Doral Volkswagen

I was very pleased with the help of Arelys Bravo. At this dealer they were helpful and kind. They worked with my needs to meet them and my expextations. I highly recomend coming here for Your car nee At this dealer they were helpful and kind. They worked with my needs to meet them and my expextations. I highly recomend coming here for Your car needs. More

Profesional service. Couldn’t be better. Everything was great. I would definitely recommend this dealer. Couldn’t be better. Everything was great. I would definitely recommend this dealer. More

Excelente trato y sobre todo la vendedora Arelis Bravo muy buena persona con mucha paciencia y sinceridad la recomiendo al 100% muy buena persona con mucha paciencia y sinceridad la recomiendo al 100% More

First time getting a car in this location. The process was so quick and pleasant. Our sales consultant was the best. Definitely recommend. The process was so quick and pleasant. Our sales consultant was the best. Definitely recommend. More

This is the fifth car I lease from this Dealer, and the third time I work with Arelys Bravo. She has always been very friendly and helpful during the whole leasing process. I also want to mention the finan third time I work with Arelys Bravo. She has always been very friendly and helpful during the whole leasing process. I also want to mention the financier Kelvin Mendez, and Ciro Ulloa from the service department for the excellent services thry probidr. More

I’ve gotten two vehicles from this dealership, they are kind, helpful and fast. Their customer service is great and have a wonderful team! Arelis helped our buying experience immensely and Roberto is supe kind, helpful and fast. Their customer service is great and have a wonderful team! Arelis helped our buying experience immensely and Roberto is super helpful when going for service. More

I recently had the pleasure of working with Julian Alvarez, a service advisor at Doral Volkswagen, and I couldn't be happier with the exceptional service he provided. From start to finish, Julian demo Alvarez, a service advisor at Doral Volkswagen, and I couldn't be happier with the exceptional service he provided. From start to finish, Julian demonstrated a level of professionalism, expertise, and customer care that truly exceeded my expectations. First and foremost, Julian's knowledge and understanding of automotive matters were outstanding. He listened attentively as I explained the issues I was experiencing with my vehicle and asked insightful questions to gain a comprehensive understanding of the problem. His expertise shone through as he accurately diagnosed the issue and provided me with clear explanations of the necessary repairs and maintenance. Julian's communication skills were impeccable. He kept me informed throughout the entire service process, providing regular updates on the progress of the repairs. He was prompt in returning my calls and promptly answered all my questions, ensuring I felt confident and well-informed at every step. One of the most impressive aspects of Julian's service was his commitment to going the extra mile for his customers. He took the time to explain various options available to me, discussing the pros and cons of each so that I could make an informed decision. Moreover, he provided valuable advice on preventive maintenance and offered tips to ensure the longevity and performance of my vehicle. Not only was Julian knowledgeable and professional, but he also displayed genuine care and empathy towards his customers. He made me feel like a valued individual, rather than just another customer. His friendly demeanor and warm personality created a welcoming atmosphere, putting me at ease and making the entire service experience enjoyable. Finally, Julian's attention to detail was exemplary. He ensured that all necessary repairs were completed to the highest standard, leaving no room for any concerns or issues. I left Doral Volkswagen feeling confident in the quality of the work performed and the overall reliability of my vehicle. In conclusion, I highly recommend Julian Alvarez as a service advisor at Doral Volkswagen. His exceptional knowledge, outstanding communication skills, commitment to customer satisfaction, and attention to detail make him an invaluable asset to the dealership. If you're looking for a service advisor who truly cares about your vehicle and your experience, Julian is the person to go to. Thank you, Julian, for providing a service experience that exceeded my expectations! More

Excellent customer service! Ask for Arelis Bravo she was very helpful and patience during all the time we spent there. Amazing! Ask for Arelis Bravo she was very helpful and patience during all the time we spent there. Amazing! More

Love the service. Specially our sales rep Arelis Bravo. That is why we came back Specially our sales rep Arelis Bravo. That is why we came back More

Very easy to work with. Just went to refinance and purchase my lease and the process was fairly quick. Ali is very help and understanding of one’s situation and was willing Just went to refinance and purchase my lease and the process was fairly quick. Ali is very help and understanding of one’s situation and was willing to work with us to make a deal. More