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Doral Acura

Doral, FL

4.7
2,517 Reviews

10455 NW 12th St Suite A

Doral, FL

33172

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2,517 Reviews of Doral Acura

December 14, 2018

Excellence in service - Acura ILX Fuel Tank Recall The level of professionalism and service of the staff at Esseerman Acura is above and beyond, by far the best I have ever experienced across any brand More

by ufjb189@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saili Triana Almeida
Dec 14, 2018 -

Doral Acura responded

Hi! At Esserman International Acura we always put the customer first, maintaining a professional atmosphere and providing exceptional service. Saili and the service team strive to ensure every patron has a positive experience. Pleased to hear yours was no different and we hope to see you again!

December 14, 2018

Esserman international Service was less than an hour Julio explain very well and hé let me know about thé garantie. It was very good expirience I’m very happy More

by FERNANDEZ969318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Serra
Dec 17, 2018 -

Doral Acura responded

Hi Fernandez969318, thank you for choosing Esserman International Acura. We aim to provide efficient service to all our patrons, answering all questions regarding your vehicle and its guarantee. Glad you had a great experience with us and we hope to see you again!

December 14, 2018

Very pleased My service advisor is a very trust worthy and competent professional. The service staff performed very efficiently in discovering that the car batter More

by OGARCIA1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saili Triana Almeida
Dec 14, 2018 -

Doral Acura responded

Hi OGarcia1945, our service team is full of knowledgeable individuals that are dedicated to ensuring the safety of all our patrons. Happy to hear you're back on the road. Thank you for choosing us and we hope to see you again!

December 14, 2018

I needed to get my car computer up dated I was very satisfied with the service After I was explained about the service I accidentally left the papers in the ladies room so I called them if More

by Mycar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Serra
Dec 14, 2018 -

Doral Acura responded

Hi! We try to ensure every customer is satisfied with their experience with at Esserman International Acura. We're happy to hear your computer was updated and that you received your papers in the mail. Hope to see you again!

December 13, 2018

Great team to buy your car from. I bought an Acura MDX from this dealership. My overall experience was great because Cleiver was a polite and responsive to my goals. He did a great jo More

by JUANH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleiver Vega, Abdel Yoda, Jose Aragon, Saili Triana Almeida, Julio Serra
Dec 14, 2018 -

Doral Acura responded

Hi JuanH2002, we aim to provide exceptional customer service, creating a comfortable car buying experience that allows our patrons to freely browse our wide selection of vehicles. Glad you had a great experience with us. Congrats on the Acura MDX and we hope to see you again!

December 13, 2018

Great experience!!! Daniel at Esserman is great and they always offer me a good deal. This is my 5th car from Esserman and I would recommend this dealership highly. More

by CHIROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Guerra, Abdel Yoda, Daniel Michelena
Dec 13, 2018 -

Doral Acura responded

Hi Chirola, thank you for choosing us again for all your Acura needs. It's always a pleasure helping a customer secure a good deal. Hope to see you again and congrats on the new car!

December 13, 2018

Acura ILX Maintenance My pre-certified Acura had some minor brake issues shortly after purchase. The service team came to the rescue and replaced the pads and rotors free o More

by Acuracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Serra
Dec 14, 2018 -

Doral Acura responded

Hi! Customer satisfaction is our main priority at Esserman International Acura. Julio and his team aim to be professional and efficient while giving individualized attention to our clients. Thank you for choosing us and we hope to see you again!

December 12, 2018

We love our Acura Julio was the best! Efficient, fast and reliable! We can always count on the service given to us and our car whenever we go to the Esserman. More

by ESKRAPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Serra
Dec 12, 2018 -

Doral Acura responded

Hi Eskrapc, we seek to give timely, exceptional service to all our patrons. Thank you for choosing us and we can't wait to see you again!

December 11, 2018

Service Great service ,Robert was very friendly and helpful as to what to expect now that my car is in. He even offered a complimentary car wash wish was grea More

by Re aulAvez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Correa
Dec 11, 2018 -

Doral Acura responded

Hi Re AulAvez, we strive to provide friendly service to all our patrons. Glad you enjoyed the complimentary car wash, hope to see you again!

December 11, 2018

Broken Stater motor Delivered great service when asked to fix car with broken starter. Quoted for fixing and other essential work (brakes!) which needed doing. Our Ser More

by PETERGiff42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manni (Amanda?) ??,, Saili Triana Almeida
Dec 12, 2018 -

Doral Acura responded

Hi PeterGiff42, our service team tries to provide our clients with exceptional service. Pleased you had a great experience with us, hope to see you again!

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