Doral Acura
Doral, FL
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2,517 Reviews of Doral Acura
It was a very pleasant experience. The Service Department was right on schedule, and they always have a loaner car available. They are all very friendly and helpful. I would recommend t The Service Department was right on schedule, and they always have a loaner car available. They are all very friendly and helpful. I would recommend to anyone because their service is excellent. More
Recall service I was in last week due to my car having 2 separate recalls. I was greeted immediately in a warm, professional manner. The advisor (Julian) explained t I was in last week due to my car having 2 separate recalls. I was greeted immediately in a warm, professional manner. The advisor (Julian) explained the process and gave me a very accurate idea of the time the repairs would take. He was beyond courteous and helpful. My car was out before the scheduled time and Julian contacted me via text to give me updates along the way. I have always been very pleased with the service at Esserman and the customer service is truly exceptional. More
Consistent Excellence With over 10 years of doing business at Esserman not once have I had anything remotely close to a bad experience. The staff are very friendly, knowled With over 10 years of doing business at Esserman not once have I had anything remotely close to a bad experience. The staff are very friendly, knowledgeable and very accommodating. More
Excellent experience Ask for Daniel Michelena, he was very knowledgeable, attentive, and made it a pleasant experience. Buying or leasing a car can be a stressful experie Ask for Daniel Michelena, he was very knowledgeable, attentive, and made it a pleasant experience. Buying or leasing a car can be a stressful experience, but that is definitely not the case at Esserman Acura. More
Outstanding service , my service adviser Sali is great, customer focused and knowladgable, attention to detail always and goes the extra mile ! would recomend her and es , my service adviser Sali is great, customer focused and knowladgable, attention to detail always and goes the extra mile ! would recomend her and esserman love our acuras More
It was good! As always, my family and I received an excellent service provided by Daniel Michelena. I sincerely appreciate his efficiency, patience, the level of d As always, my family and I received an excellent service provided by Daniel Michelena. I sincerely appreciate his efficiency, patience, the level of detail and accountability he has demonstrated on each purchase I made at Esserman. More
Pleasant and Efficient From the moment you walk in to the door you feel welcomed. The salesman genuinely act like they are there to help you get a great car at a great price From the moment you walk in to the door you feel welcomed. The salesman genuinely act like they are there to help you get a great car at a great price and not just trying to swindle their clients. They make client satisfaction and retention their top priority. More
Excellent car buying experience The people attending us, whether the great attention from Daniel our sales person, Jorge finance to all those we interacted with around the dealership The people attending us, whether the great attention from Daniel our sales person, Jorge finance to all those we interacted with around the dealership, the experience was excellent. More
A recall on a gas pump I was notified and advised to bring the new vehicle in for an update. At arriving they were waiting for me. Friendly and corteous they quickly guide I was notified and advised to bring the new vehicle in for an update. At arriving they were waiting for me. Friendly and corteous they quickly guided me thru. when done they call me right away. It was a smooth process ( as always at Esserman Int’l.) This is why I am a member of this family since 2006. I always recommend this dealer to all my friends and in my house we only drive Acuras. More
Tires and over all service Great service, Saili was great as always. Just make you feel like family, always willing to help and take the time to explain. The rest of the team Great service, Saili was great as always. Just make you feel like family, always willing to help and take the time to explain. The rest of the team is great also. More