Doral Volkswagen

I leased my Jetta Volkswagen from Esserman and have taken it there upon each service requirement. The entire staff is helpful, nice, and go out of their way to accommodate my schedule. I usually call the mor it there upon each service requirement. The entire staff is helpful, nice, and go out of their way to accommodate my schedule. I usually call the morning that I need to make a service appointment and they always manage to fit me in. The wait time for service is really fast and they talk you through everything that they worked on for the car. I am so happy with this dealership and wouldn't consider going anywhere else. More

This was my first time here and the service was all high quality. Fast service, extremely friendly and accommodating for appointment, transportation to/from work, full explanation of work done / not done. quality. Fast service, extremely friendly and accommodating for appointment, transportation to/from work, full explanation of work done / not done. I'll be back. More

I'm closer to another VW Dealership, but drive to this one because I love the team working there. Bizmark is a great guy! I have to wait while my car is getting serviced, and he makes sure that I'm n this one because I love the team working there. Bizmark is a great guy! I have to wait while my car is getting serviced, and he makes sure that I'm not waiting for a long time! Great service, great team, happy customer! More

I always get treated like family. The service is always performed quickly and correctly every time I have been there. I trust both Joe and Albert's expertise, which is why I always refer them to anyone wit performed quickly and correctly every time I have been there. I trust both Joe and Albert's expertise, which is why I always refer them to anyone with a VW. More

Excellent people, great knowledge and always going the extramile, vw is a great brand and sales force and services are very good, service associate Bismarck is great extramile, vw is a great brand and sales force and services are very good, service associate Bismarck is great More

Danny Toledo is the reason that my experience whenever I have to take my car in for servicing is great! He is always attentive and makes sure that I have a loaner or that my car will be finished within the have to take my car in for servicing is great! He is always attentive and makes sure that I have a loaner or that my car will be finished within the time frame said. He keeps in contact with me through out the repair process, calling to give me updates and to let me know the cost of what needs to be done. This to me is outstanding customer service. Danny always goes above and beyond. More

An excellent service with an outstanding staff,the service department is excellent,Peter was my service advisor,he was very friendly,understands customers concerns and very knowledgeable in his job, A service department is excellent,Peter was my service advisor,he was very friendly,understands customers concerns and very knowledgeable in his job, A+ qualifications. More

As always, Saili was a great help and a tremendous resource at Esserman. Highly knowledgeable and extremely friendly, one of the many gems from the service staff. resource at Esserman. Highly knowledgeable and extremely friendly, one of the many gems from the service staff. More

Friendly, cooperative, informative! Fairly priced. Saili and Dean are the best! Would recommend to anyone! This has been my experience for the last 10+ years I have owned my Acura and have had it se Saili and Dean are the best! Would recommend to anyone! This has been my experience for the last 10+ years I have owned my Acura and have had it serviced by Esserman. More

GREAT service at Esserman Volkswagen. I have been servicing my VW's with Bismark Guerrero since 2009. He is very professional and helpful. He always tells me what is wrong with the car and the best w servicing my VW's with Bismark Guerrero since 2009. He is very professional and helpful. He always tells me what is wrong with the car and the best way to fix it. Also, he is very considerate of my waiting time during service. I appreciate that he values my time. In addition, everyone is very friendly and accommodating. The service is outstanding. Oh and you can now use a borrowed iPad from the service department while you wait. Made my time go much quicker!!! More