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Doral Kia

Doral, FL

4.6
74 Reviews

10155 NW 12th St

Doral, FL

33172

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Showing 74 reviews

July 12, 2024

The best attitude and customer service in all Doral area, of course I’ll come back More

by juanpedrohernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela, Miguel
Jul 12, 2024 -

Doral Kia responded

That means a lot to us! Thanks for the kind words and for being a valued customer here at Doral Kia. Safe travels!

July 11, 2024

Es un dealer acogedor los vendedores , tratan de ajustarse a tu presupuesto y el trato es amable , por atrás parte es un poco pequeño y a veces los fines de semana sobre toda esta full y las persona More

by yusnielacosta1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, osniel
Jul 12, 2024 -

Doral Kia responded

Gracias por compartir tu experiencia en Doral Kia. Nos alegra saber que apreciaste el trato amable y nuestros esfuerzos para ajustarnos a tu presupuesto. Tomamos nota de tus comentarios sobre el espacio durante los fines de semana y trabajaremos en ello. ¡Esperamos verte pronto!

June 18, 2024

Easy location, great customer services from all sales personal, financial and part department. I recommended. More

by Roberto Mendez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Gonzalez
Jun 18, 2024 -

Doral Kia responded

Thank you for recommending Doral Kia, Roberto! We're glad to hear you had a great experience with our team. Come back and see us again whenever we can be of assistance along the way.

June 17, 2024

Financed a preowned 2024 Buick from this dealership and a week after getting it, an excruciating noise would happen any time I hit the break. I wanted to bring it in to get serviced and it has been absolute More

by wilbertoabreu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus
Jun 18, 2024 -

Doral Kia responded

Will, It's regrettable to hear about the trouble you're having with your vehicle and our communication. This isn't the level of service we aim for, and I apologize for any frustration caused. Please reach out directly to renyelalvarez@lithia.com so we can address this issue promptly. Thank you, Renyel Alvarez General Sales Manager

Jun 23, 2024 -

wilbertoabreu responded

I’ve been trying to call the dealership for weeks, and leaving call back messages online messages through your portal. You can easily contact me back if you wanted to.

Jun 25, 2024 -

Doral Kia responded

Wilbert, We would like to help get you in for a service appointment and work towards regaining your trust in us. We appreciate your patience and understanding and look forward to providing a suitable resolution. Please reach out directly to 786-563-7531 so we can address this issue promptly. Thank you, Anddy Moas Service Manager

June 16, 2024

Un servicio ecepcional,gran trabajo del personal,me sentí muy bien en general,gran trabajo More

by nadyr llerena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela gonzalez
Jun 17, 2024 -

Doral Kia responded

¡Gracias por la reseña de cinco estrellas de Doral Kia, Nadyr! Estamos orgullosos de saber que recibió un servicio excepcional y que disfrutó su experiencia general aquí. ¡Apreciamos que se haya tomado el tiempo para dejar sus comentarios y esperamos poder servirle nuevamente en el futuro!

June 16, 2024

Frank was amazing. He listened to what we wanted and got us the best deal possible More

by Morales929j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 17, 2024 -

Doral Kia responded

Frank will be proud to know that his attentiveness led you to a satisfying car-buying journey here at Doral Kia, Morales! We're glad to know you got the best deal possible! Safe travels in your new ride, and we hope to work with you again for your future automotive needs.

June 08, 2024

Excellent customer service. Gabriela Gonzalez work hard with my requirements, amazing sales woman, great job! More

by marthai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Gonzalez
Jun 10, 2024 -

Doral Kia responded

Thank you for the wonderful feedback, Marthai! We're delighted to hear Gabriela provided excellent service and met your needs at Doral Kia. We appreciate your support and look forward to serving you again in the future!

March 29, 2024

Thieves, unprofessional and charging absurd rates for a first service. Waited 4 hours for a simple oil change and was charged 225, South Dade kia is doing the same service for 89. Please save your money More

by karan makkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gonzalez
Apr 01, 2024 -

Doral Kia responded

Karan, I'm sorry to learn about your dissatisfaction with the cost of our service. We aim for transparency in all aspects, and it's clear we've missed that mark here. Let's discuss this further so we can better understand what happened and find a resolution together. Please reach out at your earliest convenience. Thank you, Anddy Moas - Service Manager - 786-563-7531

February 17, 2024

Thank you, Carlos, Eduardo, and Manuela! You went above and beyond to ensure a successful car-buying experience for me. 😊 More

by mrskltaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo C., Manuela, and Carlos G.
Feb 19, 2024 -

Doral Kia responded

Congrats on the new car, Mrs. Taylor! We're delighted to know that Carlos, Eduardo, and Manuela went the extra mile for your car-buying experience at Doral Kia. Thanks for sharing this with us! Travel safe and come see us again whenever we can next be of service.

January 20, 2024

If only zero stars were an option. I leased a 2023 Niro EV from this dealership in December. It was the worst experience I've ever had with any car financing in 30+ years of driving. W More

by KiaLeaseHolder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben Lara, Yancarlo Garcia, Guillermo Alvarez, Beatriz Botas
Jan 23, 2024 -

Doral Kia responded

I'm really sorry to read about your experience. It's clear we've fallen short of our commitment to excellent customer service and for that, I apologize. We take all feedback seriously as it helps us improve our services. If you're open to discussing this further, please reach out so we can work towards a resolution together - because making things right is important to us! Thank you, Yancarlo Garcia - General Sales Manager - yancarlogarcia@lithia.com

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