Doral Volkswagen

Less than one hour I get the car I want and everything was smooth and nice thank you so much much for your service was smooth and nice thank you so much much for your service More

The car salesman was professional and quick. He answered all my questions and treated me with respect. Most importantly he gave a really good deal. I was very satisfied. I recommend this dealer He answered all my questions and treated me with respect. Most importantly he gave a really good deal. I was very satisfied. I recommend this dealer and the salesman who helped me. More

Straight forward process, good communication. Felt that my time was valued and I was treated with respect Felt that my time was valued and I was treated with respect More

Amazing special very fast super easy friendly experience truly satisfying very knowledgeable lots of courtesy truly satisfying very knowledgeable lots of courtesy More

It was a great and wonderful experience. I have no words to describe the joy of this experience being my first time purchasing a car from a dealer. Yaidel Lopez aka “Peluche” Was very help I have no words to describe the joy of this experience being my first time purchasing a car from a dealer. Yaidel Lopez aka “Peluche” Was very helpful and very patience guiding me through this process and making me feel confident and secure. I thank him so much and I have to mention Vicente at the financial department who was very professional and greatly helpful. Im already making recommendations to family members to come to Doral Volkswagen. Thank you !!!!! More

I really enjoyed visiting Doral VW we were able to make a deal on a brand new 2024 Tiguan and I am so happy with it. deal on a brand new 2024 Tiguan and I am so happy with it. More

Gabino (sales) and Wilfredo (finance) were such angels! I would definitely recommend anyone to them. Excellent service and amazing atmosphere I would definitely recommend anyone to them. Excellent service and amazing atmosphere More

Dealing with Ismael was so easy. If it wasn’t for him my husband and I we don’t think we would be able to solve our issues with our hold car. Is profesolism patient and attention wen If it wasn’t for him my husband and I we don’t think we would be able to solve our issues with our hold car. Is profesolism patient and attention went a long way More

Wonderful experience. I was assisted by Pedro and I couldn’t be in better hands. He is amazing ⭐️⭐️⭐️⭐️⭐️ . The staff in general was very professional . I am in love with I was assisted by Pedro and I couldn’t be in better hands. He is amazing ⭐️⭐️⭐️⭐️⭐️ . The staff in general was very professional . I am in love with my red Jetta More

On February 25, 2024, I bought a 2021 RAV 4 from El Doral Volkswagen. I was charged $400 for a tag transfer (which should ONLY cost about $200), and the car registration was never sent to my home. After Volkswagen. I was charged $400 for a tag transfer (which should ONLY cost about $200), and the car registration was never sent to my home. After 20 days from the day of the purchase, the tag transfer was not done. I called the tax collector, and there was nothing submitted for the transfer of the tag from my old car to the new one. Then, I called the salesman, Fidel. He said he would call me back, but he never did. Then Fidel did not answer the phone anymore. I also called El Doral Volkswagen to ask for Ruben, who handled our financial transaction, but nobody answered me there either. I was sent several times to voice-mail. After various attempts, somebody answered the phone and told me that there was nobody there to address my situation. This person said that I need to go back to dealer in Miami. So drove all the way to El Doral to get my registration. The dealer is one hour away from my home. I met with Alejandro Bartoli. When he handed me the car registration, I realized that the reason I never got it was because the dealer had registered the car with their address. They had the registration in their posetion all the time, but they never called me to let me know that they had it. Alejandro Bartoli told me that he will correct the mistake , and that my registration will be sent to my home the following day. That never happened. It’s been more than a month since then, and I haven't received anything. I called endlless times and left several messages. Nobody responded. They are the worst dealer ever. Eventually, I contacted the DMV, and I had to do everything because they never did their job. The problem I have now is that I attempted to get the title of my car, but the DMV would not send it to me because apparently somebody else has already printed the tittle. I don't know where my car tittle is. These people in El Doral Volkswagen do not know how to do their job or they are trying to scam me. Either way I regret buying a car from them. Dealing with them has been a nightmare. Never buy any car in this dealer. It is by far the worst car buying experience I have ever had in 30 years since I bought my first car. Stay away! All the people I had to deal there have been careless and deceiving. They have been evasive, unhelpful, disrespectful with my time and very dismissive with my concerns. Their behavior has been unprofessional and uncaring. They have no customer service skills. I am very disappointed on the way El Doral Volkswagen and its employees for the way they handled my business. Nobody takes responsibility there. They treat their customers like trash. More