Dorsch Ford Kia - Service Center

Received very good service,everyone was courteous; I brought vehicle in for an oil change. I had very good service at every step of the way. Al provided all the information and time that would take, he brought vehicle in for an oil change. I had very good service at every step of the way. Al provided all the information and time that would take, he also took all the information down. I definitely will be back with any service issue More

I made an appointment to have my tires replaced, oil changed, and the rear liftgate inspected. My appointment was two weeks from the time it was scheduled. On my arrival I was notified that my tires we changed, and the rear liftgate inspected. My appointment was two weeks from the time it was scheduled. On my arrival I was notified that my tires were not shipped to the dealership, and that no one knew of the rear liftgate inspection needed. I had to wait an additional hour and a half for the tires to be delivered and had to order struts for the rear liftgate, hoping that this will solve the issue. They did compensate for my time, which was greatly appreciated. Even though this was a little bit of an issue, I still highly recommend this dealership and I will continue to have service completed there. More

They were very helpful and very professional. They got my vehicle done when they said. They got my vehicle done when they said. More

Excellent customer servile service. Friendly service staff, timely and kept us advised of the progress. Friendly service staff, timely and kept us advised of the progress. More

I have been always greeted with a friendly face. The area is always clean and the lounge is very comfortable. I was told it would be about 1hour for the oil change, tire rotation and air filter repl The area is always clean and the lounge is very comfortable. I was told it would be about 1hour for the oil change, tire rotation and air filter replaced. Tom notified me within50 minutes that my car was ready. I love that they always ask if you want a car washed after the the work is complete. More

Excellent service department and people, that’s why I always go to Dorsch with my vehicles always go to Dorsch with my vehicles More

I called Dylan Fletcher and told him that I was looking for 4 tires for my Chevy Sonic. He contacted the service center. Then got back to me with 3 different options . We set a time and date to have the ti for 4 tires for my Chevy Sonic. He contacted the service center. Then got back to me with 3 different options . We set a time and date to have the tires put on. When I arrived at Dorsch Service Center the doors opened I was greeted by smiling helpful Dylan along with other team members. I was offered a tour of the show room . Along with the aromatic popcorn and beverages. In a timely manor I was notified by text message that the car was ready. Thank You all ! Have a Merry Christmas and a Happy New Year to you and your families. More

The service team is outstanding. I have been to several dealerships in the area and haven’t felt taken care of as much as Dorsch. I have been to several dealerships in the area and haven’t felt taken care of as much as Dorsch. More

They are dependable and they take the time to explain things in a way we can all understand . things in a way we can all understand . More

Brought my escape in for an oil change. Very pleasant staff. Loved the thorough systems check done on the car. Also was given a car wash! Very pleasant staff. Loved the thorough systems check done on the car. Also was given a car wash! More