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Dorsett Hyundai - Service Center

Terre Haute, IN

4.3
27 Reviews

27 Reviews of Dorsett Hyundai - Service Center

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August 04, 2025

Got my car in on time and kept me updated on progress. Staff friendly and knowledgeable. More

by janc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Aug 07, 2025 -

Dorsett Hyundai responded

Thank you for your fantastic 5-star review of Dorsett Hyundai! We’re thrilled to hear that our team, including Ashley provided timely service, kept you updated on progress, and demonstrated friendly and knowledgeable care during your visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is dedicated to offering exceptional service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. Your kind words about our service price transparency, workmanship, and communication mean the world to us. Thank you for recommending us, and we look forward to serving you again at Dorsett Hyundai for all your auto needs! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

July 30, 2025

DORSETT'S, VERY PROFESSIONAL AND FRIENDLY AUTOMOBILE DEALER. THEY ARE VERY INFORMATIVE AND ALWAY QUICK ON SRVICE. GREAT EXPERIENCE. THANK YOU. More

by MSNIDER33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Dorsett Hyundai responded

Thank you for the incredible 5-star review and for your kind words about your recent service visit at Dorsett Hyundai in Terre Haute, Indiana! We're thrilled to hear that you found our dealership to be professional, friendly, informative, and efficient—everything we strive to deliver with every guest interaction. We also appreciate the shoutout to our service team for their transparency, timely work, and clear communication. At Dorsett Automotive, our mission since 1958 as a locally owned, fourth-generation family business has been to provide honest, high-quality automotive service that keeps our customers coming back with confidence. Thank you again for choosing Dorsett Hyundai—we’re grateful for your trust and look forward to serving you again! #DorsettHyundai #FiveStarService #ProfessionalAutoCare #TerreHauteCarService #MichaelDriver #DorsettAutomotive #ServiceYouCanTrust

July 28, 2025

I got there a little early. They got me right in. Quick service and friendly staff. A+ experience. More

by MARK.WEIGHTMAN526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Dorsett Hyundai responded

Thank you, Mark, for the outstanding 5-star review and for sharing your recent service visit experience at Dorsett Hyundai in Terre Haute, Indiana! We’re glad to hear that even arriving early didn’t delay your visit—and that our team got you in quickly with friendly service, transparent pricing, and excellent communication throughout. At Dorsett Automotive, we’ve proudly served the community since 1958 as a locally owned, fourth-generation dealership, and we’re committed to making every service appointment efficient, honest, and stress-free. Whether it’s routine maintenance, diagnostics, or repairs, our goal is always A+ service—just like the one you experienced. Thanks again, Mark! We appreciate your recommendation and look forward to your next visit. #DorsettHyundai #HyundaiServiceTerreHaute #FastFriendlyAutoService #AutoRepairDoneRight #ServiceYouCanTrust #DorsettAutomotive

July 28, 2025

Battery isn’t bad tested at 651 cranking amps,engine filter is good Disappointed service More

by tracievolk51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
July 28, 2025

I took my car in to have the air looked at. The guy that signed me in, went out to my car, came back in and told me it felt cold to him. He acted like I was being a bother. I drive my car every More

by kellyrollings4
Recommend Dealer
No
Employees Worked With
Ashley
Jul 28, 2025 -

Dorsett Hyundai responded

Thank you for sharing your feedback with us. We’re sorry to hear that your recent visit to Dorsett Hyundai didn’t meet your expectations, especially regarding the way your concern was addressed. That is not the kind of experience we aim to provide. We sincerely apologize if you felt dismissed — every customer's concern matters, and your comfort and confidence in your vehicle are very important to us. Our technician did perform a thorough inspection of your A/C system. When tested, the system produced vent temperatures as low as 41.4°F, which indicates the air conditioning is cooling properly and functioning within manufacturer specifications. The technician also noted that switching your setting to “recirculate” instead of “fresh air” helped the system reach optimal performance faster — which may improve your everyday experience. We understand that you know your vehicle best, especially as it’s new and you're driving it daily. While no mechanical issue was found, we encourage you to reach out directly if the concern persists or if you'd like us to re-evaluate the system with you present. Our goal is not only to resolve any issue but to make sure you feel heard and supported. Thank you again for bringing this to our attention. We appreciate your business and the opportunity to improve. #DorsettHyundai #CustomerCare #ACService #TerreHauteDealership #FamilyOwnedSince1958 #HyundaiServiceExperts #WabashValleyAutomotive

July 24, 2025

The customer service is excellent! Koby is awesome!! I will always recommend Dorsett for all and any auto needs! More

by woods1131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koby Bohnert
Jul 28, 2025 -

Dorsett Hyundai responded

Dear Valued Customer, Thank you for your glowing 5-star review of Dorsett Hyundai! We’re thrilled to hear that you experienced excellent customer service during your service visit in Terre Haute, Indiana, and that Koby Bohnert was awesome in assisting you. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is proud to offer top-tier service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. Your high recommendation and kind words about our service price transparency, workmanship, and communication mean the world to us. We’re honored to be your trusted choice for all your auto needs and look forward to welcoming you back to Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

July 24, 2025

Dorsett's is professional, friendly, and courteous. I highly recommend them and wouldn't go anywhere else for my auto needs. More

by ARWEN1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koby
Jul 28, 2025 -

Dorsett Hyundai responded

Thank you for your fantastic 5-star review of Dorsett Hyundai! We’re delighted to hear that you found our team, including Koby and Michael Driver, to be professional, friendly, and courteous during your service visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive takes pride in offering top-notch service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. Your high recommendation and kind words about our service price transparency, workmanship, and communication mean the world to us. We’re honored to be your go-to for all your auto needs and look forward to welcoming you back to Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

July 22, 2025

The service was suspended but it took to long from the start until it was completed More

by wsburdine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Dorsett Hyundai responded

Thank you for your 5-star review of Dorsett Hyundai and for sharing your feedback about your service visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is committed to providing top-quality service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. We’re pleased to hear that you were satisfied with the service price transparency, workmanship, and communication. We sincerely apologize for the longer-than-expected service time and appreciate your patience. Your input helps us improve, and we’ll work to ensure faster service in the future. Thank you for recommending us, and we look forward to serving you again at Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

July 21, 2025

The service people are great. They kept me informed of the service being done and other service needed. More

by SMILEYJAMES56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Dorsett Hyundai responded

Thank you for your wonderful 5-star review of Dorsett Hyundai! We’re thrilled to hear that our service team provided great service and kept you well-informed about your vehicle’s needs during your visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is proud to offer exceptional service for all makes and models, alongside the largest selection of used cars in the Wabash Valley and new Nissan, Hyundai, and Mitsubishi vehicles. We appreciate your kind words about our service price transparency, workmanship, and communication, and we’ll strive to make your next visit even quicker. Thank you for recommending us, and we look forward to serving you again at Dorsett Hyundai! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos

July 18, 2025

Professional and timely service! Austin was very helpful as well as all staff members who assisted! More

by lisaannburch53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 30, 2025 -

Dorsett Hyundai responded

Thank you, for the amazing 5-star review and for choosing Dorsett Hyundai in Terre Haute, Indiana for your recent service visit! We’re so glad to hear you experienced professional, timely service from start to finish. Shout-out to Austin and the rest of our dedicated team for making your visit smooth and stress-free. Providing clear communication, upfront pricing, and high-quality workmanship are all core parts of our commitment to excellence — and we’re thrilled to know we hit the mark in every category! As a family-owned business serving the Wabash Valley since 1958, we take pride in delivering top-tier care whether you're here for routine maintenance, repairs, or exploring our wide selection of new Nissan, Mitsubishi, and Hyundai vehicles. Plus, with our unmatched inventory, it's easy to see why we’re the largest used car dealer in the region. We truly appreciate your recommendation and look forward to seeing you again soon at Dorsett Hyundai! #DorsettHyundai #TerreHauteAutoService #FamilyOwnedSince1958 #WabashValleyDealership #HyundaiServiceExperts #LargestUsedCarDealer #NissanMitsubishiHyundaiIN

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