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Dorsett Hyundai

Terre Haute, IN

4.6
160 Reviews
Call Dealership (812) 232-5500

74 E Springhill Dr

Terre Haute, IN

47802

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160 Reviews of Dorsett Hyundai

June 26, 2025

The purchase of a new Tucson went very well. The sales people was great to deal with More

by JJJACKSON1960
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kainen wes great
Report | Print
Jun 26, 2025 -

Dorsett Hyundai responded

Thank you, JJJACKSON1960, for your 5-star review! We're thrilled to hear that your new Hyundai Tucson purchase went smoothly and that our sales team—especially Kainen—made it a great experience. At Dorsett Hyundai in Terre Haute, we’re committed to providing friendly, hassle-free service and helping you find the perfect vehicle. Enjoy your Tucson, and thank you for choosing us!

June 25, 2025

The service was very professional, quick, and with the usual smile. You always feel as if the service desk cares about you and your automobile. More

by film11.jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Report | Print
Jun 26, 2025 -

Dorsett Hyundai responded

Thank you, film11.jw, for the wonderful review! We’re so glad to hear that your service experience at Dorsett Hyundai in Terre Haute was professional, efficient, and delivered with a smile. Our service team takes pride in treating every customer and vehicle with care and attention. We truly appreciate your kind words and your trust—thank you for choosing us for your Hyundai service needs!

June 24, 2025

Service Technician did not listen to my request. Almost cost me $800. Service Manager helped out. More

by Jfishbac8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I chose to list no names
Report | Print
Jul 30, 2025 -

Dorsett Hyundai responded

Thank you for sharing your feedback with us. We understand how important it is for our customers to feel heard when describing issues with their vehicles. At Dorsett Hyundai, while we always listen carefully to every concern, our experienced technicians follow a thorough diagnostic process to accurately identify and repair the root cause. This ensures we provide the most effective and lasting solution—not just a quick fix based on assumptions. We’re sorry your recent service experience fell short of expectations and appreciate that our Service Manager was able to assist you. As a family-owned dealership serving the Terre Haute and Wabash Valley community since 1958, delivering transparent communication, quality workmanship, and trust is at the core of what we do. Your feedback helps us continue improving our processes and service. We value your business and would welcome the opportunity to address any remaining concerns. #DorsettHyundai #VehicleDiagnostics #CustomerCare #FamilyOwnedSince1958 #TerreHauteAutoService #WabashValleyDealer #HyundaiServiceExperts

June 24, 2025

Overall was a Great experience. No pressure. Bri was very knowledgeable and helpful. Even found us an extra rebate More

by CME2RETIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Report | Print
Jun 24, 2025 -

Dorsett Hyundai responded

Thank you for your wonderful review! We’re delighted to hear you had a great, no-pressure experience at Dorsett Hyundai. Bri’s knowledge and helpfulness, especially finding you an extra rebate, truly highlight her dedication to customer satisfaction. We’re thrilled you enjoyed your time with us and look forward to helping you again in the future! 🚗✨

June 24, 2025

Very friendly and helpful. Josh snd Jason were very helpful. Everyone was friendly when we walked in and offered to help us. More

by JLA.ALSMAN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, James
Report | Print
Jun 24, 2025 -

Dorsett Hyundai responded

Thank you for your wonderful review! We’re so pleased to hear that Josh and Jason, along with the rest of the Dorsett Automotive team, made you feel welcome and provided helpful, friendly service. Your positive experience means a lot to us, and we look forward to assisting you again in the future! 🚗

June 24, 2025

They provided excellent customer service from the time the appointment was setup until the time I left the dealership More

by wrightangie28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Report | Print
Jun 24, 2025 -

Dorsett Hyundai responded

Thank you so much for sharing your experience, we’re thrilled to hear that our team at Dorsett Automotive in Terre Haute, Indiana provided you with excellent customer service from start to finish. From scheduling your appointment to ensuring everything was seamless before you left, we strive to make every step of the process as stress-free and enjoyable as possible. Our commitment to delivering exceptional service reflects our dedication to customer satisfaction and our goal of being the go-to dealership for all your automotive needs in Terre Haute and beyond. If there’s anything else we can assist you with, whether it’s routine maintenance, a new vehicle purchase, or just a question, don’t hesitate to reach out. We appreciate you choosing Dorsett Automotive and look forward to serving you again in the future! 🚗✨

Jun 24, 2025 -

Dorsett Hyundai responded

Thank you, WrightAngie28, for your wonderful review! We’re delighted to hear that your experience at Dorsett Automotive in Terre Haute, Indiana was exceptional from start to finish. Providing outstanding customer service from the moment you schedule your appointment to the time you leave our dealership is our top priority. Our team takes pride in making every visit seamless, professional, and enjoyable, and your kind words confirm that we’re on the right track. Thank you for choosing Dorsett Automotive for your automotive needs, and we look forward to serving you again soon! 🚗✨

June 24, 2025

Gina was a gem to work with. She was patient and thorough in explaining the purchasing and set up process. More

by ONEOLDHOOSIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy, Gina
Report | Print
Jun 26, 2025 -

Dorsett Hyundai responded

Thank you, ONEOLDHOOSIER, for the great review! We’re so glad to hear Gina made your experience a positive one with her patience and thorough explanation of the purchasing and setup process. Tommy and the rest of the Dorsett Hyundai team in Terre Haute are always here to make your car-buying journey smooth and stress-free. We truly appreciate your business—enjoy your new ride!

June 24, 2025

Briana craft was my sales associate. I told her from day one my budget and what I was looking for. She did exactly what I asked. The Equinox is Awesome . I have no regrets with my purch More

by b.higgenbotham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana
Report | Print
Jun 26, 2025 -

Dorsett Hyundai responded

Thank you, b.higgenbotham, for the fantastic review! We're thrilled to hear that Briana Craft delivered exactly what you needed and helped you find the perfect vehicle within your budget. The Chevy Equinox is a great choice, and we're glad you love it! At Dorsett Hyundai in Terre Haute, we’re always here to provide a personalized and hassle-free experience. We look forward to seeing you again—thank you for your trust!

June 23, 2025

I’ve always enjoyed Dorsett’s service every time. Thank you very much. And look forward to more good times with car repairs More

by wesleighwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Report | Print
Jun 24, 2025 -

Dorsett Hyundai responded

Thank you, WesleighWalker, for your continued trust in Dorsett Automotive in Terre Haute, Indiana! We’re thrilled to hear that you’ve consistently enjoyed our service. Our team works hard to ensure every visit, whether for maintenance or repairs, is a positive experience. Your loyalty means the world to us, and we’re committed to providing the same exceptional care and attention every time you visit. Here’s to many more smooth and successful car repair experiences ahead! 🚗💪 Thank you for being part of the Dorsett Automotive family. We look forward to serving you again soon!

June 23, 2025

The communication was top notch. There was never a “I wonder when this gonna be done” moment. Was updated multiple times. Then service was fix quick More

by dts160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin , Michael Driver
Report | Print
Jun 24, 2025 -

Dorsett Hyundai responded

Thank you, DTS160, for your kind words! We’re thrilled to hear that your experience with Dorsett Automotive in Terre Haute, Indiana was seamless and stress-free. Providing top-notch communication and keeping our customers informed every step of the way is a cornerstone of our commitment to exceptional service. We’re glad that you never had to wonder about the status of your service and that the issue was resolved quickly and efficiently. Your satisfaction is our priority, and feedback like this motivates our team to continue delivering outstanding experiences. Thank you for trusting Dorsett Automotive with your vehicle needs. We look forward to assisting you again in the future! 🚘🔧

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