Doral Kia

I’m shocked this Kia dealership has such a high rating. My experience was what I’d expect from the worst, most sleazy dealership I’ve ever been to. I wanted to check out two different cars but only got My experience was what I’d expect from the worst, most sleazy dealership I’ve ever been to. I wanted to check out two different cars but only got to see one because the salesperson was pushing hard for me to buy the new car instead of the used one. I made it clear I wasn’t making a decision that day, but he kept pressuring me to negotiate. When I asked for a full price breakdown, including all dealer fees and taxes, he came back with a total that was $10,000 higher than expected. He claimed the online price included every possible incentive and bonus, meaning the "real" price was MSRP—plus $5,000 in unnecessary add-ons. That alone should have been my cue to walk out, but then they pulled another sleazy move. The sales manager took my car keys to appraise my vehicle, and when I asked for them back to leave, he was conveniently nowhere to be found. After wasting my time—forcing me to walk to my car—the sales manager suddenly appeared and finally gave me their “best price,” which turned out to be the online price all along. It took almost two hours just to get a straight answer. This dealership wasted my time and left me feeling completely trapped. Avoid this place at all costs. More

Muy buena atención , información de parte de Yoel ! !me mostró todas los opciones dentro de lo que estaba buscando y le doy las gracias por todo lo que hizo para que tuviera mi carro , a pesar que fui m !me mostró todas los opciones dentro de lo que estaba buscando y le doy las gracias por todo lo que hizo para que tuviera mi carro , a pesar que fui muy tarde ni el ni la financista estaban apurados ni desesperados 🥰Gracias Doral kia, me considero clienta fija a partir de ahora😇😇😇 More

Excellent attention and great, I can recommend this dealer, they resolver my doubts and gave me the best price dealer, they resolver my doubts and gave me the best price More

No nonsense. Cut a fair (under sticker) deal over the phone. Delivery and negotiation process was efficient thanks to Lilian. Drove 100 miles to buy the vehic Cut a fair (under sticker) deal over the phone. Delivery and negotiation process was efficient thanks to Lilian. Drove 100 miles to buy the vehicle as closer SW Florida dealerships weren’t as responsive or competitive. More

The best experience ever. Professional and experienced people who cares about the client and what is best for them Professional and experienced people who cares about the client and what is best for them More

I can't say enough great things about my experience with Johnny at Doral Kia! He went above and beyond to make sure I got the exact car I wanted, complete with all the extras my wife needed. Johnny’s dedica Johnny at Doral Kia! He went above and beyond to make sure I got the exact car I wanted, complete with all the extras my wife needed. Johnny’s dedication, attention to detail, and genuine care made the entire car-buying process smooth and enjoyable. He truly exceeded my expectations, and I highly recommend him to anyone looking for an exceptional and stress-free car-buying experience. Thank you, Johnny, for your outstanding service! More

Good sales person. Loud showroom. Finance guy was pushy and I pushed back. Good selection of cars. I’m hoping service department does not disappoint me. Loud showroom. Finance guy was pushy and I pushed back. Good selection of cars. I’m hoping service department does not disappoint me. More

I must admit that I usually dislike visiting dealerships because salespeople can be pushy, but my experience here was entirely different. The entire team was professional, kind, and respectful throughout th because salespeople can be pushy, but my experience here was entirely different. The entire team was professional, kind, and respectful throughout the process. I am very satisfied with my purchase and the service I received. Thank you, Doral Kia! More

Me atendió Carlos Rosales muy profesional y cordial respondiendo todas nuestras preguntas Podría volver a tratar con él con seguridad respondiendo todas nuestras preguntas Podría volver a tratar con él con seguridad More

Overall customer service amazing thank you Gabriela Gonzalez for going above and beyond, making sure I had a great experience and service. Loving my new car!! Gonzalez for going above and beyond, making sure I had a great experience and service. Loving my new car!! More