one. Truly a small town feel with uptown results, which is unheard of today! We will be back many times to come and appreciate all the support staff, in preparing our 2014 Jeep Grand Cherokee! Thanks, Chuck & Pauline Jeffries Sarasota More

Purchase of new car Having not purchased a car in some time I was a bit apprehensive, however in working with Mr. Craig Nereim I was immediately put at ease and all my qu Having not purchased a car in some time I was a bit apprehensive, however in working with Mr. Craig Nereim I was immediately put at ease and all my questions and inquiries were handled very graciously. I was shown a number of vehicles and all of the differences and options were well pointed out. I was very impressed and will look forward to a long relationship with Douglas Jeep. More

Used car purchase We loved our experience at Douglas jeep ..our sales reps were very professional and courteous .. They found us just the mini van we wanted we love it. We loved our experience at Douglas jeep ..our sales reps were very professional and courteous .. They found us just the mini van we wanted we love it... Thanks guys at Douglas Jeep Chrysler Dodge.. More