Dorsett Automotive

Horrible Customer Service I visited this dealership 2 months ago to see a truck, and also get an appraisal on my trade. I had visited a few other dealerships prior, and was pre I visited this dealership 2 months ago to see a truck, and also get an appraisal on my trade. I had visited a few other dealerships prior, and was pretty pleased with the offers, but wanted to make sure that I was getting the best deal. This dealership appraised my trade and was $4K below 2 others, and $2K below another. I didnt say much, but took the written deal and left. I then decided to wait until spring to purchase a new vehicle, and returned to the same dealerships again. I still had my previous deals in hand, but knew that I would be shopping for different vehicles. The other previous dealerships agreed to the same trade offers that had been given to me 2 months prior. I arrived here to test drive a truck, and get a new appraisal for my trade. The same salesman helped me again this time. In the end, the trade offer was still $4K below 2 other dealership offers. I told him that the total deal was about $6K higher than I wished to pay, and he basically told me there was nothing he could do. I asked him if they could do better on the trade offer, and also take some money off the price of the truck they were selling, because at this point, I was paying full asking price. He wouldnt even take my suggestion to the sales manager and ask. He just told me that the deal was the best he could do. I was shocked that this dealership would not even listen to my concerns, when all the other dealerships were very eager to work with me, in order to make the sale. Looks like I will be doing business with another local dealership. More

Excellent service My experience at Terre Haute Dorsette Nissan was nothing but amazing!Everyone there was great!I had Erney Engle as my salesman who helped my get into My experience at Terre Haute Dorsette Nissan was nothing but amazing!Everyone there was great!I had Erney Engle as my salesman who helped my get into the car I wanted.Chris Poe was my Financial manager there who went out of his way to make it happen. He went above and beyond to get me the cheapest payments best warranty and stayed late on a Saturday just so I could drive the car home that day. Truly a great experience I wouldn't go anywhere else. I felt like they cared and I am forever in debt to yas. Thank you! More

VIP treatment! I felt that my salesman Josh provided me with exceptional exoertise in knowing just what vehicle would fit my needs. He even picked up and returned m I felt that my salesman Josh provided me with exceptional exoertise in knowing just what vehicle would fit my needs. He even picked up and returned my vehicle at work to address a minor issue. More

Oil change Aaron Koch did a great job as well as the other staff on getting my car in and out ! I would definite recommend to my friends and family ! Aaron Koch did a great job as well as the other staff on getting my car in and out ! I would definite recommend to my friends and family ! More

I am very happy 😃 with the service I received. Like above, I received Excellent service. Thankyou., Very Friendly staff, Time to finish was around 1 hour, loved the Hot chocolate, it was Snowing!Co Like above, I received Excellent service. Thankyou., Very Friendly staff, Time to finish was around 1 hour, loved the Hot chocolate, it was Snowing!Cold. More

Car buying experience Very good service. Very friendly people and were happy to help with whatever questions that I had. Would recommend going to Dorsett Nissan for your ca Very good service. Very friendly people and were happy to help with whatever questions that I had. Would recommend going to Dorsett Nissan for your car buying experience More

Good people I am old school and like to barter. They use the internet as an excuse not to make a deal. Very nice salesman, Josh A I am old school and like to barter. They use the internet as an excuse not to make a deal. Very nice salesman, Josh A More

Excellent customer service We were extremely happy with Josh & Jay. They were both very helpful & a pleasure to deal with. It was a very quick and easy transaction for our trade We were extremely happy with Josh & Jay. They were both very helpful & a pleasure to deal with. It was a very quick and easy transaction for our trade. They were both very knowledgeable & offered very helpful advice for the vehicle we purchased. We would highly recommend this dealership & will definitely go back for our next vehicle purchase. More

Great customer service! I was provided excellent service. They are patient and kind. They made the whole process as convenient as possible. They wanted to make sure I was I was provided excellent service. They are patient and kind. They made the whole process as convenient as possible. They wanted to make sure I was happy and satisfied. Great guys that take the time necessary to answer all questions and meet all needs. This is the second car I have bought from them due to the personal touch in regards to customer care. More

Excellence in Service Great service, excellent salesmanship and always courteous. Always professional and friendly no matter what department you are visiting. They have a g Great service, excellent salesmanship and always courteous. Always professional and friendly no matter what department you are visiting. They have a great selection of vehicles, (new and used). More