Dorsett Hyundai - Service Center

Dorsett Hyundai responded

Thank you so much for the kind words and 5-star review! We’re glad to hear that you consistently feel welcomed and well taken care of when you bring your vehicle in for service. At Dorsett Automotive, treating our customers with kindness, respect, and professionalism is at the heart of everything we do. As a locally owned, fourth-generation dealership proudly serving Terre Haute and the Wabash Valley since 1958, we’re here to provide trusted maintenance and warranty service for Nissan, Hyundai, and Mitsubishi, as well as all makes and models. Whether it's a quick oil change or a more in-depth repair, our team is dedicated to making your visit comfortable and stress-free. Thank you again for your continued support. We look forward to seeing you again at Dorsett Automotive!

Dorsett Hyundai responded

Thank you, Jan, for the 5-star review and your continued trust in Dorsett Automotive! We’re proud to hear that you consistently experience professional, reliable service when you visit. Our team works hard to ensure every appointment is handled with care, precision, and respect—because that’s what our customers deserve. As a fourth-generation, locally owned dealership serving Terre Haute and the Wabash Valley since 1958, we’ve built our reputation on dependable service and long-term relationships. Whether you're here for routine maintenance, warranty work on your Nissan, Hyundai, or Mitsubishi, or service for any other make or model, you can count on us to get the job done right. Thank you again, Jan! We look forward to taking great care of you on every visit to Dorsett Automotive.

Dorsett Hyundai responded

Hi Alejandro, Thank you so much for your continued trust and kind words! We're thrilled to hear this was your fourth visit and that you've been happy with the service each time. It means a lot to us to have loyal customers like you, and we're grateful for the opportunity to keep your vehicle running smoothly. Thanks again—we look forward to seeing you next time! Best regards, Trever Dorsett Automotive

Dorsett Hyundai responded

Hi VBALLMOM5, Thank you so much for your kind words! We're so glad to hear that you felt heard and well taken care of during your visit. At Dorsett, we believe listening to our customers is the most important part of delivering great service, and we're happy to know that came through. We truly appreciate your feedback and the opportunity to serve you. We look forward to seeing you again in the future! Warm regards, Trever Dorsett Automotive

Dorsett Hyundai responded

Thank you for your feedback, JC! We’re thrilled to hear that you found our service to be first-class—at Dorsett Automotive, we’ve been committed to delivering exceptional customer experiences in Terre Haute, Indiana, since 1958. As a locally-owned, fourth-generation business, your satisfaction is always our top priority. We understand your concern about the credit card surcharge. Your input is valuable and will help us evaluate how we can continue improving our processes to ensure transparency and convenience for all our customers. Thank you for trusting us with your automotive needs, whether it’s purchasing from our extensive selection of new Hyundai, Nissan, and Mitsubishi vehicles, or maintaining any make or model at our service center. We hope to see you again soon and deliver an even better experience next time!

Dorsett Hyundai responded

Thank you for your glowing review, Rich! We’re delighted to hear about your positive experience at Dorsett Automotive. Providing timely, efficient service with excellent communication is something we strive for with every visit. We’re especially proud of features like text alerts and video multi-point inspections, which help keep our customers informed and confident in the care of their vehicles. As a fourth-generation, family-owned business proudly serving Terre Haute, Indiana, and the Wabash Valley since 1958, we take great pride in delivering top-notch service for all makes and models. Whether you’re visiting for factory-scheduled maintenance, warranty repairs, or any other automotive need, you can count on our team to go above and beyond. Thank you for choosing Dorsett Automotive, Rich! We look forward to serving you again in the future.

Dorsett Hyundai responded

Thank you for your kind words, Chris! At Dorsett Automotive, we’re thrilled to hear that your recent visit exceeded your expectations. Providing minimal wait times and thoughtful amenities like refreshments is just one way we ensure a five-star experience for our valued customers in Terre Haute, Indiana and the surrounding Wabash Valley. As a proud, fourth-generation, family-owned dealership operating since 1958, we take great pride in offering top-notch service for all your automotive needs. Whether it’s factory-scheduled maintenance, warranty repairs, or servicing any make and model, we’re here to keep your vehicle running smoothly. Thank you for choosing Dorsett Automotive—we look forward to serving you again soon!

Dorsett Hyundai responded

Thank you for sharing your feedback, Mrs. Bell. At Dorsett Automotive, we sincerely apologize for the misunderstanding regarding your service appointment. As a proud, fourth-generation, family-owned business serving the Terre Haute, Indiana community since 1958, we prioritize transparency and customer satisfaction in everything we do. It sounds like there was an error in interpreting your service request, and for that, we truly regret the inconvenience caused. Your trust means the world to us, and we strive to make every visit to Dorsett Hyundai as seamless as possible. Rest assured, we’ll review our processes to ensure this doesn’t happen again. If you have any further concerns or would like to discuss this matter in more detail, please contact our service team directly. We’d love the opportunity to make things right and show you why Dorsett Automotive is the trusted name for Hyundai maintenance, warranty repairs, and more in the Wabash Valley. Thank you again for bringing this to our attention. We appreciate your business and hope to provide a better experience during your next visit! Trever