Doral Acura
Doral, FL
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2,517 Reviews of Doral Acura
Well take care! My visit to the dealer today was great. I had a flat tire but Sally take care my car and put me back on my way to work in no time!!! She is awesome! My visit to the dealer today was great. I had a flat tire but Sally take care my car and put me back on my way to work in no time!!! She is awesome! More
Fast and efficient service The attention received was excellent, regular maintenance with oil change and tire rotation. I made the appointment on line and they called to confirm The attention received was excellent, regular maintenance with oil change and tire rotation. I made the appointment on line and they called to confirm appointment. The representative was knowledgeable, and friendly. Car service was fast and efficient. They called me When my car was ready and in total it took less time than expected. Free car wash is always a plus. I will definitely recommend it. More
The best service The experience with Saili is the best, his professionalism is the maximum. With her it is always nice to return to the service, her friendly, kind a The experience with Saili is the best, his professionalism is the maximum. With her it is always nice to return to the service, her friendly, kind and always willing to listen. I have three Acura vehicles in my house and I am a customer since 2012 and I guarantee you have a great team in this dealer. Thank you all More
Great Service Great experience with Saili, she was professional and provided great customer service. Service was quick and efficient. Explained what was done and wh Great experience with Saili, she was professional and provided great customer service. Service was quick and efficient. Explained what was done and what work might be needed on my future visit. Thank you again. More
First Experience Was A Pleasure; Ideal Location and Price This was my first visit to Esserman International Acura and it has been very pleasant. I was on vacation in the area so stopped in for service and the This was my first visit to Esserman International Acura and it has been very pleasant. I was on vacation in the area so stopped in for service and they really took care of me from the time of arrival to completion. I was calling around to different dealerships to accomodate my recall concerns and an appointment was required but when I arrived at this location, they registered my vehicle in their system and not only performed the required maintenance but ensured both of my recalls were completed. Despite having to wait around 3 hours, Julian Alvarez and the rest of the staff ensured I was updated on the status of my vehicle and provided A1 customer service. My only suggestion would be to offer more selections of snacks and drinks in the customer lounge. If ever in the area again, I will surely return. More
Absolutely Outstanding I had a bit of an unusual request. I now live in Key West, was flying out of Miami for a long weekend trip and asked if I could have my RDX serviced a I had a bit of an unusual request. I now live in Key West, was flying out of Miami for a long weekend trip and asked if I could have my RDX serviced and held till I returned. Not only was it not a problem but Julian arranged drop off and pick up to and from the airport. This is out forth Acura and when we buy our fifth we will buy it from Esserman. Rich Hlava More
Sales My salesman Rafael went above and beyond to find me a deal that worked with my budget while still getting me a car that was exceptional. Not pushy at My salesman Rafael went above and beyond to find me a deal that worked with my budget while still getting me a car that was exceptional. Not pushy at all, very honest and friendly. Would go back a million times if I had to, definitely recommend to anyone More
Great service , very attentive, would recommend to anyone. They called me back when the vehicle was ready. Very helpful, honest while I waited for the recall to be , very attentive, would recommend to anyone. They called me back when the vehicle was ready. Very helpful, honest while I waited for the recall to be done. Thanks!!!! More
recall fuel system Good services, excellent treatment, I dis not not have to wait much long. Recommendations were explained , asked if I needed more help or any more que Good services, excellent treatment, I dis not not have to wait much long. Recommendations were explained , asked if I needed more help or any more questions More
Great service! Everyone is very professional, excellent treatment and service. Car was ready in the time frame that Julian had told me. The only constructive critici Everyone is very professional, excellent treatment and service. Car was ready in the time frame that Julian had told me. The only constructive criticism is that the waiting area could be nicer. I have been at the one in Pembroke Pines and that one is spectacular. This one could take a little updating. More