Doral Acura
Doral, FL
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2,517 Reviews of Doral Acura
Leasing Made Easy It was a pleasure doing business with Esserman Acura. The salesman - Miguel Larrea was exceptional, very professional and true to his word. I was able It was a pleasure doing business with Esserman Acura. The salesman - Miguel Larrea was exceptional, very professional and true to his word. I was able to get the car I wanted and he made the buying experience easy and and fast. Also, dealing with the finance person Omar was a real pleasure and very professional as well. More
Best Customer Service Friendly, professional, and extremely knowledgeable staff. Julian was my service advisor. He took his time answering all my questions. I highly recomm Friendly, professional, and extremely knowledgeable staff. Julian was my service advisor. He took his time answering all my questions. I highly recommend Esserman Acura for your servicing needs. More
Fast and professional service My service advisor Julio was very helpful in explaining everything that was performed on the vehicle. The facility was clean and it had a good waiting My service advisor Julio was very helpful in explaining everything that was performed on the vehicle. The facility was clean and it had a good waiting area with a tv and seats to use your laptop or tablets. The service was completed in the time they had advised at the beginning of the appointment. Would definitely recommend this dealer. More
Thank you!! Thank you Miguel for your help, I couldn’t be happier with the purchase/lease of my fourth car from you. Your professionalism, help and patience made Thank you Miguel for your help, I couldn’t be happier with the purchase/lease of my fourth car from you. Your professionalism, help and patience made the process extremely easy. Thank you Abdel and Omar for all your help as well. Esserman International dealer - Doral makes me feel like part of the family every time I go there, not only when I go to get a new car but also when I need to do service. Miguel is a great asset to the company! More
service with a smile altho promised to have my car completed within an hour, it actually took 1 1/2 hours, but the interesting issue involved windshield wiper blades, it altho promised to have my car completed within an hour, it actually took 1 1/2 hours, but the interesting issue involved windshield wiper blades, it appears that I had a non acura windshield mechanism. as I purchased the car new and only had it serviced there, the question is where and or when was that housing placed. the dealer was appropriately responsive and replaced the part att no charge, but it leaves one wondering More
5* Service Center Esserman Service Center is exactly that SERVICE. They have serviced my SUV for years. Every Time the repairs are done right. Communication is phenomen Esserman Service Center is exactly that SERVICE. They have serviced my SUV for years. Every Time the repairs are done right. Communication is phenomenal. Calling for my service agent doesn’t go to voicemail. If with a Customer the receptionist sends them an immediate text and a call back is usually within 20 min. Certified mechanics. So Yes you pay more than a local shop but you leave knowing you were told the truth (priceless) and a job done well done! Thank You Esserman, Saili & Julio! More
Satisfied customer Great overall experience. My only complaint is with the waiting room. Definitely time for a facelift. Should creat an area for those that need to w Great overall experience. My only complaint is with the waiting room. Definitely time for a facelift. Should creat an area for those that need to work and not have to listen to annoying TV programs. More
Best Service Center and Rep Please go see Saili she is awesome; has a great personality and best of all looks for the best deals for your service needs. Keep up the great work Please go see Saili she is awesome; has a great personality and best of all looks for the best deals for your service needs. Keep up the great work Saili! More
Saili is the BEST One of the reason that I always buy an Acura is for the excellent Service Team. Saili is the BEST. Congratulations Saili..! Alejandro R Dovale One of the reason that I always buy an Acura is for the excellent Service Team. Saili is the BEST. Congratulations Saili..! Alejandro R Dovale More
Julio Serra, excellent customer service skils. The best! It is not a five as the service took longer than expected. It was explain the technician doing the oil change and the rear brakes was also responsible It is not a five as the service took longer than expected. It was explain the technician doing the oil change and the rear brakes was also responsible for other duties with other cars. However, a loner was offered and I went about my day and picked up my car the following morning. More