Doral Acura

Julian was FANTASTIC! I brought my car in due to a recall. I was greeted immedialty by Julian with warmth and kindness. He was professional and explained everything in grea I brought my car in due to a recall. I was greeted immedialty by Julian with warmth and kindness. He was professional and explained everything in great detail. He went beyond what was expected to ensure I was comfortable and accommodated while waiting for my vehicle, even offering to drive me anywhere I needed to go while the service was rendered. Service was much faster than expected and the entire process was seemleas and smooth. I can’t recommend this service center enough. Special thanks to Julian for going the extra mile! More

preventive service I went for oil change. Service was prompt and courteous. I waited at their lounge. The car was clean when they returned it to me. I am pleased. I went for oil change. Service was prompt and courteous. I waited at their lounge. The car was clean when they returned it to me. I am pleased. More

All went well. All went well, except one disappointment. That was the credit department stiffed several important forms, one at a time, into a small legal sized env All went well, except one disappointment. That was the credit department stiffed several important forms, one at a time, into a small legal sized envelope. What a mess! I would think, at the very least, they would use a Manila envelope, and preferable, a folder. More

very friendly and efficient staff I have been going to this dealer for over 15 years.I always received a great service from their service dpt.Sally has been great every time. I have been going to this dealer for over 15 years.I always received a great service from their service dpt.Sally has been great every time. More

Excelente Julian is an excellent professional. The service area is clean and very easy to get your vehicles. I recommend this dealer and the great job they do. Julian is an excellent professional. The service area is clean and very easy to get your vehicles. I recommend this dealer and the great job they do. More

Smooth, wonderful experience This was my first service at Esserman. It was the smoothest and easiest service I have ever had. My advisor, Saili, was knowledgeable and very nice. This was my first service at Esserman. It was the smoothest and easiest service I have ever had. My advisor, Saili, was knowledgeable and very nice. The car was taken in at the scheduled time and it was ready about 15 minutes earlier than promised. Very happy and satisfied with the whole experience. More

EXCELLENT SERVICE CAN'T BE MORE POSITIVE. I ANSWERED A RECALL, GOT AN APPOINTMENT IMMEDIATELY AND WITHIN 90 MINUTES WAS ON MY WAY. EXCELLENT JOB ALL AROUND. CAN'T BE MORE POSITIVE. I ANSWERED A RECALL, GOT AN APPOINTMENT IMMEDIATELY AND WITHIN 90 MINUTES WAS ON MY WAY. EXCELLENT JOB ALL AROUND. More

BUEN SERVICIO Y CORDIALIDAD ME ATENDIO UN SENOR JUAN,PERSONA COLOMBIANA MUY AMABLE Y CORDIAL, CON ESPIRITU ALEGRE. QUE TANTA FALTA NOS HACE. HABLO DE LA BUENA MARCA DE EL VEHIC ME ATENDIO UN SENOR JUAN,PERSONA COLOMBIANA MUY AMABLE Y CORDIAL, CON ESPIRITU ALEGRE. QUE TANTA FALTA NOS HACE. HABLO DE LA BUENA MARCA DE EL VEHICULO Y SERVICIO QUE TIENEN Y SI NO SE EQUIVOCO PORQUE FUERON PUNTUALES EN LO QUE SE COMPROMETIO. SALUDOS More

Always Excellent Service I have been servicing my RDX here since I purchased it in 2015. The service is always excellent, quick, and attentive. I usually work with Julian who I have been servicing my RDX here since I purchased it in 2015. The service is always excellent, quick, and attentive. I usually work with Julian who is awesome, but really everyone is great. I have never had a bad experience. More

too long and overcharged for services I came in to have a oil change and filter, tire rotation and check the air conditioner. I was told that my tires were too wore out to bother to rotat I came in to have a oil change and filter, tire rotation and check the air conditioner. I was told that my tires were too wore out to bother to rotate and quoted over 1000.00 dollars to replaced them. I check online and found where they can be replaced and saved me over 300.00 dollars. also they charged me for the tire rotation when the tires were not rotated, they finally credited me for that, Please keep in mind that my vehicle is still under warranty and they charged me over 600.00 dollars to replace the air conditioner condenser which was damaged by road debre. I did not intentionally cause this to happen this is normal driving and how can acura place the condenser in an area where it can be easily damage by normal driving. i have own 4 honda"s and two acuras and this will probable be my last if this is how acura will take care of there customers More